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RP4VM with VxRail 7.0.3

by 2 Bronze jorge_mat in RecoverPoint
‎01-30-2023 03:13 PM
‎01-30-2023 03:13 PM
Hi everyone: I need your help, I need to install RP4VM on VxRail 7.0.3 because it was previously deleted when VxRail was upgraded from 4.7. Checking if it was completely removed, I find that the JAM...
Show results in replies (1)
  • Hi, Thanks for your question. It should be removed first then the new one can be installed. Let...

Is RPA Gen4 and Gen5 supported with SRM 8.x?

by 2 Bronze KarineL in RecoverPoint
‎12-06-2022 10:59 AM
‎12-06-2022 10:59 AM
1. In general  Is RPA Gen4  supported with SRM 8.x. ?   2.  Specifically  from the point of view of the hardware,  considering the server is  R610, Is RPA Gen4&nb...
Show results in replies (1)
  • Hello KarineL, Here is a link to a KB for RecoverPoint: SRM 8.1 supportability. https://dell.to/3VS5qxe

RP4VM Registering New Datastore for Journal is blank.

by 2 Bronze Russem in RecoverPoint
‎10-17-2022 05:03 AM
‎10-17-2022 05:03 AM
I have an issue when adding a new datastore in the RP4VM datastores section. it lets me select the new datastore (which is working and provisioned accordingly in vCentre) however in the 'Registered D...
Show results in replies (1)
  • This issue was resolved by rebooting the VRPA appliances under the cluster...this isnt ideal if thi...

RP4VM - Data link is down for RPA 2 between clusters

by 2 Bronze Russem in RecoverPoint
‎10-01-2022 04:47 AM
‎10-01-2022 04:47 AM
Odd issue appears and i can;t see any reasoning behind it.  We have a couple of vCentre Custers, configured with 2 VRPA appliances on each data centre location.  These are clustered and the...
Show results in replies (1)
  • Thanks for your suggestion.  This was resolved with a network disconnect and connect on one of...

ExecInstalledOnly

by 2 Bronze wanatkinson in RecoverPoint
‎06-14-2022 10:13 AM
‎06-14-2022 10:13 AM
Hi all, The VMware 'ExecInstalledOnly' setting is very useful for defeating ransomware on ESXi (e.g. Cheerscrypt or LockBit) but it breaks Recoverpoint (which prevents entire hosts or datacentres) f...
Show results in replies (1)
  • Hello wanatkinson, Let me look into this.   From what I am seeing so far there is not any p...

reset Admin password RP4VM

by 2 Bronze haferush02 in RecoverPoint
‎05-09-2022 07:10 AM
‎05-09-2022 07:10 AM
Hi, My customer had deployed old version of RP4VM I think it's 4.3, they want to upgrade the latest version but they forget the admin password for rp4vm VM and admin cluster password. Is there any ...
Show results in replies (1)
  • Hello haferush02, Here is a link to a KB that maybe of assistance. https://dell.to/3kUlHRX

install RecoverPoint for VM on ESXi 6.5 and vCenter 7

by 2 Bronze yousefj86 in RecoverPoint
‎01-07-2022 09:27 AM
‎01-07-2022 09:27 AM
hello   We have a cluster of ESXi with version 6.5 and we have installed vCenter with version 7. Will we be able to install  cluster of "RecoverPoint for VM" in this e...
Show results in replies (1)
  • Thanks for reply I installed it and it worked without any problems

How VNX2 and UnityXT Hybrid Sync Work

by 2 Bronze SDH1 in RecoverPoint
‎12-19-2021 05:29 AM
‎12-19-2021 05:29 AM
Hello. I am a novice EMC storage engineer. A customer has requested synchronization of VNX2 and UnityXT hybrid devices. For detailed request details, we requested a setting to enable data storage ...
Show results in replies (1)
  • Hi @SDH1 , Classic RecoverPoint can certainly replicate between VNX2 and Unity, note t...

RP SE/Basic question

by 2 Bronze 10GB7200 in RecoverPoint
‎11-16-2021 12:27 PM
‎11-16-2021 12:27 PM
Hello, Is it with RP SE/Basic license allowed to connect multiple RP clusters to one target Unity array? So each cluster is still replicating between two arrays. We just use only one array as target...
Show results in replies (1)
  • Hi Josh, Simple Support Matrix for RecoverPoint Classic says: Number of RP clusters connected to s...

5.3 SP2 Installation failing at "Validate resource pool exists, and have free space."

by 2 Bronze akakurla in RecoverPoint
‎09-17-2021 03:48 PM
‎09-17-2021 03:48 PM
Installing a RP4VM on a busy cluster with 47 hosts and about 120 datastores and it keeps failing on resource pool  Any idea or suggestions?   Thanks 
Show results in replies (1)
  • Hello akakurla, I would open a support case for this issue.
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