iPad connector: There are currently no logon servers available...

OK, so by filling in the broker name and broker tcp port with those of the secure-it gateway, I was able to get a list of managed apps, but they don't connect when I tap them.  "Could not establish a connection to the server".   A little closer...

i had this error too...

turn out we need to add the vdi broker host and it's port 8080 open on the wireless firewall

and it worked !!! - this is onsite testing

we also tried it offsite via a VPN clients ( download vpn client from app store ) enabled on the ipad , and this works too.

prit

Thanks.  Will have to investigate the VPN client and see if that affords us any security options.  With the vWorkspace iPad connector willing to save credentials, and the iPad itself being very portable and not very secure (no centrally enforcable security policies that I know of), I don't know how we can let our employees use this.

We ae suggesting that users not save their creditials and enter their username, password, and domain as they log-in to prevent unintended access.  This is easier than a VPN and as secure as a laptop.

Thanks for the suggestion, Mark.  I'm just untrusting by nature.  I have nightmares where they save the password despite our written policy, then one of their kids gets done watching a Netflix movie on the iPad, and says "Oooh...  what's this vWorkspace app?"  We need a way to lock it down, and I guess that's going to need to be multi-factor auth.

You are right, as I experienced over the holidays anyone can pick up your iPad and go to any app.  I think there is a password setting for the iPad though.  I haven't tried it yet but the screen does shut down and it could be comparable to screen password protect on PC.  Might be simpler than multi-factor authentication.  I haven't seen multi-factor for the iPad, have you?

I'm using a GoDaddy cert which seems to be supported out of the box, and also can browse to my web access portal without any complaints of SSL cert.

Hello Brian and Steve,

Don't forget you have to store the certificate on the iPad which must be trusted. Maybe this is the missing part.

Cheers,

Dennis

I'm having this exact same problem, "no logon servers available". Using SSL Gateway with the exact settings of working App Portal. Did anyone figure out how to correct it?

Can you send a screenshot showing that your GoDaddy cert has been trusted on the iPad.

Can you also send a screenshot of how you configured the vWorkspace connector on the iPad.

Maybe we can find something in there.

OK, here are the screenshots. I blanked out my domain just to be safe.  I have SSL and Broker roles on different machines, but have set up port forwards for each that work great with AppPortal. Broker is on default of 8080 as well as SSL using 443. I tried using a full vm.domain.com:443 and that didn't help.

I don't know how to confirm the cert is trusted, but assume that it is since I got no warnings at my webportal.

Hi Brian,

When you want to connect with the vWorkspace Ipad Connector over the SSL Gateway you have to configure the Location different.

You have to click on HTTPS and not HTTP and then..

Broker name/ip : vm.domain.com

Broker TCP Port: 443

NAT: depends on your network can be ON or OFF

RDP over SSL: ON

Secure Gateway: vm.domain.com:443

For checking the certificate go to Settings --> General --> See if your godaddy certificate is trusted

Cheers,

Dennis

Same problem here:

- Am able to connect via Appportal.

- Have entered the same set-up information in the iPad app as is working for the Appportal

- Have tried entering borker name alone and broker name:443 and secure gateway name alone and secure gateway:332

- Get "no logon servers available" error message every now and then when I try to access the farm

- All other times I try to access, I get "vWorkspace Error The data is invalid"

Any ideas would be well appreciated.

I tried all the recommend settings with no luck in Android or iPad. I had to move on to other projects, I hope someone can figure this out though.