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XPS 27-7760, Precision 5720 AIO, high pitched noise

Tool Information:

  • Go here to download the ZIP file
  • DOS VBIOS Flash ELM Precision: For Precision new graphic Ellesmere Precision
  • DOS VBIOS Flash ELM XPS: For XPS new graphic Ellesmere XPS
  • DOS VBIOS Flash BFN: For XPS/Precision new graphic Baffin Precision

Step to make the bootable USB key in Windows 10:

  • Launching the Command DOS Prompt with administrator rights from the Start menu.
  • Type DiskPart and hit Enter key to continue
  • Type List Disk and hit Enter key to continue
  • Type Select Disk (X) to set it to the USB key, the X means the drive letter for the USB key, hit Enter key to continue
  • Type Clean and hit Enter key to erase the disk. Please take note that this will erase everything in the USB key
  • Type Create Partition Primary and hit Enter key to continue to create a partition in the USB drive
  • Type Format Quick and hit Enter key to continue to format the USB drive
  • Type Active and hit Enter key to activate the partition in the USB drive
  • Type Exit to quit the command DOS prompt
  • Now you may extract the ZIP package and copy the necessary files into the USB drive

Steps to execute the VBIOS in DOS mode:

  • Insert USB flash key and boot up the system
  • Press F12 to enter the Boot menu
  • Select your USB flash key in Legacy boot section
  • The system will boot into DOS mode
  • Go to the folder where you save the file
  • Type the command "Go.bat" to execute the VBIOS update
  • VBIOS will update automatically and reboot after upgrade successfully
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Where do I post Precision Mobile Workstations questions?

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Dell Community Terms of Use

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Latitude E7440 LiteOn SSD 921PN Firmware Update

Original Question: Latitude E7440 LiteOn SSD 921PN Firmware Update by DELL-Colin Hu

We have had reports of users having problems with Latitude E7440 with LiteOn SSD 921PN 128GB SSDs whereby it is not being detected, can’t be formatted or encrypted. The issue has been isolated to the SSD Firmware and LiteOn have released a Firmware update to resolve this particular problem.

If you have this SSD in your Latitude E7440 or have experienced this problem, please update the Firmware to Version HM7110E, A03. As always before applying the Firmware update, please perform a backup of your data to prevent any data loss.

Jim Coates
6 Gallium

FAQ Laptop Audio

FAQ Laptop Audio by jimco

Some unofficial FAQ's

1. Recent Issues & Solutions -- some issues from the last year or so, listed by model name.

2. Headphone Jack FAQ -- if you have sound through the headphone jack but not the speakers.

3. Headset (Combo) Jack FAQ -- if you only have a single jack for both headphones and mic.

4. Choppy/Skipping Audio Workarounds -- tips from owners on dealing with audio noises and glitching.

5. Dell Diagnostic Audio Tests -- when you need to know if a problem is in the hardware or the software.

6. HDMI Audio FAQ -- when you want to send audio through an HDMI cable to a TV.

7. How to Insert a Screen Shot into a Post -- how to get an image into your post.

8. Audio Driver FAQ -- information about audio drivers.

9. Input Monitoring FAQ -- when you want to hear whatever is plugged into the mic/line-in jack.

Legacy FAQ's

1. VLC Media Player WARNING -- This faq was about an issue with warranty service for speaker problems if the popular VLC media player was installed on the laptop. No longer an issue because of changes at Dell and with the player itself.

2. Inspiron 700 & 710 Speaker Wires Can Break  -- probably not many of those models around anymore.

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

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FAQ Laptop General Hardware

Frequently Asked Questions and Topics

Windows 10 FAQ

Dell Systems tested for Windows 10

Troubleshooting Windows 10

Window 8 Support

Configure Power options Win 8

Notebook Drivers and Downloads

Why was no Back up Media shipped with my notebook?

How to restore or reimage my notebook?

What if I lose my system password?

How to care for my notebook?

What to do if my notebook locks up?

How to run diagnostics on my notebook?

What to do if there is no display on my notebook?

How to troubleshoot a Dell notebook LCD panel issue?

Dell LCD display pixel guidelines

Working with Dell Monitors

What to do if my notebook won’t turn on?

My CD / DVD drive doesn't work

The fan runs loud on my notebook

My notebook runs hot

What AC adapters can I use with my Dell system or docking station?

The Dell Notebook Battery FAQ

Product safety awareness, do you need a new battery?

Laptop battery or AC adapter issues

Problems with WIFI connections

What if my Bluetooth device doesn't work?

Touch pad or Keyboard not working correctly

Laptop Troubleshooting Videos

Install Windows with MSATA and ISRT (Intel Smart Response Technology)

VLC Player may cause issues with integrated notebook speakers

My webcam doesn't work

 

Notebook User Guides and Manuals

Click here and choose your system model

Other Resources

How to contact tech support?

Where to go for dispatch status?

Where to go for order support?

Where to go for order status?

Product Support

Unresolved Issues

Dell Outlet

Parts and upgrades

Request back up media

Warranty extensions

Ownership Transfer

Register your Dell product

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Master passwords can no longer be given out through this Forum

Due to security concerns, going forward, this can no longer be done through the Forum. You must call in to Dell Technical Support for your country. They will verify all of your data as the owner of the computer, put you on hold, and then contact an L2 technician to get the password reset. Please read the following document discussing recovering system passwords.

Two-prong AC adapters tingling sensation

Original Question: Two-prong AC adapters tingling sensation by DELL-Terry B

Tingling Sensation Explanation

A tingling sensation may be noticed when connecting devices to Dell laptop computers or printers and touching exposed metal parts of the devices. This tingling sensation can occur any time the AC adapter is connected and any exposed metal surface on the computer, the printer, the PDA, etc. is touched. This may lead to the conclusion that the device is unsafe. The electric current on all Dell products have been measured and proven to be well within the safety limits per safety standards - IEC950, EN60950, UL1950, etc., even with an input voltage of 240 Volts. The voltage (tingling sensation) does NOT present any risk of injury to the user. It is recommended to unplug the AC adapter from the parent device before attaching any cables or accessories, as this reduces the possibility of experiencing the tingling sensation.

Technical Reasons for Experiencing a Tingling Sensation

All electrical devices, including laptops, printers, PDAs, etc., powered by AC Adapters with a two-pronged power cord (without a ground wire) may exhibit an electrical potential (voltage) between the exposed metal parts of the device and earth ground. The human body can be thought of as a wire which can conduct electric current. Depending on the conditions of a person's skin -- oily, dry, etc., and the surrounding environment (humidity level, flooring or desk material) -- the body can be more or less conductive. If conditions are right for the human body to be less conductive, such as having dry hands or wearing rubber soled shoes on a carpeted floor, the probability of sensing the tingling (electric current) is reduced. If conditions are right for the human body to be more conductive, such as having wet hands or standing barefoot on a concrete floor, the probability of sensing the tingling (electric current) increases.

Specialize in Laptops, Mobile Devices
#IWork4Dell

Optimus Settings: power setting choices for increased performance, 9/21/2012

Original Question: Optimus Settings: power setting choices for increased performance, 9/21/2012 by DELL-Terry B

There have been a number of threads regarding the performance of Optimus systems while playing 3D extensive programs and games. 

Notebooks with Nvidia GPUs (Graphic Processing Unit) may have a feature called Optimus.  These systems have in fact two different video solutions, and integrated Intel GPU and a more powerful discreet Nvidia GPU.  In Optimus systems to conserve battery power the integrated Intel GPU is the default graphics solutions and will be used on most situations. Dynamically when the system detects programs that require more extensive graphics power, the system should switch the GPU to the discreet Nvidia GPU. For more on what Optimus does please check the following link from Nvidia.

Be sure to check out Nvidia's FAQ on Optimus.

For more information on the Optimus how to's especially for Dell systems check out this great article

You may want a bit more control and wish to manually decide what GPU to use.  I am including the method that you can go into the Nvidia Control Panel to manually select the Nvidia GPU globally to become the default GPU.

Selecting a Preferred Graphics Processor

Open the NVIDIA Control Panel

* Select Manage 3D Settings

* Under the Global Settings tab, select High-performance NVIDIA processor

* Click Apply

 

You don't have to select the Nvidia GPU as the default GPU, you can also assign it for your individual games or programs that you feel require the extra power.

Assigning an application or program to the Graphics Processor

Open the NVIDIA Control Panel

* Select Manage 3D Settings

* Click on the Program Settings tab

* In 1: Select a program to customize, click on Add

* Browse to the application/game and open the executable file by clicking Open

* In 2: Select the preferred graphics processor for this program, click on the tab and select High Performance NVIDIA processor

* Click on Apply and the settings will be saved

 

Creating Optimus Settings for a New Program:

  1. Open the NVIDIA Control Panel.
  2. Select Manage 3D Settings.
  3. Select Program Settings tab.
  4. Click Add.
  5. Browse to and select the application executable file that needs the new profile.
  6. Choose the preferred graphics processor to use from the drop menu.

This should give you further control on your notebook, choosing when to conserve battery power when the extra GPU strength is not needed and being able to assign the Nvidia GPU when the power is needed.

 

For you Steam users out there

Games installed via Valve Steam - nVidia Optimus


Default STEAM Executable File Location: for STEAM Applications:
The executable file is located in the following directory:
C:\Program Files (X86)\Steam\Steamapps
Games will be located in either Common or the account name folder.
Special Instructions for Games Installed via Steam:
Once you have installed your Steam game, create a shortcut from your Steam games list. Once the shortcut appears on the desktop, follow the instructions below. 
Viewing Existing Optimus Settings for a Specific Program:

 

 
 
TB

Specialize in Laptops, Mobile Devices
#IWork4Dell

Laptop battery or AC adapter issues

Original Question: Laptop battery or AC adapter issues by DELL-Terry B

Having problems with ac adapters? Is the battery not charging? Are you receiving errors messages regarding incorrect or malfunctioning AC adapters? These can be symptoms caused by not only the ac adapter, but could be caused by the battery or power board as well.  Here are some steps to find out what may causing the problems and may even be able to correct them.

Remove the battery from the system and only have the AC adapter connected to the system. If it powers on then the AC adapter has some functionality.  Make sure that you are using the correct  adapter for the notebook. Check the battery for problems.

Update the BIOS to its latest version.  Download from Support.Dell.com , key in your service tag and look for the BIOS link. The battery and AC adapter will need to function and be connected for the file to install correctly.

Having battery charging problems? Check to see if AC adapter errors are turned off in the bios. On a lot of systems there is an option to turn off AC adapter errors. When having battery problems boot to the bios (F2). Look for the option for AC adapter errors. If they are turned off, turn them on, save the settings and reboot.  If you all of a sudden you get an AC adapter error, you may need to replace the AC adapter instead of replacing the battery.

Some batteries may have a tester. The battery tester is typically located on the bottom of the battery; It is usually a small button next to five LEDs.  Press the button and  if none of the LEDs light or if the pattern of lit LEDs is the middle and end LEDs the battery may be defective.

Make sure that the cables are not damaged and have a good connection. Check to see if the cables on the AC adapter are crimped, frayed or have exposed wires.  Stop using it and replace the power cable or AC adapter. If the cables look fine, try reseating the AC adapter and power cables.  Unplug the adapter from the power outlet and the computer. Reseat the power cable.  Plug the AC adapter back into the power outlet.  The power indicator LED will either be located on the power brick or a band on the end of the cable that plugs into the computer from the AC adapter. If the power indicator LED on the AC adapter doesn’t light try another power outlet. If the AC adapter doesn’t show power on multiple outlets it may need to be replaced.  Plug the AC adapter into the notebook and does the LED on the AC adapter stay lit while being connected to the notebook, this may mean that the AC adapter jack may be shorting out the AC adapter. The power board or system board may need to be replaced.

Look to see if the AC adapter fits into the power jack on the notebook, if the pins on the port are bent or broken the power board or system board may need to be replaced.

I hope this proves to be of some help.  At least it helps point out what is causing the symptoms so you can act accordingly to get these issues resolved.

Here is a Dell document that that further discusses troubleshooting power issues.

 

 

 

TB

Specialize in Laptops, Mobile Devices
#IWork4Dell

Jim Coates
6 Gallium

How Using the VLC Player Can Affect the Laptop Warranty

Original Question: WARNING, having VLC player VOIDS warranty!!! by jimco

The Issue: an undisclosed exclusion

In 2013, Dell laptop owners starting posting reports on the forum that they had been denied warranty service on their laptop speakers because the popular VLC Media Player was installed on the laptops, and in one case it was denied because the KMPlayer was installed. The warranty remained valid on the other parts of the laptop.

It was gradually learned that Dell's Tech Support was enforcing an undisclosed exclusion of the warranty. It is normal for a warranty to have exclusions, but this was an undisclosed exclusion and owners had no way of knowing that certain media players were forbidden.

Later Development

I was informed in March 2014 that the exclusion no longer applies to models that have Windows 8 or 8.1. The exclusion still applies to Windows 7 systems that do not have the latest audio driver and BIOS installed. This information was provided to me by a Dell liaison (forum moderator).

Bottom line: all of the information we have about this exclusion has come from reports posted on the forum and through backdoor channels. Without having anything official in writing to rely on, my advice is this. If you need to contact Tech Support about your internal laptop speakers, to be on the safe side REMOVE ALL MEDIA PLAYERS except Windows Media Player.

There is a full discussion of how the VLC Player could potentially cause damage to small laptop speakers in this thread: Need to Exercise Caution When Using VLC Media Player.

Regardless of warranty issues, I still advise all users of the VLC Player to not exceed 100% volume level for extended periods, when playing through a laptop's small internal speakers. It would also be a good idea to install the latest version of VLC Player (2.2.1). Its volume range now only goes up to 125% (the original player went up to 400%), so it looks like the developers of the player have made it much safer for laptops.

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

Jim Coates
6 Gallium

How to Insert a Screen Shot into a Post

How to Insert a Screen Shot into a Post by jimco

How to Insert a Screen Shot into a Post

You must be registered and logged onto the forum.

These instructions assume that you know how to make a screen shot. (Use Windows Snipping Tool, or if you don't have that application press Fn+Prnt Scrn then open Windows Paint and paste (Ctrl+V) into it, then "Save As" a jpeg or png file.) 


1. When you make a post, you are either going to start a new thread or you are replying to someone.

If you are starting a new thread, click the "New Post" button at the top of any page on the forum.


If you are replying to a post in an existing thread, click on "Use Rich Formatting".

 


2.  To begin inserting the screen shot, click the "Insert Image" button. If you have difficulty locating it, look for the yellow smilie face then go 7 buttons to the left. 


