This post is more than 5 years old
3 Posts
13
346351
Volume shortcut keys (F1, F2 and F3) do not work. I
I have a new laptop, Inspiron 15 5000 series and the shortcut keys (F1 - mute, F2 - lower volume., F3 - increase volume) do not work. I have to go to the arrow in the lower right hand corner that shows the volume control to adjust the volume. I have updated and install updated drivers and that did not work either. I have a Windows 10 operating system.
Please help!
Thank you,
Katy
jphughan
4 Operator
4 Operator
•
14K Posts
5
September 11th, 2017 18:00
Try holding the Fn key and pressing the volume control. If that works, then your F keys are defaulting to working as F keys, not media keys. If you wish to swap that behavior around, take a look at your Esc key. If you see an icon indicating "F Lock" or "Fn Lock", then press Fn+Esc, and the default behaviors of your F keys will be reversed.
Need further assistance? Use the "Get Help Now" option at the bottom right to chat with a Dell technician right away.
(edited)
KatyS
3 Posts
0
September 11th, 2017 18:00
Tried this, but next response worked. I guess the function key was locked. Thank you for trying though.
KatyS
3 Posts
3
September 11th, 2017 18:00
This fixed it. Awesome! Thank you.
Saltgrass
3 Apprentice
3 Apprentice
•
4.3K Posts
1
September 11th, 2017 18:00
Are you holding the Function key? Those keys can be set up to use the F numbers or the function with just the keystroke.
ankitsingh869
1 Message
0
August 28th, 2023 04:38
@jphughan great sir your solution is to much better thank you ☺️
Pradeep.A
1 Message
0
September 16th, 2023 20:06
@jphughan what if the shortcut isnt working cus im holding Fn+esc and nothing is happening?
Janani Sivakumar
1 Message
0
September 18th, 2023 15:55
@Pradeep.A just press fn+esc once and check whether the volume keys are working
marko.tamm
2 Posts
1
September 21st, 2023 06:08
@jphughan thanks, this helped :)