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October 1st, 2010 14:00

Client IP address not being passed to Management Console when using EOP Xtream

When connecting to a VDI VM using EOP Xtream, the end point device’s IP address is not reported correctly to the management console.
EOPxIPissue.JPG
I have raised this as a support case (which has been turned into an enhancement request).
This can potentially have a catastrophic effect on published applications or resources (printers) where they have been allocated based on users location rather than username/group! – It does for me anyway!
This also affects RDS servers.
Is this going to be resolved in 7.2? – I’ve not had chance to test it out yet.
At the moment we can’t take advantage of the EOP Xtream goodness/magic.
Dan.

October 2nd, 2010 16:00

Daniel, I raised this issue with PM and it is being looked at.  I'm not sure what's involved in making this change, but we have the same issue when people come in thru Secure Gateway so I asked that we look at both to see what's feasible.

Thanks Daniel.

180 Posts

October 2nd, 2010 17:00

Hi Patrick,

Cheers for this... I was going to bring up the SSL gateway issue but didn't want to cloud the subject to much just incase it's something different.

I shall award you 2 points for your efforts

Dan.

180 Posts

October 6th, 2010 09:00

Hi Patrick,

Did you get any feedback on this?

Cheers,

Dan.

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