3. On the next screen

1. Select "Computer" from the drop down box if the image is on your computer.

2. Click the "Browse" button and browse to where you saved the screen shot. Click on the file name.

3. Wait a moment while the file uploads -- when it's finished you will see the words "Uploaded".

4. Click on the "Insert" button. [You do not need to alter the "Dimensions" settings.] The image will now appear in your post wherever the cursor was.


4. You can use the same method to insert other images besides screen shots. You can change the apparent size of the image after it has been inserted into the post by clicking on it and dragging the handles.


 

5. Click on "I am not a robot" before posting.


Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

Philip_Yip
6 Indium

Latitude D620 - Windows XP

R181862 Dell Notebook Software

R153997 Intel Chipset

R234854 Intel Video or R224634 nVidea Video

R167368 Conexant Modem Driver

R147123 Conexant Modem Application

R148605 Conexant Modem Utility

R147130 Conexant Modem Diagnostics

R151327 Broadcom Ethernet Driver

R151334 Broadcom Ethernet Application

R151336 Broadcom Ethernet Diagnostics

R126815 Dell Wireless Card or R257701 Intel PROSET Wireless (I would get latest version from the Intel Website here)

R171789 Sigmatel Audio

R165804 Touchpad

R167661 and R181542 Bluetooth 360

R180759 Dell Quickset

R154200 Intel Storage Manager Driver

R154198 Intel Storage Manager Application

R153262 Kwoles Acoustics

R182329 O2 Micro

R173506 UPEK Driver

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Vostro 1400 - Windows XP

1. Notebook System Software R181862.exe
2. Chipset - R161772.exe 
3. Video R165797.exe
4. Intel Storage (serial ATA) - R154200.exe 
5. Conexant Modem D330* R167368.exeR148605.exeR147130.exe
6. Sigmatel Audio - R171789.exe
7. Knowles Acoustic Driver R166782.exe
8. Broadcom Ethernet R155246.exeR151336.exe
9. DW1390 Wireless Card R205204.exe
10. Dell QuickseR286806.exe 
11. Touchpad/Pointing Stick R165804.exe 
12. Webcam Driver R165116.exe
13. Dell Webcam Centre R230103.exe
14. Dell Support Centre (Optional)

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Inspiron 5100 - Windows XP

Utility

• .Net 2.0 

• R96945 Dell Notebook Software 

Chipset

• R50830 Intel Chipset 

Video

• R66756 ATI Video DriverR65563 ATI Video HTML 

Communications

• R64747R63944R72240 Conexant Modem*

Network

• R58028 Broadcom Modem*

• R53654R53638R50310 PCTel Modem*

• R54631R54627 Broadcom Ethernet

• Wireless Card**

Touchpad

• Tp2ua14i TouchpadR45857 Touchpad HTML 

Audio

• R90698 Sigmatel Driver 

Application

• R97343 Dell Quickset 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Inspiron 1750 - Windows XP

First thing is follow my wiki Update your XP CD to SP3, WMP11 and IE8 and slipstream the Intel Matrix Storage manager R197861 SATA drivers to the new XP CD.

Next download the following drivers and save them to a USB stick. These are unofficial and taken some other models as Dell does not support XP on this model. They should all work, post back what ones work and what ones fail.

Install Windows XP as per my wiki A Clean Install of Windows XP (get rid of the Vista and 7 partitions and just have Windows XP).

Drivers

1. Dell System Software R288017

2. Intel Chipset R197840

3. Ricoh Card Reader R242825

4. Intel Matrix Storage Manager Application R197861

5. Intel GM45 Express Chipset Family R203389

6. ATI M92 R208109

7. Conexant Modem D400 CONEXANT_D400-USB-MODEM_9609H_A06_SETUP_ZPE.exe, CONEXANT_D400-USB-MODEM_J6N4K_A02_SETUP_ZPE.exe, CONEXANT_D400-USB-MODEM_DPP14_A00_SETUP_ZPE.exe, Conexant_D400-External-USB-5_A00_R156751.exe

8. Marvell 88E80XX 10/100 Ethernet Controller R180046

9a. Dell Wireless WLAN 1510 R205222

9b. Dell Wireless 1515 (11agn) WLAN half mini-Card (Atheros) R201509

9c. Dell Intel(R) WiFi Link 5100 R202361

10. Dell Bluetooth 365 R197652

11. Synaptics Touchpad R230731

12. Audio IDT 92HD71B R264250 (or R203425)

13. Dell Quickset R204480

14. Dell Support Centre

Note it may not have a modem, if the first driver in 7. fails then ignore the rest in 7. Note bluetooth 365 was optional and so if this fails you don't have bluettoh. There are 3 wireless card variants, one driver should install and the other 2 should fail.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Inspiron 1501 - Windows XP

XP OS Updates

Windows XP Standalone Service Pack 2

Windows XP Standalone Service Pack 3

Internet Explorer 8

Windows Media Player 11

.Net Framework 2.0

Utility

R120775 Dell Notebook Software

Chipset

R141246 Intel Chipset

R141246 Ricoh Card Reader

Video

R168684 ATI Graphics

Communication

R114200 Conexant Modem Driver
R90851 Application

Network

R149798 Broadcom Ethernet
R150593

R151519 Dell Wireless

Input

R120179 Synaptics Touchpad

Audio

R171789 Sigmatel Audio

Application

R157261 Dell Quickset

Dell Support Centre

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Inspiron 1525 - Windows Vista 64 Bit

64 bit OS is not officially supported. Therefore please run the Windows 7 Upgrade advisor to get a 64 bit hardware report - it should be compatible.

Utility

R260746 Dell Notebook Software 

Chipset

R166187 Intel Chipset 

R166188 Ricoh Card Reader 

SATA

R190641 Intel Matrix Storage Manager

R166201 Intel Turbo memory 

Video

R180864 Intel GM 965 Video 

Communications

R150157 Conexant Modem D330 Driver 

R148605 Utility

R147123 Application 

Audio

• R171788 Audio

Network

R167854 Marvel 88E80XX 10/100 Ethernet

R173590 Dell Wireless 1390 
R164259 Intel 4965AGN
R167729 Wireless 400

Bluetooth

R140135 Dell Wireless 355

Input

R286709 Touchpad  

R165116 Webcam 

Applications

• R182249 Dell Quickset

• R230103 Dell Webcam Central 

• Dell Support Centre 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Vista

Vista Systems (obsolete) <=> should be upgraded to Windows 7.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Windows 7 32 bit

Windows 7 32 bit

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Inspiron N4030 - Windows 8 64 bit

BIOS

A07: http://ftp.dell.com/bios/N4030A07.EXE

Chipset

Intel Chipset Installation Utility http://ftp.dell.com/FOLDER00950789M/14/Chipset_Intel_W8_A00_Setup-0D9RJ_ZPE.exe

Intel Management Interface: http://ftp.dell.com/FOLDER00950685M/15/Chipset_Intel_W7_A01_Setup-46R6G_ZPE.exe

SATA

Intel Rapid Storage Technology

Intel Update Utility

Video

ATI AutoDetect or http://www2.ati.com/drivers/mobile/12-10_mobility_vista_win7_win8_64_dd_ccc_whql_net4.exe

Card Reader

Realtek RTS5138 Card Reader http://downloads-us.dell.com/FOLDER00730493M/22

Input (Alps)

[older/Dell] 8.1200.101.214 http://ftp.dell.com/FOLDER01255426M/1/Input_Driver_FGG85_WN_8.1200.101.214_A02.EXE

[newer/non-Dell] 8.100.2020.112 http://www.eightforums.com/hardware-drivers/10569-windows-8-alps-touchpad-driver.html

Audio

IDT 92HD87B1 Audio driver http://ftp.dell.com/FOLDER00875675M/4/Audio_IDT_W8_X02_A00_Setup-CGH70_ZPE.exe 

Ethernet

Atheros AR8132 LAN 10/100 - probably will work fine with Windows 8

Wireless

Dell Wireless 1501 http://ftp.dell.com/FOLDER00878369M/13/DW1501_W8_X00_A00_Setup-NF03J_ZPE.exe

Dell Wireless Bluetooth 365 http://downloads.dell.com/FOLDER01052616M/1/Network_Application_C71DK_WN_12.0_A02.EXE

Dell Quickset

A06:

http://downloads.dell.com/FOLDER01253104M/1/Application_MJ4NJ_WN_11.1.37_A06.EXE

A05:

http://ftp.dell.com/FOLDER00955635M/11/APP_Quickset_W78_A05_Setup-GMFY2_ZPE.exe 

A04:

http://ftp.dell.com/FOLDER00813199M/1/APP_Quickset_W78_A04-RW7HJ_ZPE.exe

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Inspiron 1564 - Windows 8 64 bit

BIOS

A13 http://ftp.dell.com/bios/1564A13_win.exe 

Chipset

Intel Chipset http://ftp.dell.com/FOLDER00950789M/14/Chipset_Intel_W8_A00_Setup-0D9RJ_ZPE.exe

Intel Management Interface http://ftp.dell.com/FOLDER00950685M/15/Chipset_Intel_W7_A01_Setup-46R6G_ZPE.exe

SATA

Intel Rapid Storage Technology

CPU

Intel Turbo Boost Monitor Software

Card Reader

RS5158/RTS5159/RTS5159E http://ftp.dell.com/chipset/R242825.exe (Windows 7)

Video

Intel HD Graphics http://ftp.dell.com/FOLDER00950807M/13/Video_Intel_W84_A00_Setup-V74D3_ZPE.exe

ATI 4570 http://www2.ati.com/drivers/mobile/12-10_mobility_vista_win7_win8_64_dd_ccc_whql_net4.exe

Or http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx

Alps Touchpad use

[older/Dell] 8.1200.101.214 http://ftp.dell.com/FOLDER01255426M/1/Input_Driver_FGG85_WN_8.1200.101.214_A02.EXE

[newer/non-Dell] 8.100.2020.112 http://www.eightforums.com/hardware-drivers/10569-windows-8-alps-touchpad-driver.html

Audio

Realtek ALC269 http://ftp.dell.com/FOLDER00952236M/13/Audio_Realtek_W8_A06_Setup-RKKTF_ZPE.exe

Network Ethernet

http://ftp.dell.com/FOLDER00730453M/19/LOM_Realtek_W8_X00_A00_Setup-NRF40_ZPE.exeor

or

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

Network Wireless

Dell Wireless 1501: http://ftp.dell.com/FOLDER00878369M/13/DW1501_W8_X00_A00_Setup-NF03J_ZPE.exe

The Dell wireless 1397/1510 card fis in this model thus this driver might not install but wifi should work natively.

Network Bluetooth

Dell Bluetooth 365: http://downloads.dell.com/FOLDER01052616M/1/Network_Application_C71DK_WN_12.0_A02.EXE

Application

Dell Quickset http://ftp.dell.com/FOLDER00955635M/11/APP_Quickset_W78_A05_Setup-GMFY2_ZPE.exe 

Might say unsupported system

 

 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Vostro 3360 - Windows 7 64 bit

Drivers taken on 10/02/2013 due to issues with Drivers and Downloads.

BIOS:

http://downloads.dell.com/FOLDER01127937M/1/3360A13.exe

STMicroelectronics 3-Axis Digital Accelerometer:

http://downloads-us.dell.com/FOLDER01175707M/1/System-Utilities_Driver_40PKC_WN_Win72.2.2.2Win_A01.E...

Intel Chipset Intallation utility:

http://downloads-us.dell.com/FOLDER01125777M/1/Chipset_Driver_RPHMX_WN_9.3.0.1021_A01.EXE

Intel Management Engine Interface:

http://downloads-us.dell.com/FOLDER01125777M/1/Chipset_Driver_RPHMX_WN_9.3.0.1021_A01.EXE

Realtek Card Reader:

http://downloads-us.dell.com/FOLDER01255797M/1/Chipset_Driver_MTT9W_WN_6.1.8400.39030_A01.EXE

Intel USB 3.0 eXensible Host Controller

http://downloads-us.dell.com/FOLDER01125699M/2/Chipset_Driver_M2RXF_WN_1.0.6.245_A03.EXE

Intel Rapid Storage Technology Driver Update:

http://downloads-us.dell.com/FOLDER00437838M/5/SATA_Intel_W7_A01_Setup-M29T1_ZPE.exe

Intel Rapid Storage Technology:

http://downloads-us.dell.com/FOLDER01144200M/1/Serial-ATA_Driver_VWCH1_WN_11.6.0.1030_A02.EXE

Intel HD Graphics 4000:

http://downloads-us.dell.com/FOLDER01132708M/1/Video_Driver_F0TMC_WN_9.17.10.2867_A04.EXE

Intel Wireless Display:

http://downloads.dell.com/FOLDER00294497M/8/Application_Intel_W7_A00_Setup-DF46Y_ZPE.exe

Intel Rapid Start Technology:

http://downloads-us.dell.com/FOLDER01134338M/1/Application_V17FX_WN_2.1.0.1002_A02.EXE

Alps Touchpad

http://downloads-us.dell.com/FOLDER01255426M/1/Input_Driver_FGG85_WN_8.1200.101.214_A02.EXE

Audio:

http://downloads-us.dell.com/FOLDER01255443M/1/Audio_Driver_G94F5_WN_6.24.11.0_A03.EXE

Validity Sensor:

http://downloads-us.dell.com/FOLDER01251841M/1/Security_Driver_G05XK_WN_2.2.0.0_A02.EXE

Atheros AR8161/8165 PCI-E Gigabit Ethernet:

http://downloads-us.dell.com/FOLDER01125954M/1/Network_Driver_T83W4_WN_2.1.0.12_A02.EXE

tel Centrino Advanced N 2230 WiFi [Variant A]:

http://downloads-us.dell.com/FOLDER01132294M/1/Network_Driver_HP8FN_WN_15.3.1.2_A03.EXE

Intel Centrino Advanced N 2230 Bluetooth [Variant A]:

http://downloads-us.dell.com/FOLDER01132393M/1/Network_Application_93W25_WN_2.2.16.30255_A01.EXE

Dell Wireless 1703 [Variant B]:

http://downloads-us.dell.com/FOLDER01128249M/1/Network_Driver_98RV0_WN_WLAN_9.2.0.512_A03.EXE

Dell Wireless 1901 [Variant C]:

http://downloads-us.dell.com/FOLDER01127979M/1/Network_Driver_VDY59_WN_WLAN_10.0.0.21_A03.EXE

Dell Wireless 1704 [Variant D]:

http://downloads-us.dell.com/FOLDER01210823M/1/Network_Driver_0RPGN_WN_WLAN_6.20.55.5_A04.EXE

Dell Quickset A06 is here:

http://downloads-us.dell.com/FOLDER01253104M/1/Application_MJ4NJ_WN_11.1.37_A06.EXE

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Studio 1557 - Windows 8 64 bit

BIOS

A05 http://ftp.dell.com/bios/HKC_DOS_A05.zip

System Utilities

Dell ST Microelectronics DE351DL Motion Sensor http://ftp1.dell.com/folder00951951m/6/

Card Reader

Ricoh Card Reader R5C833 | CardReader R5U230 - First Link - Add to Basket (this service is for free).

