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A PSA/ePSA diagnostic code of 2000-0142 indicates the the HDD (hard disk drive) Self Test was unsuccessful. It could be the HDD, HDD cable, or connector on the motherboard. Open the system, reseat the HDD and HDD cable. Run the PSA/ePSA test again. If you get the same error, if the system is under warranty, we will replace the HDD. If the system is out of warranty, post the model and someone can recommend a possible replacement for your faulty HDD.

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