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Terrible Audio Quality with headphones/Earbuds

I just bought a laptop the other day and as soon as i turned it on and went to watch a YouTube video with it I noticed the audio quality was so bad i decided to swap from my earbuds to my Turtle beach headset thinking it was just the earbuds that were bad but that wasn't the problem.

For the earbuds only the left earbud had sound and it was a lot of static with really bad sound from the video

For the headset it didn't have the static but sound only came from the left ear cup

Im not very good with computers so I dont know if this is just a simple oversight of a setting or a problem with the laptop itself

The laptop is a Dell I5566 - 3628BLK I3 - 7100U/6G/1T/15.6T

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