Who Me Too'd this topic

Who Me Too'd this topic

kalarous
2 Bronze
2 Bronze
4408

XPS 8940, randomly freezing

So here's a fun one. I too (as many on this forum have), have been having random system freezing issues with my Dell XPS 8940 with Nvidia RTX 3060 Ti video card. After a lengthy phone call with Dell support, the support engineer in their infinite wisdom has decided that the system doesn't have a hardware problem and if I'd like any further help resolving this situation, I can fork out another $100 for "software" support. System is less than 1 year old and still under warranty. I spent close to $2500 for what was supposed to be Dells "top of the line" Desktop. So, I'm left with 2 choices - either live with a problematic dell desktop or shell out another $100 for their software support and HOPE that their software support personal can help me fix this issue. Needless to say, I will be seriously considering whether or not to purchase ANYTHING else from Dell, ever.

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