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=6ba9aeb6-5533-4ba8-bf6c-4...

Second Link - View basket and download:

http://catalog.update.microsoft.com/v7/site/ViewBasket.aspx

Right click the device in your device manager and select update driver.

The Windows 7 Ricoh Card Reader R5C833 | CardReader R5U230 Driver R243820 is older.

SATA

Intel Rapid Storage Technology

CPU

Intel Turbo Boost Monitor Software

Video

Intel HD Graphics http://ftp.dell.com/FOLDER00950807M/13/Video_Intel_W84_A00_Setup-V74D3_ZPE.exe

Intel update Utility

Run the Intel Update Utility.

Video

ATI 4570 http://www2.ati.com/drivers/mobile/12-10_mobility_vista_win7_win8_64_dd_ccc_whql_net4.exe

Or http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx

Input

Synaptics Touchpad http://www.synaptics.com/resources/drivers

http://downloads-us.dell.com/FOLDER00800134M/2

Audio

IDT http://ftp.dell.com/FOLDER00746485M/3/Audio_IDT_W8_A00_Setup-J6WK9_ZPE.exe

Network Ethernet

http://ftp.dell.com/FOLDER00730453M/19/LOM_Realtek_W8_X00_A00_Setup-NRF40_ZPE.exeor

or

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

Network Wireless

Dell Wireless 1501: http://ftp.dell.com/FOLDER00878369M/13/DW1501_W8_X00_A00_Setup-NF03J_ZPE.exe

Intel Wireless http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3408&DwnldID=21999&ProductFamily=Wirel...

Network Bluetooth

Dell Bluetooth 365: http://downloads.dell.com/FOLDER01052616M/1/Network_Application_C71DK_WN_12.0_A02.EXE

Application

Dell Quickset http://ftp.dell.com/FOLDER00955635M/11/APP_Quickset_W78_A05_Setup-GMFY2_ZPE.exe

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Studio 1458 - Windows 8 64 bit

BIOS

A07 http://ftp.dell.com/bios/1458_A07.exe

System Utilities

Dell ST Microelectronics DE351DL Motion Sensor http://ftp1.dell.com/folder00951951m/6/

Card Reader

RealTek RTS5128 Card Reader http://ftp.dell.com/FOLDER00710070M/3/CardReader_Realtek_W8_A00_Setup-XP14R_ZPE.exe

Chipset

Intel Chipset http://ftp.dell.com/FOLDER00950789M/14/Chipset_Intel_W8_A00_Setup-0D9RJ_ZPE.exe

Intel Management Interface http://ftp.dell.com/FOLDER00950685M/15/Chipset_Intel_W7_A01_Setup-46R6G_ZPE.exe

SATA

Intel Rapid Storage Technology

CPU

Intel Turbo Boost Monitor Software

Video

Intel HD Graphics http://ftp.dell.com/FOLDER00950807M/13/Video_Intel_W84_A00_Setup-V74D3_ZPE.exe

ATI 4570 http://www2.ati.com/drivers/mobile/12-10_mobility_vista_win7_win8_64_dd_ccc_whql_net4.exe

Or http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx

Audio

Realtek Audio ALC269/ALC665 http://ftp.dell.com/FOLDER00952236M/13/Audio_Realtek_W8_A06_Setup-RKKTF_ZPE.exe

Input

Synaptics Touchpad http://www.synaptics.com/resources/drivers

Network Ethernet

http://www.broadcom.com/support/ethernet_nic/netlink_k57.php

Follow Instructions here:

http://www.broadcom.com/support/ethernet_nic/determine_driver.php

i.e. install via Device Manager.

Network Wireless

Dell Wireless 1501: http://ftp.dell.com/FOLDER00878369M/13/DW1501_W8_X00_A00_Setup-NF03J_ZPE.exe

Intel Wireless http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3408&DwnldID=21999&ProductFamily=Wirel...

Network Bluetooth

Dell Bluetooth 365: http://downloads.dell.com/FOLDER01052616M/1/Network_Application_C71DK_WN_12.0_A02.EXE

Application

Dell Quickset http://ftp.dell.com/FOLDER00955635M/11/APP_Quickset_W78_A05_Setup-GMFY2_ZPE.exe

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

XPS L401x - Windows 8 64 bit

Mainly from the L502x

BIOS

A06 http://ftp.dell.com/bios/L401XA06.EXE

System Utilities

Dell ST Microelectronics DE351DL Motion Sensor http://ftp1.dell.com/folder00951951m/6/

Chipset

Intel Huron River (HM57) driver | Intel Huron River (HM57) | Intel Cougar Point PCH (HM57) driver http://ftp1.dell.com/folder00950789m/14/

Intel Management Engine Interface | Intel Management Engine Interface Driver http://ftp1.dell.com/folder00950685m/15/

JMicron JMB389 Card Reader driver | J-Micron JMB389 driver | JMicron JMB389 Card Reader http://ftp1.dell.com/folder00951853m/5/

Video

Intel HD Graphics 3000 driver | Intel HD Graphics 3000 Intel Intel HD Graphic ( 2000 ) | Intel HD Graphics 3000;Intel Intel HD Graphic | Intel HD Graphics 3000 http://ftp1.dell.com/folder00950807m/13/

GeForce GT 435M | GeForce GT 420M | Stereoscopic 3D http://www.nvidia.co.uk/object/notebook-win8-win7-winvista-64bit-306.97-whql-driver-uk.html

Input

Synaptics Touchpad http://downloads-us.dell.com/FOLDER00800134M/2 (taken from Inspiron 5423)

Network

Intel PROSet/Wireless BT Software | Intel PROSet/Wireless BT Software Intel 6230 (BT3.0+HS) | Intel 6230 (BT3.0+HS) | Intel Centrino Wireless (Bluetooth Adapter) | Intel PROSet/Wireless BT Software Intel Intel 6230 (BT3.0+HS) http://ftp1.dell.com/folder00952579m/14/

Intel Centrino Advanced-N 6230 | Intel Centrino Wireless-N 1030 | Intel Centrino Wireless-N 1000 Intel Centrino Wireless-N 1030 Intel Centrino Advanced-N 6230 | Intel Centrino Wireless-N 1030 Intel Centrino Advanced-N 6230 | Intel Centrino Advanced-N6230 http://ftp1.dell.com/folder00804876m/15/

Intel (R) WiMax Link 6150 http://ftp1.dell.com/folder00900640m/2/

Intel (R) WiMax Link 6150 http://ftp1.dell.com/folder00900615m/2/

Intel (R) WiMAX Link 6250  http://downloads-us.dell.com/FOLDER00964556M/2

Intel (R) WiMAX Link 6250 http://downloads-us.dell.com/FOLDER00787690M/2

Bluetooth

Broadcom Bluetooth Update: http://www.broadcom.com/support/bluetooth/update.php

Audio

Realtek ALC665 HD Audio http://ftp1.dell.com/folder00952236m/13/ (ALC269 Audio Driver, probably will cover both) or can get direct http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownType...

Applications

Dell Quickset http://ftp1.dell.com/folder00955635m/11/

Intel WiDi http://ftp1.dell.com/folder00796306m/20/

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Installing the XP Video Driver via Device Manger

Intel Video R140623.exe

Download the file, run the installer so that it will extract to C:\Dell\Drivers\R140623.

Open Device Manager (Start, right click computer > Properties > Device Manager). Go to display adaptors, the device will be called generic device/display adaptor and select update driver software.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Vostro 3300 - Windows 8 64 bit

This is an unofficial Driver set for Windows 8. for the Vostro 3350 and is not supported by Dell

Note I do not get email notification for my wikies so instead of posting a comment here post in this topic here where I will get email notifications.

BIOS

A10 http://downloads.dell.com/bios/3300_A10.EXE

System Utilities

Dell ST Microelectronics DE351DL Motion Sensor http://ftp1.dell.com/folder00951951m/6/

Storage

RTS5138 Card Reader http://downloads.dell.com/FOLDER00951846M/11

Video

Check nVidea directly: http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk

Input

Synaptics Touchpads use the Synaptics Touchpad here http://downloads-us.dell.com/FOLDER00800134M/2

Wireless Card:

Intel (R) WiMAX Link 6250  http://downloads-us.dell.com/FOLDER00964556M/2

Intel (R) WiMAX Link 6250 http://downloads-us.dell.com/FOLDER00787690M/2

Wireless Card - WLAN 1501 http://ftp.dell.com/FOLDER00878369M/13/DW1501_W8_X00_A00_Setup-NF03J_ZPE.exe

Wireless Card - WLAN 1520*

* Use the Windows 7 Driver http://downloads.dell.com/network/DELL_MULTI-DEVICE_A00_R253447.exe

Bluetooth

Dell Bluetooth 355, 360, 365, 370, 375 and 380. Use the Bluetooth 380 Driver here: http://ftp1.dell.com/folder00865420m/1/

Then restart your computer and then apply the Broadcom Update here: http://www.broadcom.com/support/bluetooth/update.php

Fingerprint Sensor

See update https://s3.amazonaws.com/flexnetconnect/dell/personal6.2.1.309/x64/setup.exe**

** Requires the older version to be installed from My Dell Downloads.

Application

Dell Quickset http://downloads-us.dell.com/FOLDER00955635M/11***

*** This may not install and say unsupported model let me know.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Jim Coates
6 Gallium

Choppy/Skipping Audio

Choppy/Skipping Audio by jimco

Choppy/Skipping Audio FAQ

These are tips from owners concerning noise issues. Roughly starts with the most recent tips and ends with the oldest ones.

Note: if you have a brand new laptop and are dissatisfied with the noise in the audio, there is usually a 21 day return policy that I suggest you take advantage of if the solutions below do not help. You will own the problem after the  return period has expired.

> Section 1 -- Models with Windows 7 or later Pre-installed

> Section 2 -- Models with Vista Pre-installed

> Section 3 -- Older Laptops That Started Having Audio Noise Over Time

> Section 4 -- Windows Media Player Skipping

> Section 5 -- Buzzing Noise Issue of Feb. 2015

  **************************************************************************

**************************************************************************

Section 1
Audio Stuttering & Glitching on  Models with Windows 7 & later


(Note: it has been a long time since getting widespread complaints about noise so many of the issues seem to have been fixed, at least on newer models. Most of the solutions here are dated.)

Inspiron 14z (N411z)
Inspiron 17R SE (7720) & 17R (5720)
Inspiron 15R (5520)
Inspiron 15R (N5110) & 17R (N7110)

Inspiron 15 (3520)

Inspiron 15 (N5010)
Inspiron 1545 & 1750

XPS 17 (L701x & L702x)
XPS 15 (L501x & L502x)
XPS 15z (L511z)

XPS 14 (L401x)

Studio Models

Vostro Models

Inspiron 7559 owners wrote: (about a staticy pop)

>> "Updated the BIOS - Et voi là! Works like a charm now" -- posted by guillermoares

>> "My solution was to go into the audio options Speakers / Headphones Properties, Advanced and change options to 16 bit DVD quality and it seemed to clear it up...." -- posted by cstan1972

>> "What I did was: Control Panel>Hardware and Sound>Sound>Playback>Right click on Realtek>Properties> Level> and set the level of the internal sub woofers to 80%." -- posted by aphan97

>> "So far, its working flawlessly!" [He downloaded a driver directly from the Realtek site] -- posted by Wmohammed

>> "The solution to this problem is to turn off the power management settings on the Realtek HD audio driver. To do this, you must tinker with the registry. I broke it down into these steps:

1) press windows button + R 

2) type in 'regedit' into the prompt

3) click on HKEY_CURRENT_USER

4) go to REALTEK ---> AUDIO ---> RTKNGUI64 ----> PowerMgnt

5) on the right hand side of the window, find 'enabled' 

6) modify the value to 0

7) restart computer" -- posted by juicetin

>> "The...pop...noise gone off when I turned off the Maxxsense.

Option 2, reduce the speaker & system volume to 50 with Maxxsense on.

Besides the above mentioned, the power option did cause an effect, things gone worst when it's at power saving mode; it's almost fine when setting it to balance mode." -- posted by JW81

>> "...My components had to be replaced." -- posted by Edib Z

>> "You can fix the audio popping issue by opening the Dell audio suite from the task bar and clicking advanced and then power management and making sure the slider for the power management auto shutting down audio is set to off." -- posted by MOOGLEYS  [screenshot of the power management in Dell Audio]

>> "The drivers from the Realtek site fixed this issue but made the volume level go down a good bit for me at least. There's a new driver to download on Dell's site." -- posted by MsGems on 3/18/2016

>> "...Turned "Speaker Enhancement" to OFF in the MAXXAUDIO bloatware ... decreased the sub woofer volume to around 80%....With these changes the popping goes away, in Google Chrome, and everything else." -- posted by eggbert74

Inspiron 11 (3147) owner wrote:

[operating system unknown] "Click on the battery icon in the bottom right and then turn off Power Saver mode. That seems to have taken away the crackling noise." -- posted by cfred



Inspiron 14z (N411z) owners wrote:

"Go to Control Panel > Hardware and sound > Manage Audio Devices > Playback
Highlight 'Speakers' > Properties > Advanced
Unselect 'Enable Audio Enhancements'
Click 'Apply'
No more un-listenable, crackly audio." -- posted by ericmei and confirmed by allatrop

"I've disabled McAfee NetGuard and the problem is gone." -- posted by dmanvzla

"Basically it is a McAfee Net Guard problem. You go to the antivirus menu for McAfee:
Click Web and Email protection, click Firewall, Click Net Guard, turn it off by unchecking box." -- posted by MBanach

"Turning off the McAfee Net Guard feature fixed it for me." -- posted by L1NDSAY


Inspiron 17R SE (7720) & 17R (5720) owners wrote:

"I turned off the accelerating of my ssd, and what happened? Sound working perfectly, no crackling anymore." -- posted by Vykoria


Many 7720 and 5720 owners have reported a loud random hissing noise that lasts for 5 seconds to 5 minutes. The noise is associated with the units' power system. The solution for this issue is to replace hardware components.

