Hi everyone,

I’m looking for some advice regarding a Dell PowerEdge VRTX / Shared PERC RAID issue.

Here is a summary of what happened:

We experienced several power-related incidents on the VRTX, including repeated power loss/failures on multiple PSUs. Also, a faulty disk was detected, and Both Shared PERC controllers are not visible.

We are now in the following situation:

Both Shared PERC controllers are visible when the faulty disk is removed.
The original Virtual Disk (VD) is no longer visible.
The remaining 9 physical disks are detected but show as Foreign. (They were previously configured in RAID 5).
There is no option available to import the Foreign Configuration.
We checked for Pinned Cache, but Discard Pinned Cache is not displayed, so there does not appear to be any pinned cache.
A full power drain has already been attempted without success.

We have already performed a full power drain of the VRTX and storage (complete power removal, waiting before reconnecting and powering everything back on), but unfortunately this did not resolve the issue.

We have not performed Clear Foreign, Reset Configuration, VD creation/initialization, Force Online, or any other destructive RAID operation, as our priority is to preserve the existing RAID metadata and recover the original VD/data.

Has anyone experienced a similar situation on a VRTX with Shared PERC controllers?

In this specific situation, is there any supported or safe way to reconstruct/recover the original RAID/Virtual Disk using the RAID metadata that is still present on the Foreign physical disks?

If so, what would be the safest procedure to attempt the recovery without overwriting or clearing the existing RAID metadata?

Any advice or experience with a similar VRTX recovery would be greatly appreciated.

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