Avamar VMware 文件级恢复 (FLR) 不显示备份/恢复窗口目录层次结构中的所有文件 (000531394)

​版本：4​

​文章类型：中断修复​

​目标受众：级别 30 = 客户​

​上次发布时间：2019 年 7 月 9 日（星期二），08:58:05 GMT​

​摘要：​

​本篇知识库文章旨在对运行 FLR 时目录层次结构中缺少的文件​

​进行故障排除。​

​问题：​

​在 FLR 期间，Avamar 备份/恢复窗口目录层次结构中缺少一些文件。​

​观察：​

​1. 文件在源虚拟机上可见​

​2. 相同文件在 Avamar 备份/恢复窗口中不可见​

​3. 在代理上装载了 VMDK 后，打开 WinSCP，相同文件可见​

​4. 通过 SSH 访问代理，并导航到 /tmp/MountPoint#/Directory_Path/，使用“ls -la”列出文件：​

​输出示例：​

​emc-proxy-01.local:/tmp/MntPnt14D2P0/Avamar Documentation/# ls -la​

​total 64​

​lrwxrwxrwx 1 root root 26 Jan 29 20:11 Data Domain System Integration Guide version 18.2.pdf -> unsupported reparse point​

​lrwxrwxrwx 1 root root 26 Jan 30 22:14 Dell EMC Avamar Administration Guide version 18.2.pdf -> unsupported reparse point​

​lrwxrwxrwx 1 root root 26 Jan 29 20:20 Dell EMC Avamar Virtual Edition Installation and Upgrade Guide version 18.2.pdf -> unsupported reparse point​

​lrwxrwxrwx 1 root root 26 Jan 29 20:12 Dell EMC Avamar for VMware User Guide version 18.2.pdf -> unsupported reparse point​

​-rwxrwxrwx 1 root root 145 Jan 29 23:17 test.txt​

​Here's a sample output of of the file properties of the files highlighted above on a Windows VM using Powershell:​

​PS C:\Users\Username> Get-ItemProperty -Path "C:\Avamar Documentation\*" | Format-List -Property * -Force​

​PSPath : Microsoft.PowerShell.Core\FileSystem::C:\Avamar Documentation\Data Domain System Integration Guide version 18.2.pdf​
​PSParentPath : Microsoft.PowerShell.Core\FileSystem::C:\Avamar Documentation\​
​PSChildName : Data Domain System Integration Guide version 18.2.pdf​
​PSDrive : C​
​PSProvider : Microsoft.PowerShell.Core\FileSystem​
​VersionInfo : File: C:\Avamar Documentation\Data Domain System Integration Guide version 18.2.pdf​
​ InternalName:​
​ OriginalFilename:​
​ FileVersion:​
​ FileDescription:​
​ Product:​
​ ProductVersion:​
​ Debug: False​
​ Patched: False​
​ PreRelease: False​
​ PrivateBuild: False​
​ SpecialBuild: False​
​ Language:​

​BaseName : Data Domain System Integration Guide version 18.2​
​Mode : -a---​
​Name : Data Domain System Integration Guide version 18.2.pdf​
​Length : 941839​
​DirectoryName : C:\Avamar Documentation\​
​Directory : C:\Avamar Documentation\​
​IsReadOnly : False​
​Exists : True​
​FullName : C:\Avamar Documentation\Data Domain System Integration Guide version 18.2.pdf​
​Extension : .pdf​
​CreationTime : 1/29/2019 3:11:30 PM​
​CreationTimeUtc : 1/29/2019 8:11:30 PM​
​LastAccessTime : 1/29/2019 3:11:43 PM​
​LastAccessTimeUtc : 1/29/2019 8:11:43 PM​
​LastWriteTime : 1/29/2019 3:11:43 PM​
​LastWriteTimeUtc : 1/29/2019 8:11:43 PM​
​Attributes : Archive, SparseFile, ​​ReparsePoint​