"A technician changed the motherboard & speakers on my kitchen table. The new motherboard was bad so he reinstalled the original one. So, to my knowledge only the speakers were changed and that has solved my problem." -- posted by gskayak

"I had this issue as well with my first 17R SE, after a system replacement everything is fine." -- posted by Diana C.

"They replaced the power transformer cable, the power jack on the laptop, the mother board and the sub - so I don't know which bit was the culprit but it hasn't happened since." -- posted by ClareJ

"...My motherboard has been replaced. It seems all ok now." -- posted by Boedir

"I logged a call with Dell. Tech came onsite and replaced all the speakers and the mother board. Haven't seen the problem since." -- posted by Aussan

"I changed the motherboard out and the problem was solved." -- posted by duntuatha

"It appears to be an issue with the motherboard." -- posted by Dell_Vikram M, referring to the 5720 model

"I never found out if this was a bad charger or a problem on the motherboard.  I just returned it for a compete replacement and the new unit works great. The sound/interference noise definitely comes from the charger when it is charging the battery." -- posted by dencolousa


Inspiron 15R (5520) owners wrote:

"I turned off McAfee Firewall ... and like magic I have been listening for an hour w hile connected to the internet using bit torrent web browser and winamp running DPC latentcy checker guess what NO RED BARS NO Distortion." -- posted by louismar

" It was recommended to me to uninstall the McAfee software that came preinstalled. I did uninstall it and installed something else (AVG). Haven't had the problem since. " -- posted by St. Pete


Inspiron 15R (N5110) & 17R (N7110) owners wrote:

"I found that the Intel Rapid Storage Technology driver for my laptop (N5110) was outdated. I downloaded and installed the correct version, Version: 10.8.0.1003 directly from Intel. The stutters and buzzes are completely gone." -- posted by aja8090

"I have solved problem (N5110) by disabling Net Guard in McAfee antivirus. My friend (Inspiron N7110) also has solved stuttering noise by disabling this option in McAfee antivirus." -- posted by pr3dr46

"Have a Dell Inspiron N7110 ,,,, problem is in the wireless adapter, and all you have to do is to disable it and  glitching and buzzing sound will disappear." -- posted by Branimir12  [but that is more like a description of the problem than a solution.]

"The only solution for me (N7110) was to uninstall the Windows 7 Home Edition SP1 and install another Windows 7 Home without SP1. I did not update the Windows (just security updates) and it's working. No sound and video problem." posted by valtinpaul

"Same problem with Inspiron 17R (N7110) ... I have solved the driver: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20110&lang=eng&OSVersion=Windows%207%..." -- posted by simi_n22

"Uninstalled the Western Digital "SmartWare" program and activated a backup setup through Windows 7.  Testing the audio and have had no glitches as of yet...." (N5110) -- posted by Taylis

" I no longer hear the annoying sound. Turning off Net Guard completes the process after installing the Intel Rapid Storage Technology." -- jinxed.utopia


Inspiron 15 (3520) owner wrote:

"I disabled Anti Malwarebytes on the start up and poof problem gone." -- posted by erik50000

Inspiron 15 (N5010) owners wrote:

"I updated INTEL HD GRAPHICS driver and looks like noise is gone." -- posted by  kabhi17

"...I updated the Rapid Storage Technology driver to the 10.8.0.1003 version and that did the trick!" -- posted by iamshardy2



Inspiron 1545 & 1750 -- Intel Rapid Storage Technology

For audio glitching in these 2 models, the main recommendation is to download and install the latest Intel Rapid Storage Technology driver directly from the Intel site. Dozens of owners have confirmed this. It also works for many but not all XPS 15 (L502x) and other Dell laptops. --  first posted by mao.tsetung

Go to http://www.intel.com/p/en_US/support/highlights/sftwr-prod/imsm

Go to that page and click on the link named "Intel Rapid Storage Technology (Intel RST) RAID driver". On  the next page, download the file named: "SetupRST.exe".  


Other solutions that worked for some Inspiron 1545 & 1750 owners:

> Go to Device Manager, find the Intel(R) ICH9M-E/M SATA AHCI Controller, right click, select Properties, driver tab, roll back driver. Roll back to an earlier version of the Intel Matrix Storage Manager, 8.9.0.1023

> or download the earlier version http://www.dell.com/support/drivers/us/en/04/DriverDetails?driverId=MHT9T&fileId=2731106471

> Go  to Windows Services and disable Intel Matrix Storage Event Monitor. Or just set it to "manual" start up.

> Or just uninstall the Intel Matrix Storage Manager. Most people who don't use RAID do not need it.

> "I physically removed the battery and ...problem solved. Latencies consistent ~250 and under, NO SPIKING." --  posted by jesuisneil (Inspiron 1750)


XPS 17 (L 701x and L702x) owners wrote:

"My L702x has the i7-2820QM 2.3 GHz processor. So therefore when I would check the box "number of processors" you can access a list of the processors the computer recognizes. Mine would be "8". This noise issue was occuring and I found that when it was my computer only recognized 2, losing 6 of the cores.

-Open Start Menu
-Within the search box type "msconfig"
-Select the Boot tab
-Select advanced options
-Uncheck "Number of Processors"
-Uncheck "Maximum Memory"
-Click OK
-Click Apply
-Restart your L702x.
-Once the computer comes back on right click on the taskbar and select "Start Task Manager"
-Select the Performance Tab. Look at the CPU Usage History date on the top graph. I have 8 graphs representing all 8 of my Cores on my processor. However many cores you have should be listed too." -- posted by AJ5K

"After reading these posts about the Intel Rapid Storage Technology Driver I uninstalled it. That was around Dec. 10, and so far I haven't had any "lag" issues since then." -- posted by AJ5K

"There was a post on updating the Intel Rapid Storage driver. After I have updated this my laptop is working fine." -- posted by jamy

"I un-installed McAfee and so far so good. I also explicitly told the computer I had 8 cores in MSCONFIG." -- posted by neil XPS 17 l702x

"Uninstall McAfee and your laptop will get rid of the sound and laptop freezing issue." -- posted by Waqaas

"All I did was completely remove McAfee and install Microsoft Security Essentials in its place and problem gone." -- posted by wildmanyeah

"Please disable McAfee Netguard and check if you still have stuttering issue." -- posted by DELL-Anish V
 
To disable Net Guard:
1) Open McAfee Security Center
2) Click on "Web and Email Protection"
3) Click on "Firewall"
4) Click "Net Guard"
5) Uncheck the box beside "Turn on Net Guard

"Uninstalled McAfee this morning and that cured the problem. No more latency spikes. Reinstalled all my programs I had dissabled to pinpoint the problem and the problem came back. I started disabling my programs again and found out that my passport external hardrive software was causing it. Although the drive was not connected and the Western Digital backup software was turned of, it was still running in the background causing problems. I dissabled the program in msconfig and my PC has been running like a champ." -- posted by kurtro

"I recently realized that this issue completely vanished. The one big change I did to my computer was to uninstall McAfee." -- posted by rommyusa

"If you have McAfee security remove it, that worked for me." -- posted by bobycat (L701x)

"...Malwarebytes has two checkboxes for protection, one is the 'filesystem protection' and the other one is the 'malicious website blocking'. If I disable the second one then the [DPC Latency] spikes are gone." -- posted by littlerocker

"... 2 days ago Dell installed an update for dell support assist and dell support agent. When I removed these programs from the Control panel the problem went away." -- posted by wildmanyeah 2-12-15




XPS 15 (L501x & L502x) owners wrote:

L501x

"The one thing I still haven't done before then is installing the newest BIOS version! And that was the problem... no cracks and noises anymore." -- posted by oerpflkaefer [CAUTION: a failed attempt to update the BIOS can ruin the motherboard.]

"I solved this problem disabling all the desktop gadgets that were checking elements of hardware (nvidia temps, cpu freq). If I enable this gadget the audio cracks appear." -- posted by Yauja

"Uninstall Realtek Audio Manager program, do not re-install, sound is crystal clear!" -- posted by crumptious

L502x

"...The problem was that the laptop had two cores off... Click on Start->type msconfig->Click on Boot->Advanced Options->Check on Number of Processors->Now select the Processor that you want to activate->Click on Apply->OK.
You need to active 8 cores, if you only have the option of 4 and you can't select 8, just uncheck the option, restart and go back and now you can see 8 cores." --  posted by edgard_cz and confirmed by Groskoko

"I reinstalled McAfee without the firewall, no stuttering anymore." -- posted by leftisthominid

"On the Nvidia thread (http://forums.nvidia.com/index.php?showtopic=157614&st=510) a user named T1mur pointed out that if you add a certain line to the registry it greatly remedies the situation." -- posted by leftisthominid

"I've updated the Nvidia driver from the Nvidia page itself, rather than the Dell page. I've uninstalled McAfee COMPLETELY. I've installed Intel Rapid Storage Technology. Uninstalling McAfee ...seemed to be what cause the final blow. I haven't had the spikes for at least a month now" -- posted by xShubert
 
"I called Dell and they send me the new laptop. Again I noticed the problem and the only solution that worked was to completely uninstall McAfee." -- posted by NoArq

"After another fresh install, removing McAfee firewall, and applying all the latest drivers from hardware manufacturers it seems to have rectified the issue." -- posted by midnightfox88

"I've updated all my drivers from the manufactures websites, deleted McAfee and most of the Dell software and now the audio stutters have pretty much gone. " -- posted by IanEvs79

"I did clean install of windows and installed all the drivers, for my surprise audio stutters were not present. Later I installed McAfee and stutters appeared again. So McAfee is the problem, just uninstall it." -- posted by multiks2000

"All I had to do was simply remove McAfee and I installed Microsoft Security Essentials in its place and the sound problem is gone." -- posted by wildmanyeah

"Go to the notification bar (right of the taskbar) - right click the "Speaker" icon and click "Playback Devices" - select the speakers / audio out and click "Properties" at the bottom.   ... Under the "Enhancements" tab check "Disable all sound effects". I also completely uninstalled nVidia (3D engine and suite) and restarted.  I then reinstalled nVidia (using the latest 302 build) and restarted. No choppiness for me." -- posted by Shundi

"...since I have installed the suggested Intel Rapid Storage driver from the Intel home page about two months ago I am not experiencing audio stuttering anymore." -- posted by gavmav

"The cause of the problem was out of date drivers on the Dell website, the main culprit being an out of date Intel Rapid Storage driver which was producing lag between the hard drive on the Southbridge and the CPU." -- posted by mike1787

"...found a Firmware update for the SeaGate HDD that my laptop, and as many of yours certainly too, have...
SEAGATE ST9500423AS
Release Date: 6/22/2012
Version: A04 0005DEM1
Now I've just used uTorrent and listening music and had no problem at all." -- posted by Fencore

"The main cause, for me and for many others on both Dells and other manufacturers, is ACPI.sys. Under Device Manager, it is listed as "Microsoft ACPI-Compliant Control Method Battery." Disabling this removes the battery icon in the notification tray (which means that you will no longer be able to check on the status/percentage of your battery or be warned when your battery hits a "critical" level), but it also seems to drastically reduce the DPC Latency issues." -- posted by austinay  [CAUTION: doing this could affect battery charging.]

"I recently unistalled my McAfee AntiVirus. I haven't had any problems with the stutter noise since." -- posted by atabernacki

"The last thing I noticed was my Dell Support Center.  It was running occasionally in the background using up my CPU for just a second slowing everything else down. First I tried to turn off the auto monitoring features but it was still running. I uninstalled it, and two days now, no stuttering!"  -- posted by dumyfou

"I went to Intel's support site for "Intel Rapid Share" and downloaded the newest driver. I installed it, restarted the XPS and voila - NO MORE STUTTERING AT ALL!" -- posted by egis_core_i7

"I removed some of the HDD control options in Intel Rapid Storage and the problem seems solved!" -- posted by Strie

"I uninstalled and reinstalled McAfee Security Centre without the Firewall. And boom. Problem solved." -- posted by LucasKoehn

"I've Dell XPS L502x and had same problem. You've to turn off McAfee Net Guard. This solution work with me." -- posted by mizomizo

"Intel Rapid Storage Technology driver update does solve the problem. It made quite some difference in my case at least. I still have full featured mcafee installed..." --posted by kromastorm






XPS 15z (L511z)  -- Atheros Ethernet driver

"This specific audio issue is regarding the Intel Centrino 6230 N Wireless Card in the XPS 15z. When a wireless connection is active and network traffic is generated, audio glitches will occur on the XPS 15z .... It was eventually discovered that the Atheros Ethernet Adapter could be attributed to the problem ....   Since this point, it has been a community recommendation to install the Qualcomm Atheros driver rather than using the outdated Dell OEM driver." -- posted by James2k

To learn more about this issue and how to fix it, go to James2k's thread and read his first post:
XPS 15z Audio Crackling/Stuttering with network traffic over wireless (Latency Issue)



XPS 15z (L511z) -- other owners wrote:

"1) Go to your Taskbar and right click on the sound icon --> select playback devices.
2) click on Speakers --> click properties
3) now you will see 4 tabs at the top of the new window (general, levels,enhancements, advanced). Click on Enhancements.
4) now tick/enable the box "Disable all sound effects". -- posted by Patronza

"The only way I could fix this issue was to rebuild my laptop from scratch using a Windows 7 disk, not the recovery partition. I just installed the drivers from the Dell website but none of the other unnecessary software that comes preinstalled on the machine when you buy it." -- posted by swhite78

"If I run the laptop on batteries I don't have the problem!!" -- posted by aqal

"Also, try turning off "Enable Dell Extended Battery Life" in the Battery Meter window." -- posted by cmespinoza

"McAfee was causing the latency /audio glitch error for me. Dell tech support transferred me to Dell McAfee support and they re-installed McAfee with all the current updates and that finally resolved the problem." --posted by Wolfeman07

"I notice under the Advanced tab of the Realtek HD Audio Manager that there is a power management setting which turns off system audio devices when there are no sound events ... it seems my problem is gone and I now have great sound again" -- posted by aras1


> Right click on the speaker icon in the lower right corner and choose Volume Control Options.
> Click on the arrowhead in the bottom right hand corner to show hidden icons and double click on the Realtek HD Audio Manager icon.

