Could you please describe how it is failing? You may also send me the serial number of the ESRS VE via mail and I can have a look at the logs. I would prefer to fix any issues to manually work around the UI. If the Download or Apply Button do not cause an action, please test if a different browser works.
FYI: The update is tied to the paket manager in SuSE. If you issue a
it will get the latest repository inventory. A
will list the available patches including their status. Usually the "needed" patches are not yet installed
will download the packages and immediately start the update including a reboot when finished. The checks performed by the UI for open sessions etc will not be done. To get a better timing you may use the following command to download the packages w/o applying them before actually performing the upgrade:
zypper patch --download-only
followed by the patch command when convenient.