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callygsi
2 Bronze
2 Bronze
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SupportAssist - We ran into an unexpected issue...

I've performed a clean install of my Dell XPS laptop. After the install, I installed a few programs, then ran SupportAssist. I got the error message...

'We ran into an unexpected issue with SupportAssist. Restart your PC and try again later'.

I tried restarting a few times but it still wouldn't work. As I hadn't installed many programs I thought I'd restore again in case something had gone wrong.

After the 2nd restore, this time before installing anything, I ran SupportAssist Once again I had the same issue. 

I'm really keen to get SupportAssist running to keep my XPS in optimum condition, so I hope someone is able to help me resolve this.

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