Avamar — Exchange 备份失败，备份代理未以 Avamar 备份用户帐户运行 (000532018)

​版本：2​

​文章类型：中断修复​

​目标受众：级别 30 = 客户​

​上次发布时间：2019 年 5 月 29 日（星期三），08:01:15 GMT​

​摘要：​

​Exchange 备份失败，备份代理未以 Avamar 备份​

​用户帐户运行​

​问题：​

​Avamar Exchange 备份失败，并显示“avexvss Error <18187>: Backup Agent is not running under the Avamar backup user account”（avexvss 错误 <18187>：备份代理未以 Avamar 备份用户帐户运行）。​
​即使在 AvamarBackupUser 属于所有必要的组后，备份仍失败。​


​2019/03/29-08​​:16:52.16300 [avbackupusercfg.exe] CN=AvamarBackupUser,CN=Users,DC=#######,DC=se​
​2019/03/29-08​​:16:52.16300 [avbackupusercfg.exe] Leaving function -createuser::GetSearchStrLDAP​
​2019/03/29-08​​:16:52.17899 [avbackupusercfg.exe] User is member of CN=Avamar Roles group​
​2019/03/29-08​​:16:52.17899 [avbackupusercfg.exe] User is member of CN=Organization Management group​
​2019/03/29-08​​:16:52.17899 [avbackupusercfg.exe] User is member of CN=exchange.trusted subsystem group​
​2019/03/29-08​​:16:52.17899 [avbackupusercfg.exe] User is member of CN=exchange.servers group​
​2019/03/29-08​​:16:52.17899 [avbackupusercfg.exe] User AvamarBackupUser is NOT a member of Exchange Servers group​

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​原因：​

​在上述情景下，即使正确分配了安全组成员资格，组命名约定仍是不同于默认安全组名称的 Exchange 原有可分辨名称。​
​示例：​
​2019/03/29-08​​:16:52.17899 [avbackupusercfg.exe] User is member of CN=exchange.servers group​
​2019/03/29-08​​:16:52.17899 [avbackupusercfg.exe] User AvamarBackupUser is NOT a member of Exchange Servers group​

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​解决方法：​

​确保已向“Avamarbackupuser”提供所需的权限/成员资格​

​请参阅《Avamar Client for Exchange 管理指南》，其中介绍了此问题的解决方案​
​https://support.emc.com/docu87633_Avamar-7.5.1-for-Exchange-VSS-User-Guide.pdf?language=en_US​

​如果您拥有 AvamarBackupUser 帐户的 ​​Exchange 原有可分辨名称​​。上述指南“​​第 45 页”​​介绍了用于纠正此问题的解决方案。​
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​主要产品：​

​Avamar​

​ ​

​产品：​

​Avamar Server、Avamar​