>  Under the Advanced tab of the Realtek HD Audio Manager that there is a power management setting. Turn off or disable that feature

 

XPS 14 (L401x) owner wrote:

"I played an mp3 music on vlc then I disabled & enabled the wireless card by (Fn + wifi) combination in the keyboard...many times...  Result is: freeze screen then blue screen (I did it 4 times again and again), then the crackling sound is gone." -- posted by Driss el Mernissi

Studio XPS 1645 owner wrote:

"I replaced the Intel Rapid Storage Technology (7-21-10) with the Matrix Storage Manager (9-23-09). That, plus a Turbo boost monitor seems to have done the job." -- posted by Fix this

"Right click on the ‘Speaker/Headphones' tab (located in your tray)
Select Sound. Click on the Playback tab. Right click on Speaker/Headphones.
Properties>Advanced>Default format. Change format to 24bit 192000hz" -- posted by sunny1985 on notebookreview.com


Studio 1745 owner wrote:

"I just rolled it back [Intel Matrix Storage Manager] as stated here and it worked, thank God! Go to Device Manager, find the Intel(R) ICH9M-E/M SATA AHCI Controller, right click, select Properties, driver tab, roll back driver. Roll back to an earlier version of the Intel Matrix Storage Manager, 8.9.0.1023." -- posted by Lindy52

Vostro 3450 & 3700 owners wrote:

"I seemed to have maybe fixed or at least greatly improved the problem by deleting and uninstalling the Realtek High Definition Audio software and driver on my laptop and allowing my computer to install its generic Microsoft High Definition Audio instead, and I also read on a forum that if you put your power savings option to high performance, the sound card uses more power obviously and thus improves sound quality." -- posted by S.P. and confirmed by 2 others

****************************************************************************

****************************************************************************

Section 2

Models with Vista Pre-Installed

 

 

> Wireless. The most common problem in Vista  is choppy/skipping audio when the wireless is turned on. This is easy to diagnose just by turning off the wireless. Press Fn+F2 on the keyboard, or turn off the wireless switch if your model has one. If the wireless is causing your audio problems then you will notice at least a partial improvement when the wireless is off. Sometimes switching to a different brand of wireless card can fix this.

(Forum member kakendle was the first to note a connection between the glitching and wireless on 2-26-07.)

 

> Disabling the 802.11a band. Some wireless card models still feature the "a" band. If turning off the wireless (Fn+F2) lessens the choppy/skipping on your computer then disabling the "a" band is often a permanent fix if your card has that band. I don't have a list of which models have the "a" band and which don't. The Dell Wireless WLAN 1510 Half MiniCard (4322) N card has it.

 Go to Control Panel > Device Manager > expand Network Adapters > right click Dell Wireless (your model) > right click Properties > Advanced Tab > click "Disable Bands". In the drop-down list on the right labeled "Value" choose "Disable 802.11a". Click "OK".

 On some models you select the "b/g" bands instead of disabling the "a" band. On some models updating to the latest driver fixes this problem.

 

> Update Drivers. Most of the problems seemed to be caused by a poorly written driver causing excessive DPC latecy. The worst offenders are wireless and  video drivers. If your laptop came with Vista pre-installed then there are no new driver updates coming out anymore, but at least be sure to have the latest ones that are available.Some drivers are available from the vendors websites but for most of them you need to go to the Dell Drivers & Downloads Selection page and either select your Service Tag number in the left field, or in the right column select "Choose from a list of all Dell products", then click "Continue" and follow the links to your model and operating system.

 

> Vista Anti-Lag. This little utility program helps eliminate the wireless problem, but if the solutions above work then you don't need it. Forum member aleywwu explained it this way: "From what I understand, it somehow prevents your wireless card from looking for a new network every 3 seconds by 'optimizing' your card.  It's temporary, and you have to re-run it every time you restart your computer, but it has completely, albeit temporarily, solved my problem."  You can google for a download or use the link below to go to one site that has a download available.

http://www.mapmodnews.com/article.php/Vista-Anti-Lag-VAL-1.1.1-Wireless-Spikes

> XP Anti-Lag. The XP equivalent to Vista Anti-Lag is to disable the Wireless Zero Configuration Service. Go to Start/Run and type "services.msc" (without quotes )then hit the 'Enter' key (or click 'ok'). The Services window will appear and you can disable the service. (Tip posted by AlienKay.)


> Power: reduced power can caused poor audio performance, so run the laptop on ac (mains) power while attempting fixes, not batteries.

> Disable All Power Management schemes. There can be multiple schemes on a laptop because they are intended to extend battery life. They can exist for the operating system, for the graphics card, for the audio, etc.

To disable Sigmatel power management , go to Start>Control Panel>Sigmatel Audio>Advanced and uncheck "enable  power management".

To disable IDT power management , go to Start>Control Panel>IDT Audio Control Panel>Advanced  power setting, etc.

To disable Realtek power management, go to the power management settings on the Advanced tab of the Realtek HD Audio Manager.

On some models you can turn off "Enable Dell Extended Battery Life" in the Battery Meter window. (Tip posted by cmespinoza.)

> Power Settings on Inspiron 1501 and other models with AMD Turon processor:  change power plan to "Power Saver" or "High Performance" rather than "Balanced". You can do the power plan change at Start>Control panel > Power option. (Tip posted by Japan 2ch on 4-10-07.)

> Powernow in BIOS of Inspiron 1501: "Disabling this took care of my video skip/noise popping problem". (Tip posted by gmckeehan on 11-21-07.)

> nVidia Powermizer Setting on Latitude D830 & E6400, Precision M4300 and other models: should have the Powermizer turned off. "The setting is configurable via the NVidia Control Panel. You should be able to get to that via the appropriate icon on your Taskbar, via an option on the menu that appears when you right click on your desktop, or through your advanced display settings. The only option in the Mobile group is "Change Powermizer settings" and I disabled it there. I also adjusted my 3D settings for Performance (as opposed to Quality) in the 3D settings group, as that was a recurrent, associated suggestion in posts about Powermizer problems." (Tip posted by dml2912 on 9-05-08.)

> Latitude E6400 & 6500 w/Vista, IDT power management:  A lot of owners confirmed this as the problem on these models. It should be turned off.

 

> Inspiron 1501 or Vostro 1000 computers with a Vista ATI Video Catalyst driver, go to this thread for a solution posted by forum member znalim.

> Studio Models with Fingerprint Reader can make clicking noises. Try updating to the latest driver. (Tip posted by Dell_ Bill B on 01-19-09.)

> Inspiron 600m audio distortion and low volume: power off and remove the battery and put it back in. (Tip posted by bigtom79 on 12-30-05.)

> Latitude E5420, E5510, E5520 with Fingerprint Reader: "I have just disabled Biometric Devices AuthenTec Inc. AES2810 ...and the drop-outs disappeared!" (Tip posted by Hoffmannos on 5-08-11 and confirmed by several other posters.)

Disable the Biometric Device in Device Manager OR go to the AuthenTec site and install the WBF driver. (Tip posted by Joe in LA.)
http://support.authentec.com/Downloads/DownloadManager.aspx?EntryId=75


> Latitude E6500 w/Dell Connection Manager: "I realized last night that the Dell Connection Manager redundantly and annoyingly has its own power saving features. My adapter started working correctly when I disabled these features which include a feature that specifically slows down network speed to save power! (Tip posted by allon.)
1. Open Dell ControlPoint
2. Click on Power Manager
3. Click on Manage Power Setting
4. Click on Advanced Setting
4. Uncheck the two boxes

> Latitude E6400, E6410 & 6500 w/Vista and Intel Matrix Storage Manager: there were many posts about this. The consensus was to try a different version, either an older or a newer one. Both approaches worked. A similar problem exists now in Windows 7 with the Intel Rapid Storage Technology that replaced the Matrix Storage Matrix.

> Latitude E6400 & 6500 ATA mode: "I go into bios and set HD controller to "ATA mode" (other two modes still causes it), and then reinstall clean Vista OS, plus all normal drivers (minus intel matrix stuff) and now I have no pops anymore."  (Tip posted by melovescotch on 12-16-08.)

> Latitude 6500 w/Vista BIOS tweaks: forum member jayce1983 posted a link to Evrim Sen's blog (http://www.evrim-sen.com/html/dell-latitude-e6500-sound-prob.htm) with the following instructions: Restart your DELL, keep pressing F2 until Bios comes up. Make these changes:
1. System Configuration > Miscellaneous Devices > uncheck Enable eSATA Ports
2. Performance > Intel SpeedStep > uncheck Enable Intel SpeedStep
3. Virtualization Support > check Enable VT for Direct I/O

> Latitude E6500 graphics driver w/Vista Ultimate SP1: "The video chip is the nVidia Quadro NVS 160M.  When I roll back my video driver from the 7.15.11.7607 A01 to the standard VGA driver in Vista, the popping and skipping are no longer apparent in music.  Of course, I lose some of the functionality offered by the nVidia driver. "  (Tip posted by calvin0399 on 2-3-09.)

> Latitude E6520 with chirping in headphones: "The noise occurs at all times on my Windows partition (at all times meaning regardless of power configuration), and only when power is disconnected and running on battery when booted in Linux.... I had BIOS A04 installed ... I updated to A05 and the problem persisted, so I updated to A17 (A05 was required to make the jump to A17). Now my headphones make the sound once on startup, and once on shutdown, with no chirping in between."  (Tip posted by justbinfishin on 2-17-14.)


 Other tips that were posted:

> Anitivirus. On a 1525 with Vista, forum member Oxceraniod found that crackling on his computer was caused by the PC-cillin Anti-Virus that came with it. The solution was to exit from the program on the taskbar. Another poster thought his AVG antivirus contributed to the problem.  Forum member mgh0815 with a Studio 1555 wrote that removing the pre-installed CA Associates antivirus cured a buzzing noise and solved a problem with awakening from sleep mode.

> Uninstall or Update the Dell Quickset Utility - you may wish to try uninstalling it as a test and reboot, and if that helps then update to the latest version. (Tip posted by Groove75 on 3-30-07.)

> Inspiron B130/1300  the A10 BIOS supposedly fixed intermittent pops or stutters while playing music.  [CAUTION: a failed attempt to update the BIOS can ruin the motherboard.]

> New BIOS for XPS M1330, Vostro 1400, XPS M1730 (but reportedly does not help M1720 or M1710) install the newest version of BIOS and to cure crackling noise. (Tip posted by kingink on 2-7-08.)  [CAUTION: a failed attempt to update the BIOS can ruin the motherboard.]

> Set BIOS sound level to bypass: "I went into the BIOS and made sure that the HDD sound level was set to 'Bypass'. Usually, there are three options in the Dell BIOS's: Bypass, Quiet, and Performance. Even if your drive is set to 'Bypass', set it to 'Quiet', reboot into windows, and then set it back to 'Bypass'." (
Tip posted by Geirskogul.)

> Registry edit for M1330 and Inspiron 1720 with the nVidia 8400M GS video adapter. Open the Registry editor and navigate to

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Video\{**unique to you for nvidia**}\0000\

find PerfLevelSrc and change it from 0x3333 to 0x3332.  (Tip posted by stopgap on 12-21-08.)


> Configure
XPS M1710 for line-in. Plug a mic or headphones into the mic/line-in port on the laptop and when the pop-up box appears asking you how you would like to configure the port, choose Line-In. Doing so might resolve a problem with clicking, hissing, crackling and humming. (Tip posted by encrypter on 8-24-07.)

> XPS M1730 w/Vista tweaks:  Go to Start>Run and type msconfig and click OK. Then under "Startup" tab disable IDT Audio. Under the "Services" tab disable Andrea ST Filters Service and Sigmatel Audio Service. (Tip posted by noetzelmann.)

> XPS M1730 w/Vista: "Locate these two programs in the windows control panel/software and un-install them: Advanced Audio FX & Advanced Video FX." (Tip posted by noetzelmann.)

> Lower Volume on an Inspiron 1520. Maximum volume on this model can cause skipping or freezing. Lower the volume level to below 80% of max and compensate by raising volume of external speakers. (Tip posted by Eng.A7md  on 10-28-08.)

> Bad Power Adapter on Inspiron 1720. "I decided to unplug the laptop from the wall, and suddenly the skipping went away! Plugged it back in, and the skipping returned. Tried a different power supply, and the skipping is also seemingly gone. So it seems that the power adapter, at least in this case, was the problem." (Tip posted by TailsFurse).

> Aero Theme. Deactivating this theme might result in less noise. (Tip posted by FrancoisH on 2-2-08.)
Similarly, StereoHeathen got an improvement by ending the Desktop Window Manager (dwm.exe) which eliminated Aero.

> Disable Enhancements: Go to the Sound properties and under the "Enhancements" tab check "Disable all sound effects".

> Install the native Vista or 7 audio driver.  This is a basic driver that will lack some of the features of the regular (vendor's) driver, but it is a different driver and can improve or degrade the audio quality, or make no change. If you try this driver and still have audio glitching then you can rule the vendor's driver as the cause of the glitching. There are several ways to install the native driver:

> Go to Device Manager and uninstall the vendor's audio driver (Sigmatel, IDT, Realtek, or Conexant) driver and select the option to delete the files. When done, reboot.

> or Go to Start>Control Panel>Uninstall a Program. Find the vendor's audio driver then right click on it and uninstall it. When you reboot the computer Windows will install its native audio driver. Check that it is installed by going to the Sounds properties. If it says "High Definition Audio Device" on any of the tabs then it is the native driver. If it says "Vendor's Name High Definition Audio" then it is still an the vendor's driver, so repeat the procedure. (Windows will keep installing the vendor's drivers until all that have been downloaded are removed.)

> or  Browse to c:\dell\drivers\
Expand all folders and sub-folders there. Delete all folders that have a sub-folder named "WDM". Those will be the audio driver folders and it is safe to delete them. If they are not deleted Windows will re-use them to build the audio driver.

> or follow these 10 steps:

1. Open the Device Manager (type devmgmt.msc in the search box and hit Enter).
2. Expand the "Sound, video & game controllers" and right click on the vendor's audio driver which will be one of these:

  • Realtek High Definition Audio
  • IDT High Definition Audio Codec
  • Conexant High Definition Audio
  • Conexant SmartAudio HD
  • Sigmatel High Definition Audio Codec

3. Select to "Update Driver Software".
4. Click on "Browse my computer for driver software".
5. Click "Let me pick from a list of drivers on my computer".
6. Put a check in the box "Show compatible hardware" if not already checked.
7. In the list of devices, click "High Definition Audio" (the native driver).
8. Click "Next".
9. On the Update Driver Warning box, click "Yes" (install the driver).
10. Restart the laptop if prompted. If not prompted, then no need to restart.
[To get back to the vendor's driver, do it again but reverse the names in steps 1 and 6.]

