Hi,

I want to reinstall the factory image on my new XPS15 9520.

When I use the reset option of the OS Recovery tool, I get the choice of either installing the OS the laptop came with (Windows 10 Core) or upgrading to Windows 11 Home.

I find this already strange as my laptop came with Windows 11 Home installed.

When I then select to reinstall Windows 11, it always immediately fails once it starts downloading with a message saying:

"Download verification was unsuccessful. Please restart the download process"

Any idea on how to get this working?