Who Me Too'd this solution

Who Me Too'd this solution

4 Tellurium

Hi poitrekDell:

What is your Windows OS? If Win 10 or Win 11 please include the version and build shown at Settings | System | About | Windows Specifications.

Note that several Windows 11 are reporting error 0xc0000135 with some Windows apps after KB5013943 (OS Build 22000.675) was installed during the May 2022 Patch Tuesday updates of 10-May-2022. See Windows 11: Update KB5013943 Results in Application Error 0xc0000135 in Gunter Born's Tech and Windows World blog for more information. This problem is also being discussed in Susan Bradley's AskWoody.com thread Here Come the May Updates. The Known Issues section of the KB5013943 release notes <here> state that the "After installing this update, some .NET Framework 3.5 apps might have issues or might fail to open" and Gunter Born's blog post (and the KB5013943 release notes) include instructions for re-enabling the .NET Framework 3.5 through the Windows Control Panel or by running DISM commands from a command prompt.

If you don't have a Win 11 OS and/or don't think that your error 0xc0000135 has anything to do with the .NET Framework 3.5 being accidentally disabled during your May 2022 Patch Tuesday updates, please note that Dell is in the process of rolling out a new SupportAssist v3.11.1.18 (I still have SupportAssist v3.10.4.18 on my Inspiron 5584) and multiple people have reported errors when their system tries to install SupportAssist v3.11.x.x - see the threads listed below. Note that hue03's problem was solved by uninstalling the Microsoft .NET Runtime v5.0.16 from Control Panel | Programs | Programs and Features, while crimsom and rgupta1220 still haven't figured out why the buggy SupportAssist v3.11.1.18 installer does not run correctly on their systems.

17-Apr-2022: hue03's Cannot Install SupportAssist
22-Apr-2022: crimsom's 17 R5, SupportAssist v3.10.4 Blue Screen 
24-Apr-2022 : rgupta1220's Update Available But When Installing Saying Up to Date
64-bit Win 10 Pro v21H2 build 19044.1706 * Firefox v100.0.0 * Microsoft Defender v4.18.2203.5-1.1.19200.5 * Malwarebytes Premium v4.5.9.198-1.0.1676 * Dell SupportAssist v3.10.4.18 * Dell Update v4.5.0 (Windows Universal app) * Macrium Reflect Free v8.0.6758 * Inspiron 5583/5584 BOIS v1.18.0
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

View solution in original post

Who Me Too'd this solution