 

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Section 3

Older Laptops That Started Having Audio Noise Over Time

 

 > Check for Ultra DMA mode on the IDE drives. [Note: this is for older laptops. Newer ones have SATA drives.] For several reasons the IDE hard drive or cd/dvd drive can stop operating in DMA mode and start using PIO mode. In PIO mode there can be crackling, popping and stuttering, and possibly generally sluggish performance. To check:

1. Go into the 'Device Manager' (in XP the path is: Start>Control Panel>System>Hardware>Device Manager).
2. Click the + sign next to 'IDE ATA/ATAPI controllers'.
3. Right click on 'Primary IDE Channel'.
4. Select 'Properties'.
5. Select the 'Advanced Settings' tab.
6. Check that the 'Current Transfer Mode' says Ultra DMA. If it says PIO then use the 'Transfer Mode' dropdown box to select for 'DMA if available'. If you can't make the change in the dropdown box then it must be done in the Registry. See the "Note" below.
7. Click 'Ok' to save your changes, or 'Cancel' to exit the Properties if you made no changes.
8. Next check the optical drive (CD/DVD). Right click on the 'Secondary IDE Channel' and repeat steps 4 through 7.

Note: If you get to step 6 and find you cannot make changes in the dropdown box, go to http://winhlp.com/node/10

They have a little script program to reset to DMA mode. Click on the link in their 1st step. (Note: for best results use Internet Explorer when executing the vbs script in Step 1). Read the instructions in their steps 2-5 and then run their program. It makes edits to your Windows Registry to try to reset the drive(s) back to using DMA mode. If you want to know exactly what the program does, scroll down to "Re-enable DMA using the Registry Editor" for the full explanation.

The rest of their article describes the problem in great detail and discusses possible causes and solutions for it. You don't need to read the entire article unless running their program doesn't get your drives back into DMA mode.

(Forum member bacillus first posted this tip years ago in a basic form. Anne in Pennsylvannia found the link to http://winhlp.com/node/10.)



> Dell's PC Restore and Factory Image Restore. If your computer did not have any of the problems mentioned in this thread when it was brand new, then something has changed to cause the problem. In that case it might be easier for some people to return their computer to the exact condition it was in when new, instead of trying all of the possible fixes above. For others this should be regarded as only a last resort because it will wipe out any data and applications you have added and stored on the hard drive. In either case this will cure the problem -- but only on those computers that did not originally have the noise. If your computer did originally have the noise then it will still have it after you perform the restoration.

Dell's PC Restore for XP is an image of your original operating system in a hidden partition on the hard drive. It's like a normal reformat in that you have to save all of your data to removeable media, but it is different because it includes all of the original drivers, applications and configuration settings of the computer when it was new. Whatever was working when you got the computer will work after PC Restore, except for any hardware problems that have developed over time.

To use PC Restore you restart and press Ctrl + F11 during the restart process and it should take you to the "PC Restore" menu. Anything that doesn't work afterwards either wasn't working when the computer was shipped or is the result of hardware malfunction. For that reason PC Restore can serve as an excellent diagnostic tool for distinguishing between hardware and software problems.

On computers that were ordered with Vista, 7 or 8 pre-installed, Factory Image Restore does the same thing as PC Restore. To use it:

1. Restart the computer.
2. As the computer restarts, press F8 until the Advanced Boot Options menu appears.
3. Press <Down Arrow> to select "Repair Your Computer" and then press <Enter>.
4. Specify the language and then click Next.
5. Log in as a user who has administrative credentials, and then click OK.
6. Click Dell Factory Image Restore.
7. In the Dell Factory Image Restore window, click Next.
8. Select the Yes, reformat hard drive and restore system software to factory condition checkbox.
9. Click Next. The computer is restored to the default factory configuration.
10. When the restore operation is completed, click Finish to restart the computer.

Note: If your hard drive has been replaced or if you have ever wiped your original hard drive clean of all partitions, then you will no longer have the option to restore to factory condition.

 

 > Updating the firmware for a TS-L462C Cd rom/burner to version DE07 chops up the audio when not playing a cd, because that firmware revision is defective. To diagnose, place a commercial music cd in the drive (not a homemade mp3 or data cd -- just use a store bought cd or a copy of one). If the problem lessens then read this thread for instructions. Note that using PC Restore or Factory Image Restore (above) will not fix bad firmware.

To see if you have a TS-L462C open Audio Properties (right click on the volume icon on the taskbar and click 'adjust audio properties', or go through the Control Panel/Sounds & Audio Devices Properties). Select the Hardware tab. Look for DVD/CDROM in the device column. The name of the drive should be there.

To see which firmware revision you have,

 In Windows Vista go to Start then right click on My Computer and select the Manage option.
Expand Storage, then double-click Disk Management.
Right click on the CD-ROM/R/RW and choose Properties>Details.
Select Hardware Ids from the Property drop-down menu.
Your firmware version is located to the right of the of your drive name, usually combination of numbers and letters.

In Windows XP go to Start then right click on My Computer and select the Manage option
Expand Storage, then expand Removable Storage and then expand Libraries.
Right click on your optical drive name and choose Properties>Device Information. The Revision is your firmware #.

**************************************************

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Section 4

Windows Media Player Skipping

 If you have an old version of Windows Media Player

> Disable Enhancements. If you experience skipping near the end of a song while using Windows Media Player in Vista, check the box that is labeled "Disable all enhancements". Go to the Sound properties and under the "Enhancements" tab check "Disable all sound effects". Just shutting off the enhancements individually won't work. The obvious drawback is that you lose the enhancements. (Tip posted by smittyofdhs on 2-20-07)

 > Disable Visualizations. You might get some improvement by disabling all visualizations under the Now Playing tab of Windows Media Player. (Tip posted by hovaslash on 2-28-07.)

> Crossfading and Auto Volume Leveling. Along the same lines, you might get some improvement by disabling Crossfading and Auto Volume Leveling. (Tip posted by wewake17 on 4-12-07.)

> Lightfx Plugins. Similarly, Dell tech support suggested removing the lightfx plugins completely. (Reported by forum member fhwfhi on 2-13-08.)


**************************************************

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Section 5

Buzzing noise starting around 2-11-15:

 

The symptoms are a buzzing noise that occurs every 60 seconds while listening to audio or video, perhaps also increased fan noise and stuttering. The main solution is to remove Dell SupportAssist and Dell SupportAgent. However that does not work for everyone. Here are all of the solutions that have been offered to deal with 2-11-15 noise issue:

=========================================================================

Go into Control Panel>Programs & Features and look for Dell SupportAssist and Dell Support Agent and remove both. -- wildmanyeah was the first to post this solution


"It seems that the real problem is with Dell Data Vault and Dell Data Vault Wizard. To solve this is necessary to shut down them in the Task Manager and then set up so that the service does not start again when you Windows start up." -- vinilara


"Seems like disabling the Dell Data Vault ...helped for me too. I could not stop it in the Task Manager but turned off on the start up and that was enough." -- wmc326

"The cpu usage of delldatavault.exe spikes when the "bzzzt" happens and killing the process fixed the problem with no obvious side affects. The DellDataVault service collects performance data, so I didn't want to uninstall or delete it. I just kill the process whenever I want to listen to audio". -- dgm741

[Type task manager into the Windows search box. Click on the "Processes" tab. Select the Dell DataVault process and click the "End Process" button.]


"1) UNINSTALL Dell Support Assist and Agent from your programs. 2) Go to msconfig [type msconfig into the Windows search box] and go to Services (you cannot remove them from the task manager and they are not in the startup programs)  - disable both Dell Data Vault programs from there." -- jld88


"Create a System Restore Point....Full export [backup] of the Registry ...  Open Task Manager and click on processes tab.... Right-click on DellSystemDetect and select Open File Location... Delete the entire folder where that file lives.... Click Start button and search for "regedit" - open it up....Search for (Ctrl - F) dellsystemdetect (not case sensitive), and remove every instance of it, including Keys, Values & Data.... Do a cold reboot." -- IvoryStrat


"Uninstalling the Dell Support programs as you did should have automatically removed two system devices, Dell Diag Control Device (which is the culprit) and Dell System Analyzer Control Device. Go to the Device Manager (from the Control Panel) and look for these under System devices. If they are still there, disable them...." -- RandyGibbons

 

"When I followed Randy's post about going into Device Manager and looking under System Devices for remaining entries for Dell Assist, I found that BOTH of the items Randy pointed out were still in the list - although I had deleted the programs. I followed what Randy indicated - disabling the two items - and have had no problems. .... I had to also uninstall Dell Data Safe ... It is somewhat hard to delete Data Safe ... You need to go to the services.msc from the start menu [type services.msc into the Windows search box] and  then right click on the Data Safe running entries - to stop them and then to make sure they do not launch automatically. Then you can delete Data Safe using Windows Explorer in the Program Files directory." -- StvLwyer


" ... as some people said uninstalling this [Dell SupportAssist] did not fix the audio/video problem. What I did not realize was that delldatavault.exe runs as a service in the background....Completely disabling the service altogether, has finally relieved my migraine..".-- toolrox


"My fix ... was to go into the services panel and stop the ( DellDataVault service ) and ( DellDataVault Wiz service )....I did not have to remove any software." -- roestman

==========================================================================

Dell has created a "hotfix" for the problems related to the SupportAssist update of February 12, 2015. It might fix the problem for those who do not want to remove the utility. The following was posted by Dell Terry_B:

Go here http://www.dell.com/learn/us/en/555/services/support-assist
* Under the "End User" tab, click "SupportAssist for PCs and tablets"
* Download/save the file "aulauncher.exe" to your windows desktop


* Run the file
* Reboot when done
* Download/save the hotfix from this share:
   pages.suddenlink.net/downloaddell/SupportAssist-Hotfix-20150214.exe
* Double-click the exe file. You should get a message saying “Successfully applied the hotfix, please reboot your system for the changes to take effect” -- Dell_Terry B

=================================================================


Re: Choppy/Skipping Audio Workarounds by jimco

Please do not reply in this thread which is a FAQ.

If you have comments or questions please start a new thread or send me a private message. I will post additional tips & solutions when I get them.

Thanks, I appreciate it.


RE: Choppy/Skipping Audio by NukiI did all the things as I browse the net. Nothing is changes. My IDT Audio still buzzing and the volume decrease by it self. On 5.1 test sound, all speaker is good except center and sub. Usually in Temp folder, theres always FX Engine file. That file is gone. Maybe that's the main issue.


RE: Choppy/Skipping Audio by dlugor

XPS 17  L702X Owner

I had the same problem as Wildmanyeah(2/12/15). Removed dell support assist and dell support agent and the problem went away.


RE: Choppy/Skipping Audio by cedarchoper58

Unistalled Dell Support assis on L702x and fixed the problem of choppy audio. Thks


RE: Choppy/Skipping Audio by hedgyhog

Thanks! I can also confirm uninstalling support assist (and support assist agent to be sure) fixed the problem on dell inspiron 7559

Jim Coates -- 15 years on the Dell Laptop Audio boards -- since 2/6/04 

Philip_Yip
6 Indium

Latitude E6510 - Windows 8 64 bit

Dell Feature Enhancement Pack: http://downloads-us.dell.com/FOLDER00801548M/1/

Dell ST Microelectronics DE351DL Motion Sensor: http://ftp1.dell.com/folder00951951m/6/

Ricoh R5U24x (the WIndows 7 driver should work for this): http://ftp.dell.com/chipset/DRVR_WIN_R261504.EXE

Intel Rapid Storage Technology: http://downloads-us.dell.com/FOLDER00886417M/5

Intel GMA HD, HD 2000/2500/3000/4000 http://downloads-us.dell.com/FOLDER00933796M/6

nVidia Quadro FX 880M, Quadro FX 1800M, NVS 3100M: http://downloads-us.dell.com/FOLDER00947291M/6 (if that fails try nVidea directly http://www.nvidia.co.uk/object/quadro-notebook-win8-win7-winvista-64bit-307.45-whql-driver-uk.html)

Static Inventory Collector: http://ftp.dell.com/FOLDER00874579M/1/InvColPC_7.0.38.1.exe

DSIA http://ftp.dell.com/FOLDER00874570M/1/DSIAPC_1.4.1.313.msi

IDT 92HDxxx HD: http://downloads-us.dell.com/FOLDER00788650M/5/

Dell Multi-Touch Touchpad: http://downloads-us.dell.com/FOLDER00716278M/4

Intel 825xx Gigabit Platform LAN Network Device: http://downloads-us.dell.com/FOLDER00919845M/6/

Intel 825xx Gigabit Platform LAN Network Device diagnostics: http://downloads-us.dell.com/FOLDER00920040M/5

Intel(R) WiFi Link 6250/6300 | Intel(R) WiDi Link: http://downloads-us.dell.com/FOLDER01032648M/1

Intel(R) WiFi Link 6250/6300 | Intel(R) WiDi Link apppication: http://downloads.dell.com/FOLDER01010554M/1

Dell Bluetooth 375 card use the Bluetooth 380 Driver here: http://ftp1.dell.com/folder00865420m/1/

ControlPoint System Manger: http://downloads-us.dell.com/FOLDER35332M/1/

Broadcom USH (run in compatability for Vista SP2): DELL_CONTROLPOINT-CONNECTION_A11_R207459.exe

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

XPS M1330 - Windows 7 64 bit

BIOS A15: http://ftp.dell.com/bios/M1330A15.EXE

Dell System Software:

x86 http://ftp.dell.com/utility/DELL_SYSTEM-SOFTWARE_A01_R260745.exe

x64 http://ftp.dell.com/utility/DELL_SYSTEM-SOFTWARE_A01_R260746.exe

Intel Chipset:

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=816&DwnldID=20775&ProductFamily=Softwa...

Card Reader:

Ricoh Card Reader R5C833 http://ftp.dell.com/chipset/R243820.exe

Video Intergrated [Variant A]:

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2301&DwnldID=18223&ProductFamily=Graph...

Video nVidea [Variant B]:

x86 http://www.nvidia.co.uk/object/notebook-win8-win7-winvista-314.07-whql-driver-uk.html

x64 http://www.nvidia.co.uk/object/notebook-win8-win7-winvista-64bit-314.07-whql-driver-uk.html

Audio:

x86 http://ftp.dell.com/audio/R171786.exe

x64 http://ftp.dell.com/audio/R186858.EXE

Input

Synaptics Touchpad

Intel Wireless 3945/4965 [Variant A]:

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2259&DwnldID=22116&ProductFamily=Wirel...

Dell Wireless [Variant B]:

http://ftp.dell.com/network/NIC_DRVR_WIN_R255720.EXE

Dell Quickset:

x86 http://ftp.dell.com/FOLDER94231M/1/R180762.exe

x64 http://ftp.dell.com/FOLDER94773M/1/R182249.exe

Bluetooth:

For Latitude Systems use R231570

For Inspiron systems use R226750

For other Dell Systems try either of the above. Note your system may not have a Bluetooth Card Installed.

