Avamar — Exchange 备份失败，备份代理未以 Avamar 备份用户帐户运行 (000532018)

版本：2

文章类型：中断修复

目标受众：级别 30 = 客户

上次发布时间：2019 年 5 月 29 日（星期三），08:01:15 GMT

摘要：

Exchange 备份失败，备份代理未以 Avamar 备份

用户帐户运行

问题：

Avamar Exchange 备份失败，并显示“avexvss Error <18187>: Backup Agent is not running under the Avamar backup user account”（avexvss 错误 <18187>：备份代理未以 Avamar 备份用户帐户运行）。
即使在 AvamarBackupUser 属于所有必要的组后，备份仍失败。


2019/03/29-08:16:52.16300 [avbackupusercfg.exe]  CN=AvamarBackupUser,CN=Users,DC=#######,DC=se
2019/03/29-08:16:52.16300 [avbackupusercfg.exe]  Leaving function -createuser::GetSearchStrLDAP
2019/03/29-08:16:52.17899 [avbackupusercfg.exe]  User is member of CN=Avamar Roles group
2019/03/29-08:16:52.17899 [avbackupusercfg.exe]  User is member of CN=Organization Management group
2019/03/29-08:16:52.17899 [avbackupusercfg.exe]  User is member of CN=exchange.trusted subsystem group
2019/03/29-08:16:52.17899 [avbackupusercfg.exe]  User is member of CN=exchange.servers group
2019/03/29-08:16:52.17899 [avbackupusercfg.exe]  User AvamarBackupUser is NOT a member of Exchange Servers group

原因：

在上述情景下，即使正确分配了安全组成员资格，组命名约定仍是不同于默认安全组名称的 Exchange 原有可分辨名称。
示例：
2019/03/29-08:16:52.17899 [avbackupusercfg.exe]  User is member of CN=exchange.servers group
2019/03/29-08:16:52.17899 [avbackupusercfg.exe]  User AvamarBackupUser is NOT a member of Exchange Servers group

解决方法：

确保已向“Avamarbackupuser”提供所需的权限/成员资格

请参阅《Avamar Client for Exchange 管理指南》，其中介绍了此问题的解决方案
https://support.emc.com/docu87633_Avamar-7.5.1-for-Exchange-VSS-User-Guide.pdf?language=en_US

如果您拥有 AvamarBackupUser 帐户的 Exchange 原有可分辨名称。上述指南“第 45 页”介绍了用于纠正此问题的解决方案。
 

主要产品：

Avamar

产品：

Avamar Server、Avamar