I have worked in the computer industry since 1983. For the first 20 yrs, I worked as a MVS or z/OS Systems Programmer for the federal government or as a government contractor. I have worked for EMC for nearly 10 years. First supporting SOFTWORKS products: primarily Performance Essential, TeraSAM, VSAM Capacity Plus, and VSAM Quick Index. And later supporting z/OS Migrator, z/OS Storage Manager (also called EzSM).