Intel Driver Update Utility:

http://www.intel.com/p/en_US/support/detect

UPEK:

x86 http://ftp.dell.com/Security/UPEK_WINDOWS-BIOMETRIC--FRAM_A00_R308123.exe

x64 http://ftp.dell.com/Security/UPEK_WINDOWS-BIOMETRIC--FRAM_A00_R308124.exe

Dell Webcam Central:

http://ftp.dell.com/monitors/Dell_SX2210-Monitor_Webcam%20SW%20RC1.1_%20R230103.exe

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Latitude XT3 - Windows 8 64 bit

Dell ST Microelectronics DE351DL Motion Sensor http://ftp1.dell.com/folder00951951m/6/

NTrig Driver http://www.ntrig.com/Content.aspx?Page=Downloads_Drivers 

Bluetooth: http://ftp1.dell.com/folder00865420m/1/ 

Dell Control Point System manager R312259

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Latitude XT3 - Windows 8 32 bit

Dell ST Microelectronics DE351DL Motion Sensor http://ftp1.dell.com/folder00951951m/6/

Dell Wireless 365 Bluetooth Driver: http://ftp1.dell.com/folder00865420m/1/ 

NTrig Driver: http://www.ntrig.com/Content.aspx?Page=Downloads_Drivers 

Dell Control point System Manager R312260

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Latitude XT2 - Windows 8 32 bit

Dell Wireless 365 Bluetooth Driver: http://ftp1.dell.com/folder00865420m/1/ 

NTrig Driver: http://www.ntrig.com/Content.aspx?Page=Downloads_Drivers 

Dell Control point System Manager R312260

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Latitude XT2 - Windows 8 64 bit

NTrig Driver http://www.ntrig.com/Content.aspx?Page=Downloads_Drivers 

Bluetooth: http://ftp1.dell.com/folder00865420m/1/ 

Dell Control Point System manager R312259

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Inspiron N5110 - Windows XP

Moderator
Moderator

Bluetooth Discovery Enabled after driver setup | DW375 & 380 Bluetooth Modules

We have had some customers report that after installing the DW375 & 380 Bluetooth Module drivers, the Bluetooth discovery is automatically enabled. This is something that will be addressed in a future driver update, but we do currently have potential workarounds for the DW375 issue to combat this.

For the DW375 module, the problem is with A04 revision of the driver and for the DW380 module, both A00 and A01 revisions of the driver are affected. This issue primarily affects Windows operating systems and both 32-bit and 64-bit operating systems are affected.

Possible workaround for the DW375 module issue:

Use the Windows native Bluetooth driver firstly and then perform a clean driver uninstall: to do this, go to the Device Manager (Control Panel > System > Device Manager - in the case of Windows XP, search in the Hardware tab and then Device Manager) and then search for any Bluetooth devices listed. Once you have found any entries labelled with Bluetooth, right-click on them and select Uninstall and follow all on-screen instructions.

After this, go to the Drivers and Download section of our support site (http://support.dell.com), select your system type and operating system type and then download the A02 version of the driver (file name: NIC_DRVR_WIN_R254689.exe). Once this has downloaded, run the file and follow all on-screen instructions to install this Bluetooth driver revision.

Next, download the A04 revision from the support site (file name: NIC_DRVR_WIN_R285455.exe) and then install this revision.

If the above does not resolve the problem, editing two Registry entries may help with this issue. However, please read the disclaimer below and if you are in any doubt about editing the registry, please do not follow the steps below.

CAUTION: The following procedure contains information about editing the Windows registry. Dell does not guarantee success or support these actions. Any use of the information provided herein, is performed at your own risk. You should make a backup copy of the registry files prior to executing any of the following steps. Incorrect use of the registry editor and editing the registry files can cause serious problems that may require a complete reinstall of your operating system. Dell assumes no responsibility, expressed or implied, regarding the consequences of any action taken as a result of the information provided herein:

Go to the Windows Start Menu and for Windows Vista and Windows 7, type in regedit into the search box then click on the regedit icon. For Windows XP, click Run and then type in regedit.

First, back up your registry in case of any problems. To do this, in regedit, click on Computer and then on the File menu and then Export. Export your Registry file to an easily accessible location and make a note of where you have stored this.

Using the Registry tree, navigate to the following entries:

[HKEY_CURRENT_USER\Software\Widcomm\BTConfig\Filters] then set "AllowOthersToDiscover" to 00000000 (to do this, right click on "AllowOthersToDiscover" and click Modify. In the dialog box, enter 00000000 in the Value data box then click OK.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\VID_413C&PID_8187\70F1A15170CA\Device Parameters] then set "Write Scan Enable" to 00000002.

Both of these entries are should have type REG_DWORD.

////////////////////

Dell will release new driver versions for both cards which contain a fix for this problem. DW375 A05 will be available shortly whereas DW380 A02 release is planned for Jan 2013.

John C
Dell | Social Outreach Services


Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

Philip_Yip
6 Indium

Inspiron 7520 - Windows 7 64 bit

BIOS

A07 http://downloads-us.dell.com/FOLDER00953474M/1/

System Utilities

Intel Rapid Start Technology http://downloads-us.dell.com/FOLDER00437386M/4

Chipset

Intel Panther Point HM77 Chipset http://downloads-us.dell.com/FOLDER00574656M/2

Intel Management Engine Interface http://downloads-us.dell.com/FOLDER00574752M/2

Intel USB3.0 | Intel USB 3.0 eXtensible Host Controller Driver http://downloads-us.dell.com/FOLDER00574779M/2

Realtek RTS5179 Card Reader http://downloads-us.dell.com/FOLDER00575070M/2

CPU

Intel Turbo boost monitor application | Turbo Boost Technology Monitor Software http://downloads-us.dell.com/FOLDER00550732M/2

SATA

Intel Rapid Storage Technology http://downloads-us.dell.com/FOLDER00574558M/2

Video

AMD Radeon HD 7730M http://downloads-us.dell.com/FOLDER00480243M/1

Input

Elantech TouchPad | Elantech Elantech TouchPad http://downloads.dell.com/FOLDER00575038M/4

Audio

Conexant Audio CX20672-21Z http://downloads-us.dell.com/FOLDER00582903M/2/

Network - Ethernet

Realtek RTL8105E-V | Realtek RTL8111E-VL http://downloads-us.dell.com/FOLDER00574873M/2/

Network - Wireless/Bluetooth

Intel Wireless Bluetooth LE http://downloads-us.dell.com/FOLDER00436707M/3

Intel Centrino Advanced-N 2230 http://downloads-us.dell.com/FOLDER00519785M/2

Dell Wireless 1703 http://downloads-us.dell.com/FOLDER00269378M/4

Dell Wireless 1704 http://downloads-us.dell.com/FOLDER00372968M/4

Dell Wireless 1901 http://downloads-us.dell.com/FOLDER00272021M/4

Intel Wimax Link 6150 http://downloads-us.dell.com/FOLDER00519785M/2

Intel PROSet/Wireless Bluetooth LE GUI http://downloads-us.dell.com/FOLDER00331202M/3

Intel (R) WiMax Link 6150, 6200, 6230, 6250, 6300 http://downloads-us.dell.com/FOLDER94503M/9

Intel (R) WiMAX Link 6150, 6200, 6250, 6230, 6300 http://downloads-us.dell.com/FOLDER94496M/3

Intel (R) WiMAX Link 6150, 6200, 6250, 6230, 6300  http://downloads-us.dell.com/FOLDER94453M/12

Intel (R) WiMAX Link 6150, 6200, 6250, 6230, 6300  http://downloads-us.dell.com/FOLDER95293M/10

Network - Application

Intel Wireless Display Connection Manager http://downloads-us.dell.com/FOLDER00373262M/4/

Application

Dell Quickset http://downloads-us.dell.com/FOLDER00268696M/4

Secure Systems Management (optional)

Zinio Digital Magazine Reader for PC http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-15r-se-7520?driverId=CR1...

 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

XPS L501x - Windows 8 64 bit

Mainly from the L502x

BIOS

A08 http://downloads.dell.com/bios/L501X_A08.exe

System Utilities

Dell ST Microelectronics DE351DL Motion Sensor http://ftp1.dell.com/folder00951951m/6/ 

Chipset

Intel Huron River (HM57) driver | Intel Huron River ( HM57) | Intel Cougar Point PCH (HM57) driver http://ftp1.dell.com/folder00950789m/14/ 

Intel Management Engine Interface | Intel Management Engine Interface Driver http://ftp1.dell.com/folder00950685m/15/

JMicron JMB389 Card Reader driver | J-Micron JMB389 driver | JMicron JMB389 Card Reader http://ftp1.dell.com/folder00951853m/5/ 

Video

Intel HD Graphics 3000 driver | Intel HD Graphics 3000 Intel Intel HD Graphic ( 2000 ) | Intel HD Graphics 3000;Intel Intel HD Graphic | Intel HD Graphics 3000 http://ftp1.dell.com/folder00950807m/13/

GeForce GT 435M | GeForce GT 420M | Stereoscopic 3D http://www.nvidia.co.uk/object/notebook-win8-win7-winvista-64bit-306.97-whql-driver-uk.html

Input

Synaptics Touchpad http://downloads-us.dell.com/FOLDER00800134M/2 (taken from Inspiron 5423)

Network

Intel PROSet/Wireless BT Software | Intel PROSet/Wireless BT Software Intel 6230 (BT3.0+HS) | Intel 6230 (BT3.0+HS) | Intel Centrino Wireless (Bluetooth Adapter) | Intel PROSet/Wireless BT Software Intel Intel 6230 (BT3.0+HS) http://ftp1.dell.com/folder00952579m/14/

Intel Centrino Advanced-N 6230 | Intel Centrino Wireless-N 1030 | Intel Centrino Wireless-N 1000 Intel Centrino Wireless-N 1030 Intel Centrino Advanced-N 6230 | Intel Centrino Wireless-N 1030 Intel Centrino Advanced-N 6230 | Intel Centrino Advanced-N6230 http://ftp1.dell.com/folder00804876m/15/

Intel (R) WiMax Link 6150 http://ftp1.dell.com/folder00900640m/2/

Intel (R) WiMax Link 6150 http://ftp1.dell.com/folder00900615m/2/ 

Intel (R) WiMAX Link 6250  http://downloads-us.dell.com/FOLDER00964556M/2

Intel (R) WiMAX Link 6250 http://downloads-us.dell.com/FOLDER00787690M/2

Bluetooth

Broadcom Bluetooth Update: http://www.broadcom.com/support/bluetooth/update.php

Audio

Realtek ALC665 HD Audio http://ftp1.dell.com/folder00952236m/13/ (ALC269 Audio Driver, probably will cover both) or can get direct http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownType...

Applications

Dell Quickset http://ftp1.dell.com/folder00955635m/11/ 

Intel WiDi http://ftp1.dell.com/folder00796306m/20/

 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Vostro 3380 - Windows 8 64 bit

BIOS

A10 http://downloads.dell.com/bios/3300_A10.EXE

System Utilities

Dell ST Microelectronics DE351DL Motion Sensor http://ftp1.dell.com/folder00951951m/6/

Storage

RTS5138 Card Reader http://downloads.dell.com/FOLDER00951846M/11

Video

Check nVidea directly: http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk

Input

Synaptics Touchpads use the Synaptics Touchpad here http://downloads-us.dell.com/FOLDER00800134M/2 

Wireless Card:

Intel (R) WiMAX Link 6250  http://downloads-us.dell.com/FOLDER00964556M/2

Intel (R) WiMAX Link 6250 http://downloads-us.dell.com/FOLDER00787690M/2 

Wireless Card - WLAN 1501

Use the Windows 7 Driver http://downloads.dell.com/network/DELL_MULTI-DEVICE_A00_R253450.exe

Wireless Card - WLAN 1520

Use the Windows 7 Driver http://downloads.dell.com/network/DELL_MULTI-DEVICE_A00_R253447.exe

Bluetooth

Dell Bluetooth 355, 360, 365, 370, 375 and 380. Use the Bluetooth 380 Driver here: http://ftp1.dell.com/folder00865420m/1/

Fingerprint Sensor

See update here 

Notes: Original Thread here

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Studio 1558 - Windows 7 64 bit

BIOS

A12 http://ftp.dell.com/bios/R301434.exe

System Utilities

Dell System Software R260746 

Chipset

Intel Chipset R228043

Ricoh Card Reader R5C833/R5U230 R227769

Communications

Conexant Modem Application CONEXANT_D400-USB-MODEM_J5F69_A01_SETUP_ZPE 

Conexant Modem Utility CONEXANT_D400-USB-MODEM_DPP14_A00_SETUP_ZPE 

Video

Intel GM45 Video R264627

ATI Radeon HD 4570 R227577 

Network

Broadcom Ethernet R227595

Dell Wireless 1397/1510 http://downloads.dell.com/network/R246753.exe

Dell Wireless WLAN 1520 http://ftp.dell.com/FOLDER98645M/2/R252542.exe

Intel WiFi Link 5100/5300 http://ftp.dell.com/network/R246753.exe

Bluetooth

Dell Bluetooth 370 R226750

Input

Synaptics Touchpad http://www.synaptics.com/resources/drivers

Audio

Audio R261324

Applications

Dell Quickset R272666 

Dell Webcam Centre R230103

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Studio 1555 - Windows 8 64 bit

Not complete and not tested, taken from other systems. Post in comments if working or not. (Identical to Studio 1558).

BIOS

A13 http://ftp.dell.com/bios/R301502.exe

System Utilities

Dell ST Microelectronics DE351DL Motion Sensor http://ftp1.dell.com/folder00951951m/6/

Chipset

Intel Chipset http://ftp.dell.com/FOLDER00950789M/14/Chipset_Intel_W8_A00_Setup-0D9RJ_ZPE.exe

Intel Management Interface http://ftp.dell.com/FOLDER00950685M/15/Chipset_Intel_W7_A01_Setup-46R6G_ZPE.exe

SATA

Intel Rapid Storage Technology

CPU

Intel Turbo Boost Monitor Software

Card Reader

Ricoh Card Reader R5C833 | CardReader R5U230 - First Link - Add to Basket (this service is for free).

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=6ba9aeb6-5533-4ba8-bf6c-4...

Second Link - View basket and download:

http://catalog.update.microsoft.com/v7/site/ViewBasket.aspx

Right click the device in your device manager and select update driver.

The Windows 7 Ricoh Card Reader R5C833 | CardReader R5U230 Driver R243820 is older.

