I'm a recently retired nurse, wanna be woodworker, who lives south of San Francisco. My year old XPS420 with Vista Home Premium has been giving me grief for a LOOOOOONG time. It teases..... promises it will stop stiffing me..... but a blind alley is always around the corner. I'm thinking about "Restore to out-of-the-box" status. I'm not optimistic about finding help here, since I can't even find how to subscribe to the forums.