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Who Me Too'd this topic

lmacri
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Dell Data Vault (DDVDataCollector) High CPU Usage

I have an Inspiron 5584 running Win 10 Pro v20H2. I've recently noticed high CPU usage shortly after boot-up that causes my cooling fan to run for a few minutes, and this CPU activity seems to be associated with the Dell Data Vault (DDV) Collector service. My Windows Services indicate there are at least three different services associated with DDV that load automatically at boot-up.

Inspiron 5584 Dell Data Vault DDV Services 13 Jun 2021.png

According to the file.net article What is DDVDataCollector.exe? the DDV Collector service "gathers system information and stores it for later use", and I've found a few older threads in this Dell forum that indicate that the DDV is associated with Dell SupportAssist - see WSC33's Dell Data Vault Data Collection Service Running Amok for one example.

I assume the DDV services will be removed if I uninstall Dell SupportAssist (or perhaps even Dell SupportAssist Remediation / OS Recovery) but before I start uninstalling any Dell utilities can anyone tell me if there is specific trigger that causes the DDV Collector to run and/or whether the DDV Collector can be turned off without going into Windows Services and disabling the DDV services shown above? For example, is there some way to turn off the Dell Data Vault Collector in the Dell SupportAssist settings (e.g., by disabling Settings | Privacy | I Authorize Dell to Collect my Service Tag and System Usage Details Mentioned Above or Settings | System Repair | System Repair is Turned On)?
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64-bit Win 10 Pro v20H2 build 19042.985 * Firefox v89.0.0 * Microsoft Defender v4.18.2105.5 * Malwarebytes Premium v4.4.0.117-1.0.1318 * Dell SupportAssist v3.9.1.245 * Dell SupportAssist Remediation v5.4.1.14954 * Dell Update v4.2.1 * Dell 5583/5584 BIOS v1.13.0
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, Toshiba KBG40ZNS256G 256 GB NVMe SSD, Intel UHD Graphics 620

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