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MCTS Vista Certified, ITIL v3 Foundation certified Working as Problem Manager - IT Service Management in an IT Company in India, performing root cause analysis and collaborate with Technical Service lines for permanent fix/solution. Love to troubleshoot and fix computer related issues - Its my passion. Admire Dell's Dimension and Optiplex line of systems.
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Posts 319
Solutions 14
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Kudos received 50
Member Since ‎05-14-2009
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