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The vWorkspace web access cannot log in
Hi,
May I ask this question? How to solve this problem: The vWorkspace web access cannot login
I am a beginner for vWorkspace. I installed a vWorkspace 7.6 on window 2k8r2Sp1. When I login vWorkspace web access with a windows machine, I got error message 'Your application list is empty. Please contact your Web Access administrator about assigning applications to your user account.'.(I had assigned applications to my user) I searched in Knowledge Base Article. And I found https://support.quest.com/SolutionDetail.aspx?id=SOL94295&pr=vWorkspace . But I got same error when the website properties of the vWorkspace management console using NetBios.
Thanks and best regards,
Jianhua
jianhua
7 Posts
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February 7th, 2013 07:00
How to check the applications publish correct or not?
Can I think the applications has been published?
DELL-Sam H
57 Posts
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February 7th, 2013 08:00
Hi Jianhua,
When you created the applications did you set your user as a Target Assignment?
If you open Resources from the tree list on the left and then 'Managed Applications', when you click on notepad.exe or jean 1 do you have your user(s) listed on the right hand side in the targets window?
Thanks, Sam
jianhua
7 Posts
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February 7th, 2013 08:00
Hi Sam,
Thanks for your quick replay.
I think I has done it. Could you please help to double check. If anything wrong please correct me. Thanks a lot!
Best Regards,
Jianhua
mwehr
34 Posts
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February 7th, 2013 11:00
Things i would try:
1. Will the Applications appear if i connect via vWorkspace AppPortal?
2. If its assigned to the User as a target directly.
jianhua
7 Posts
0
February 8th, 2013 03:00
Hi Markus,
Thanks for your help.
No Applications appear in vWorkspace AppPortal.
The second one, How to check? (I am not familiar vWorkspace, Sorry )
I encountered a new problem so far. I tired install pntools. I got an error during installation. (I login server as administrator, it is 2k8r2 system)
Then I ignored it.after installation I got an error when I wanted to check the managed applications
Thanks, -Jianhua
DELL-David Y
228 Posts
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February 8th, 2013 07:00
Hello Jianhua,
The vWorkspace PNtools can only be installed on Windows 2008 R2 when the server is to be used as a VDI and does not have the RDSH role or the vWorkspace server components installed. If the server will be a Terminal Server or RDSH then the installation of PNtools is not supported. I would recoomend that you uninstall PNtools from the server.
Do you have a support account as I would recommend that you open a support case which would enable us to setup a webex with you to resolve the configuration problrem.
Best Regards
David
jianhua
7 Posts
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February 9th, 2013 07:00
Hi David,
Thanks for your useful description. I don't have a support account. I am a QA of Dell wyse team. I will testing the integration of vworkspace with Wyse thin client.
This week is holiday in China for Chinese new year. Can I ask your help after the holiday? Thanks a lot for you all!
Happy new year,
Jianhua
DELL-David Y
228 Posts
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February 11th, 2013 07:00
Hi Jianhua,
Send me a message when you return from holiday and I will try to help out.
Regards
David
jianhua
7 Posts
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February 17th, 2013 00:00
Hi David,
I come back. Could you please tell me your online time next Monday?
Thanks, -Jianhua