Video

Intel HD Graphics http://ftp.dell.com/FOLDER00950807M/13/Video_Intel_W84_A00_Setup-V74D3_ZPE.exe

ATI 4570 http://www2.ati.com/drivers/mobile/12-10_mobility_vista_win7_win8_64_dd_ccc_whql_net4.exe

Or http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx

Input

Synaptics Touchpad http://www.synaptics.com/resources/drivers

http://downloads-us.dell.com/FOLDER00800134M/2

Audio

IDT http://ftp.dell.com/FOLDER00746485M/3/Audio_IDT_W8_A00_Setup-J6WK9_ZPE.exe

Network Ethernet

http://ftp.dell.com/FOLDER00730453M/19/LOM_Realtek_W8_X00_A00_Setup-NRF40_ZPE.exeor

or

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTy...

Network Wireless

Dell Wireless 1501: http://ftp.dell.com/FOLDER00878369M/13/DW1501_W8_X00_A00_Setup-NF03J_ZPE.exe

Intel Wireless http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3408&DwnldID=21999&ProductFamily=Wirel...

Network Bluetooth

Dell Bluetooth 365: http://downloads.dell.com/FOLDER01052616M/1/Network_Application_C71DK_WN_12.0_A02.EXE

Application

Dell Quickset http://ftp.dell.com/FOLDER00955635M/11/APP_Quickset_W78_A05_Setup-GMFY2_ZPE.exe

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Alienware M17x - Windows 8 64 bit

GTX 260M http://www.nvidia.co.uk/object/notebook-win8-win7-winvista-64bit-306.97-whql-driver-uk.html

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Alienware M18x - Windows 8 64 bit

Dell ST Microelectronics DE351DL Motion Sensor http://ftp1.dell.com/folder00951951m/6/

AT91USBSerial
SiBeam Wireless HD (Gen 3)  http://downloads-us.dell.com/FOLDER00793865M/7 

Alienware OSD Application http://downloads.dell.com/FOLDER00977246M/2

 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Inspiron 8600 - Windows XP

BIOS

A14 http://ftp.dell.com/bios/I8600A14.exe 

Operating System Updates

Windows XP Standalone Service Pack 2

Windows XP Standalone Service Pack 3 

Internet Explorer 8

Windows Media Player 11 

Microsoft .NET Framework Version 2.0

Microsoft .NET Framework Version 3.0

Microsoft .NET Framework Version 3.5

Microsoft .NET Framework Version 4.0

Microsoft Security Essentials

Microsoft Security Essentials Latest Definition (32 bit)

System Utilities

Dell Notebook Software http://ftp.dell.com/utility/R96945.EXE

Chipset

Intel Chipset http://ftp.dell.com/chipset/R58370.EXE

Video

ATI Mobility Radeon 9600 Driver http://ftp.dell.com/video/R106669.EXE 

HTML http://ftp.dell.com/video/M10LA01D.EXE 

BIOS: http://ftp.dell.com/video/R74793.EXE

or

nVidia GeForce FX Go5200 http://ftp.dell.com/video/R105340.EXE 

HTML http://ftp.dell.com/video/R68231.EXE 

BIOS http://ftp.dell.com/video/R83592.EXE

or

nVidea GeForce Go5650 http://ftp.dell.com/video/R69136.EXE 

BIOS http://ftp.dell.com/video/R67003.EXE

Communications

Conexant Modem Driver http://ftp.dell.com/comm/R104084.EXE

Conexant Modem Application http://ftp.dell.com/comm/R79743.EXE

Conexant Modem Diagnostics Utility http://ftp.dell.com/comm/R78421.EXE

or

Broadcom Modem http://ftp.dell.com/comm/R58028.EXE

or

PCTel Modem http://ftp.dell.com/comm/R63030.EXE

Network - Ethernet

Broadcom 440x Driver http://ftp.dell.com/network/R86360.EXE 

Network - Wireless Card

Intel PRO 2200BG/2915BG http://ftp.dell.com/network/R155386.EXE 

HTML http://ftp.dell.com/network/R85950.EXE

or

Dell TrueMobile 1300/1400 WLAN http://ftp.dell.com/network/R143355.EXE

Network - Bluetooth

Trumobile 300 Bluetooth Internal Driver http://ftp.dell.com/network/R82522.EXE

Truemobile 300 Bluetooth Internal HTML http://ftp.dell.com/network/R64203.EXE

or

None (Bluetooth is usually optional)

Audio

Sigmatel http://ftp.dell.com/audio/R90698.EXE

Input

Alps Glidepoint http://ftp.dell.com/FOLDER00238830M/2/R89598_5K9CG_SETUP_ZPE.exe 

Application

Dell Quickset http://ftp.dell.com/app/R130907.EXE 

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Inspiron 1501 - Windows 7 64 bit

BIOS

2.6.3 (A16) http://downloads.dell.com/bios/Win1501263.EXE

Utility

R143626 Dell Notebook Software

Chipset

R240788 Ricoh Card Reader

Video

use the legacy Vista 64 bit driver here:

http://support.amd.com/us/gpudownload/windows/Legacy/Pages/integrated_vista64.aspx?type=2.7&product=...

Network

Dell Wireless 1390/1490 Card R174292

Input

Synaptics Touchpad

Audio

R171788 Sigmatel Audio

Application

R163853 Dell Quickset *

* Have been informed that this says unsupported system when installation is attempted. The follow revisions might work:

Dell Quickset 64 bit 8.2.13 http://ftp.dell.com/app/R161516.EXE

Dell Quickset 64 bit 8.0.11 http://ftp.us.dell.com/app/R151447.EXE

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Inspiron 1501 - Windows 7 32 bit

BIOS

2.6.3 (A16) http://downloads.dell.com/bios/Win1501263.EXE

Utility

R143625 Dell Notebook Software

Chipset

R240788 Ricoh Card Reader

Video

The Video Driver will be obtained from the Microsoft Update Catalogue (this requires use of Internet Explorer).

1. Select Add to Basket for the ATI Radeon Xpress 1150

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=db74f604-54a3-4646-9f73-7...

2. View Basket and Download (there is no payment despite adding to the basket)

http://catalog.update.microsoft.com/v7/site/ViewBasket.aspx - View Basket.

3. Install via Device Manager

Network

Dell Wireless 1390/1490 Card R174292

Input

Synaptics Touchpad

Audio

R171788 Sigmatel Audio

Application

R166699 Dell Quickset

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Inspiron 640m - Windows 7 32 bit

Philip_Yip
6 Indium

Inspiron 640m - Windows 7 64 bit

Please run the Windows 7 Upgrade advisor to get a 64 bit hardware report.

BIOS

A10 http://downloads.dell.com/bios/MX61_A10.EXE

Utility

R260746 Dell System Software

Chipset

Intel Update Utility

R240788 Ricoh Card Reader

Video

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2301&DwnldID=18228&ProductFamily=Graph...

Network

Dell Wireless 1390/1490 Card R174292

Intel Wireless Card 3945/4965 (Intel Update Utility will give the latest Driver)

Bluetooth

Dell Bluetooth R226750

Input

Synaptics Touchpad

Audio

R171789 Sigmatel Audio

Application

R163853 Dell Quickset

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Inspiron 9400 - Windows 7 64 bit

Please run the Windows 7 Upgrade advisor to get a 64 bit hardware report.

BIOS

A10 http://downloads.dell.com/bios/MP061A10.EXE

Utility

R260746 Dell System Software

Chipset

Intel Update Utility

R240788 Ricoh Card Reader

 

Video Integrated [Variant A]

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2301&DwnldID=18228&ProductFamily=Graph...

Video Dedicated [Variant B, C, D]

The dedicated Video Drivers will be obtained from the Microsoft Update Catalogue (this requires use of Internet Explorer).

1. Select the correct driver and Add to Basket:

For the ATI X1300 - Windows 7 64 bit:

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=f28785d2-d0ec-4b3e-b27c-0... - Add to Basket

For the ATI X1400 - Windows 7 64 bit:

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=82e1e91f-cfcf-42e2-86f8-e... - Add to Basket

For the NVIDEA Geforce Go 7300 - Windows 7 64 bit:

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=1cfcdd2f-c1f1-4b45-b3d2-0... - Add to Basket

2. View Basket and Download (there is no payment despite adding to the basket)

http://catalog.update.microsoft.com/v7/site/ViewBasket.aspx - View Basket.

3. Install via Device Manager.

Network

Dell Wireless 1390/1490 Card R174292

Intel Wireless Card 3945/4965 (Intel Update Utility will get the latest version)

Bluetooth

Dell Bluetooth R226750

Input

Synaptics Touchpad

Audio

R171789 Sigmatel Audio

Application

R163853 Dell Quickset

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Inspiron 6400 - Windows 7 64 bit

64 bit OS is not officially supported. Therefore please run the Windows 7 Upgrade advisor to get a 64 bit hardware report. Note not all Inspiron 6400s support the 64 bit version of Windows 7 depending on the CPU.

BIOS

A17 http://downloads.dell.com/bios/MM061A17.exe

Utility

R260746 Dell System Software

Chipset

Intel Update Utility

R240788 Ricoh Card Reader

Video Intergrated

Intel [Variant A]

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2301&DwnldID=18228&ProductFamily=Graph...

Video Dedicated

The dedicated Video Drivers will be obtained from the Microsoft Update Catalogue (this requires use of Internet Explorer).

1. Select the correct driver and Add to Basket:

For the ATI X1300 [Variant B]:

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=f28785d2-d0ec-4b3e-b27c-0... - Add to Basket

For the ATI X1400 [Variant C]:

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=82e1e91f-cfcf-42e2-86f8-e... - Add to Basket

For the NVIDEA Geforce Go 7300 [Variant D]:

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=1cfcdd2f-c1f1-4b45-b3d2-0... - Add to Basket

2. View Basket and Download (there is no payment despite adding to the basket)

http://catalog.update.microsoft.com/v7/site/ViewBasket.aspx - View Basket.

3. Install via Device Manager.

Network

Dell Wireless 1390/1490 Card R174292 [Variant A]

Intel Wireless Card 3945/4965 (Intel Update Utility will tell you the latest driver) [Variant B]

Bluetooth

Dell Bluetooth R226750 [Optional]

Input

Synaptics Touchpad

Audio

R171789 Sigmatel Audio

Application

R163853 Dell Quickset

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Inspiron 9400 - Windows 7 32 bit

BIOS

A10 http://downloads.dell.com/bios/MP061A10.EXE

Utility

R260745 Dell System Software

Chipset

Intel Update Utility

R240788 Ricoh Card Reader

Video Integrated [Variant A]

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2301&DwnldID=18223&ProductFamily=Graph...

Video Dedicated [Variant B, C, D]

The dedicated Video Drivers will be obtained from the Microsoft Update Catalogue (this requires use of Internet Explorer).

1. Select the correct driver and Add to Basket:

For the ATI X1300 - Windows 7 32 bit:

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=8c38f700-54f0-4858-a878-3... - Add to Basket

For the ATI X1400 - Windows 7 32 bit:

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=4c063646-bbeb-4be9-925a-9... - Add to Basket

For the NVIDEA Geforce Go 7300 - Windows 7 32 bit:

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=4688215d-5fb8-4a0c-9131-2... - Add to Basket

2. View Basket and Download (there is no payment despite adding to the basket)

http://catalog.update.microsoft.com/v7/site/ViewBasket.aspx - View Basket.

3. Install via Device Manager.

Network

Dell Wireless 1390/1490 Card R174292

Intel Wireless Card 3945/4965 (Intel Update Utility will get the latest driver)

Bluetooth

Dell Bluetooth R226750

Input

Synaptics Touchpad

Audio

R171788 Sigmatel Audio

Application

R166699 Dell Quickset

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Inspiron 6400 - Windows 7 32 bit

BIOS

A17 http://downloads.dell.com/bios/MM061A17.exe

Utility

R260745 Dell System Software

Chipset

Intel Update Utility

R240788 Ricoh Card Reader

Video Integrated [Variant A]

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2301&DwnldID=18223&ProductFamily=Graph...

Video Dedicated [Variant B, C, D]

The dedicated Video Drivers will be obtained from the Microsoft Update Catalogue (this requires use of Internet Explorer).

1. Select the correct driver and Add to Basket:

For the ATI X1300 - Windows 7 32 bit:

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=8c38f700-54f0-4858-a878-3... - Add to Basket

For the ATI X1400 - Windows 7 32 bit:

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=4c063646-bbeb-4be9-925a-9... - Add to Basket

For the NVIDEA Geforce Go 7300 - Windows 7 32 bit:

http://catalog.update.microsoft.com/v7/site/ScopedViewInline.aspx?updateid=4688215d-5fb8-4a0c-9131-2... - Add to Basket

2. View Basket and Download (there is no payment despite adding to the basket)

http://catalog.update.microsoft.com/v7/site/ViewBasket.aspx - View Basket.

3. Install via Device Manager.

Network

Dell Wireless 1390/1490 Card R174292

Intel Wireless Card 3945/4965 (Intel Update Utility will tell you the latest driver)

Bluetooth

Dell Bluetooth R226750

Input

Synaptics Touchpad

Audio

R171788 Sigmatel Audio

Application

R166699 Dell Quickset

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Dell Quickset Installation Instructions

Install the Inspiron 6000's XP Quickset in compatibility mode.

Also change on the start menu.

Next use task schedular. Start it via a search from the start menu.

Go to actions > Create Basic Task

 

Follow the wizard, Name: Dell Quickset,< Next>  Trigger: When I log on <next>  Action: Start Program <next> select program, navigate to C:\Program Files\Quickset and click on the Quickset Icon. Then click finish. Almost done, at this stage it worked but I got a UAC prompt everytime I powered up.

The next step is to find Dell Quickset in the Task Schedular Library. Double click it and edit its general properties.

Check run with highest privileges. Now go to the triggers tab edit triggers

Change "Specific User" to "Any User" and make sure enabled is checked at the bottom left. Click <OK>.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium

Video Installation Instructions

Download the file, run the installer so that it will extract to C:\Dell\Drivers\R128346 or C:\Dell\Drivers\R106547

Open Device Manager (Start, right click computer > Properties > Device Manager). Go to display adaptors, the device will be called generic device/display adaptor and select update driver software.

Select browse my computer for driver software:

Select C:\Dell\Drivers\R128346 or C:\Dell\Drivers\R106547 

Select next, let it install and then click finish.

Dr Philip Yip
Tech Enthusiast and Author of the Unofficial Dell Windows Reinstallation Guide

Windows FAQs and OEM Downloads


#IDoNotWorkFor Dell
Philip_Yip
6 Indium