Community Manager
Community Manager

How do I delete my Dell accounts?

 

To delete your Dell Community Forum account, please write to the Community Administrator at DellCommunity@Dell.com and they will comply with your request within 5 to 7 business days.

To delete your Dell.com account, please write to the Administrator at US_My_Account_Admin@Dell.com

 

 


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?


Moderator
Moderator

How to post a picture in the body


* In the body, move the cursor below text to a new line
* Click the Photos icon

Image
* Click Choose Files
* Navigate to the picture saved on your Windows desktop
* Click the picture
* Click Open
* Click Done
* The picture now shows where your cursor was placed previously

Community Manager
Community Manager

Ranks, Levels & Badges

There are several ways for you to progress through the 10 set levels, should you wish to get competitive.

Two ways to rise through ranks have been provided:

The first is by following a specific formula, made up of a pre-designated number of each or some actions available.

The second is to accrue points and badges. Participate in discussions and gain knowledge, bringing you ever-closer to Realm Domination!

There are 10 total levels, starting with 1 Copper, with 10 Diamond being the absolute highest level of rank. Each level is comprised of 3-4 ranks you must progress through before reaching the next level.

Levels 7-10 are for the TechExperts, our top influencers and a group of people critical to this forum's success. 

The exact formula is never revealed to anyone.Points.jpg

Ranks, points and badges.jpg

 

Are you a Specialist?

Do you have certified skills?

Please reach Robert. for details and the requirements involved. 

 

 

 

DELL-Rosie H
Social Media Support
Community Manager
#IWork4Dell

Community Manager
Community Manager

Game Rules & Etiquette

Submissions

Stay on topic. DellEMC Support Communities is here to help people use DellEMC products and technologies more effectively. Unless otherwise noted, do not add Submissions about non technical topics, including:

  • Speculations or rumours about unannounced products.
  • Discussions of DellEMC policies or procedures or speculation on DellEMC decisions.

Some actions will not be immediately available to you; certain badges must be earned before you are able to perform some actions, such as upload a video, for example. As you reach each level, the rewards grid becomes more expansive to compliment the ability to perform certain actions as you progress. (In other words, the better you perform, the more you get to see and do!)

 

Please play nicely.

Everyone should feel comfortable reading Submissions and participating in discussions. DellEMC will not tolerate flames or other inappropriate statements, material, or links. Most often, a "flame" is simply a statement that is taunting and thus arbitrarily inflammatory. However, this also includes those which are libelous, defamatory, indecent, harmful, harassing, intimidating, threatening, hateful, objectionable, discriminatory, abusive, vulgar, obscene, pornographic, sexually explicit, or offensive in a sexual, racial, cultural, or ethnic context.

Post constructive comments and questions.

Unless otherwise noted, your Submission should either be a technical support question or a technical support answer. Constructive feedback about product features is welcome as well. If your Submission contains the phrase "I'm sorry to say bad things, but…" it is probable you are in violation of this policy.

Do not post polls or petitions or links to same.

 

Test your answer.

When possible, make sure your Submission works on your own PC before posting it to the greater DellEMC community.

 

No advertising.

Do not use the Site to sell or market your products to others and do not post a URL unless it directly answers a users question. If any part of your Submission, including any posted URL, results in any accrual of compensation or benefit to you, you must note this in your post by stating, "I may receive some form of compensation, financial or otherwise, from my recommendation or link." As well, the following are not allowed:

  1. A submission created solely to advertise a book, service, software or some other item for sale.
  2. Any reference, including a link, to a commercial item that is not directly related to a relevant technical support question or answer. For example: "This post created by Super Post Creator."

You may sign your Submissions with information about yourself. However, this should not include a link to a website. An example of an acceptable signature: Julie J. Julian, "DellEMC Communities: Tips and Tricks"

No inappropriate user names ("Aliases") or impersonations. Inappropriate or offensive user names or aliases will be removed and persons attempting to impersonate another user will be removed. User names may not contain website, email addresses or other contact information.

 

Keep within the Law, cowgirls & cowboys...

No material may be submitted that is intended to promote or commit an illegal act.

Do not submit software or descriptions of processes that break or otherwise work around digital rights management software or hardware.

 

Do not post defamatory material

Material submitted must be your own work or work to which you have a license. You warrant and represent that you own or otherwise control all of the rights to the information contained in your Submission.

License to Use Submission. By sending a Submission to the Site you agree to grant DellEMC a perpetual, royalty-free, non-exclusive worldwide right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, make available to the public, and exercise all copyright and publicity rights with respect to the Submission. If you do not want to grant to DellEMC the rights set out above, do not send your Submission to the Site. Never reveal any personal information.

 

DELL-Rosie H
Social Media Support
Community Manager
#IWork4Dell

Community Manager
Community Manager

Are you a super-duper-tech-wizard? 

What’s the point of keeping all that amazing knowledge to yourself? You’re a Superstar in your own right, and this is your Realm. Come learn, share, and earn with the DellEMC Support Community.

Once you've blazed through the beginner badges and ranks, you reach TechExpert status which comes with a number of exclusive privileges and benefits including invitations to online & offline events, evaluating new products and access to internal Dell resources.

The TechExperts are an invaluable group of influencers empowered to assist the Community in solving technical issues, gleaning product ideas, and helping customers get the most from their DellEMC products and services. Earn badges and sprint through levels within the community as we recognize your independent expertise & enthusiasm.

Aside from sharing, this place is for education: learn about DellEMC products in exclusive conference calls and meet-ups.

Best of all, as you earn points, awards and rise through levels by helping peers, you become eligible for invitation to exclusive events. Hey, you may add new friends, see a new city, or add a new skill set.

As you continue to share and help others, you'll rank up, gaining accolades and points along the way.

Welcome, sire!

We're humbled to have you here.

 

DELL-Rosie H
Social Media Support
Community Manager
#IWork4Dell

Moderator
Moderator

Merging user accounts is not possible

 

You will have to delete one of the accounts. In the email, be sure to explain which user account (name, email address) is to be deleted and which user account (name, email address) is to be retained.

Moderator
Moderator

How do I unsubscribe from Email, Mail, Phone sales list?

Moderator
Moderator

How to locate the Dell Service Tag or Express service code

Moderator
Moderator

New Forum Help page

Moderator
Moderator

General Threads and Post are locked

 

All General boards are locked in a read only state. Which is why you see all of the blue/white lock icons =

Capture.JPG

 

You have to use the 3-Line icon shown below =
Capture.JPG

* Click PCs & Accessories
* Choose Desktops
* Click on your specific Desktop model (Inspiron Desktops, XPS Desktops, Alienware Desktops, Optiplex, Vostro, Alienware Consoles)
* Click the blue, "Start a Discussion" button
Title = System Model, Operating System, Issue (short)
Body = A detailed description of the issue and all of the troubleshooting you have done

Community Manager
Community Manager

How to Contact another user by Private Messaging

Sometimes a moderator or another user may wish to make contact by Private Messaging. Many times this is to safeguard a customer's private information so that other users can not see it.

* Click the users avatar (picture)
* On the right under "Contact Me", click "Send this user a private message"

Capture1.JPG

 

You can also click on the envelope icon next to your avatar. Then click the "New Message" button.

snip1.jpg

Then on the next page, type the name of the person you wish to send to, the subject, and the message.

snip1.jpg

When you are finished composing your message, click the "Send Message" button to send it.

snip1.jpg

 

 

 


Dell-Robert P
Social Media Support
#IWork4Dell
To help us troubleshoot, please send us the Dell service tag number via a private message
Would you like to be a Dell Community Rockstar?