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12070
Sound issue with Android client ?
Hi All..
Been testing the new vWorkspace Android client on a Acer a500 tablet ...seem to work very well
however...
im finding the VDI session Sound keeps breaking up ( XP or Win7 VDI ) - anyone else seeing this ?
also im finding the Drop down menu to select multiple/switch between different VDI session a bit "hit and miss"
( no - ive not got fat fingers :-)
prit
DELL-Keith G
53 Posts
1
May 17th, 2011 13:00
Yep, were working hard on lots of new exciting Connector releases for Linux, Mac and iPad.
We only launched Android last week - you want a new one already
Thanks Prit.
-Keith
DELL-Keith G
53 Posts
0
May 11th, 2011 07:00
Ah, your refering to the desktop toolbar. Can you explain what you mean by hit and miss? It doesnt pop up and down all the time? or the actual buttons from the menu dont work?
Its fiddly on smaller devices due to the touch hot spot being smaller, but it seems usable on tablets. Maybe we need to increase the hotspot size. Let me know the answers to the above and I'll look into it.
Thanks
-Keith
DELL-Keith G
53 Posts
0
May 11th, 2011 07:00
Hi Prit,
I've seen this under low bandwidth/when connected via 3G but the issue does go away when im connected on wi-fi. If you need assistance I'd recommend raising a support case.
Which drop down menu are you refering too? We dont have a drop down menu to select between different sessions, do you mean the menu to select which farm/location to connect using?
Thanks
-Keith
prit1
72 Posts
0
May 11th, 2011 07:00
Mmm...im connected via wi-fi , or will do ( i'll also check with different device too )
The drop down menu you get when your VDI session is running ( top of the screen - with the little arrow )
regards
prit
DELL-Keith G
53 Posts
0
May 11th, 2011 08:00
We may be adding some functionality to the mouse in the future, but I cant comment on when that is or what it will look like just yet.
Please raise a support case if you continue to encounter the audio issues you mentioned - its important that we try to localize the issue and if its a problem, get it logged so that we can fix it in a future release.
Thanks
-Keith
prit1
72 Posts
0
May 11th, 2011 08:00
thanks for the update
will put in a support call - re: audio
just tried on a HTC Desire...same issue - sound working but breaking up / during playback
thanks
prit1
72 Posts
1
May 11th, 2011 08:00
Yep ..that it - desktop toolbar ( icon of the sqare boxes )
as you say it a bit "fiddly" when you want to switch back to the menu to select another VDI session
rest of the items responsed fine on the 10" device
Yes if you can increase the "hotspot size" ...would be great
ps..any news on new mouse ;-)
cheers
prit
DELL-Keith G
53 Posts
0
May 11th, 2011 18:00
Hi Prit,
Just out of interest, what audio are you playing here? Are we talking about simple windows sounds or something longer?
Thanks
-Keith
prit1
72 Posts
0
May 12th, 2011 05:00
No - not simple WIndows Sounds ( ie Login / logout etc )
but audio from default MS Media Player and from WebPages too..
it works - but the audio keeps skipping / goes out of sync effect
hope this help
prit
DELL-Keith G
53 Posts
0
May 13th, 2011 19:00
Thanks Prit, that helps alot.
The problem you are getting is because you are using Media Player and we dont support Media Player redirection today on Android (like we do in Windows and Linux Connectors). In other words, we would need specific Media Player redirection for this to work smoothly.
Its something we will look to include in a future release, I just cant say when right now.
Hope this helps.
Thanks
-Keith
prit1
72 Posts
0
May 16th, 2011 06:00
I think it a combinations of things....
the connector / network / application - been doing a bit more testing and im finding Media Player
is performing better/reliable with Sound than Webpages ( flash content with audio )
but both application still suffer from the sound breaking up - more so with Web content
goto : http://www.york.ac.uk/videos/international/ and run the video on a android device
playing this direct on the android device ( not via vworkspace ) is fine
playing with vworkspace on ipad2 ( it's flash ) is fine
regards
prit
DELL-Keith G
53 Posts
0
May 16th, 2011 14:00
Hi Prit,
When you are using RDP Audio it is being transfered from server to client as PCM which consumes *alot* of bandwidth - without flash or media player redirection, this is what you are using.
Regards
-Keith
prit1
72 Posts
0
May 17th, 2011 05:00
Ahh - ok, so hopefully this will improve with flash redirection in the future versions ??
So it's not a issue with the Android device specification...as such
thanks for the update
prit
prit1
72 Posts
0
May 17th, 2011 13:00
LOL - no it's okay i can wait ( a bit !! )
prit1
72 Posts
0
May 17th, 2011 13:00
Ok...looks like we waiting on a hole new set of vworkspace client soon ;-)
linux , mac , ipad and android
thank you...
regards
prit