​PSPath : Microsoft.PowerShell.Core\FileSystem::C:\Avamar Documentation\Dell EMC Avamar Administration Guide version 18.2.pdf​
​PSParentPath : Microsoft.PowerShell.Core\FileSystem::C:\Avamar Documentation\​
​PSChildName : Dell EMC Avamar Administration Guide version 18.2.pdf​
​PSDrive : C​
​PSProvider : Microsoft.PowerShell.Core\FileSystem​
​VersionInfo : File: C:\Avamar Documentation\Dell EMC Avamar Administration Guide version 18.2.pdf​
​ InternalName:​
​ OriginalFilename:​
​ FileVersion:​
​ FileDescription:​
​ Product:​
​ ProductVersion:​
​ Debug: False​
​ Patched: False​
​ PreRelease: False​
​ PrivateBuild: False​
​ SpecialBuild: False​
​ Language:​

​BaseName : Dell EMC Avamar Administration Guide version 18.2​
​Mode : -a---​
​Name : Dell EMC Avamar Administration Guide version 18.2.pdf​
​Length : 2503909​
​DirectoryName : C:\Avamar Documentation\​
​Directory : C:\Avamar Documentation\​
​IsReadOnly : False​
​Exists : True​
​FullName : C:\Avamar Documentation\Dell EMC Avamar Administration Guide version 18.2.pdf​
​Extension : .pdf​
​CreationTime : 1/30/2019 5:13:59 PM​
​CreationTimeUtc : 1/30/2019 10:13:59 PM​
​LastAccessTime : 1/30/2019 5:14:36 PM​
​LastAccessTimeUtc : 1/30/2019 10:14:36 PM​
​LastWriteTime : 1/30/2019 5:14:36 PM​
​LastWriteTimeUtc : 1/30/2019 10:14:36 PM​
​Attributes : Archive, SparseFile, ​​ReparsePoint​

​PSPath : Microsoft.PowerShell.Core\FileSystem::C:\Avamar Documentation\Dell EMC Avamar for VMware U​
​ ser Guide version 18.2.pdf​
​PSParentPath : Microsoft.PowerShell.Core\FileSystem::C:\Avamar Documentation\​
​PSChildName : Dell EMC Avamar for VMware User Guide version 18.2.pdf​
​PSDrive : C​
​PSProvider : Microsoft.PowerShell.Core\FileSystem​
​VersionInfo : File: C:\Avamar Documentation\Dell EMC Avamar for VMware User Guide version 18.2.pdf​
​ InternalName:​
​ OriginalFilename:​
​ FileVersion:​
​ FileDescription:​
​ Product:​
​ ProductVersion:​
​ Debug: False​
​ Patched: False​
​ PreRelease: False​
​ PrivateBuild: False​
​ SpecialBuild: False​
​ Language:​

​BaseName : Dell EMC Avamar for VMware User Guide version 18.2​
​Mode : -a---​
​Name : Dell EMC Avamar for VMware User Guide version 18.2.pdf​
​Length : 846755​
​DirectoryName : C:\Avamar Documentation\​
​Directory : C:\Avamar Documentation\​
​IsReadOnly : False​
​Exists : True​
​FullName : C:\Avamar Documentation\Dell EMC Avamar for VMware User Guide version 18.2.pdf​
​Extension : .pdf​
​CreationTime : 1/29/2019 3:12:01 PM​
​CreationTimeUtc : 1/29/2019 8:12:01 PM​
​LastAccessTime : 1/29/2019 3:12:13 PM​
​LastAccessTimeUtc : 1/29/2019 8:12:13 PM​
​LastWriteTime : 1/29/2019 3:12:13 PM​
​LastWriteTimeUtc : 1/29/2019 8:12:13 PM​
​Attributes : Archive, SparseFile, ​​ReparsePoint​

​PSPath : Microsoft.PowerShell.Core\FileSystem::C:\Avamar Documentation\Dell EMC Avamar Virtual Edition Installation and Upgrade Guide version 18.2.pdf​
​PSParentPath : Microsoft.PowerShell.Core\FileSystem::C:\Avamar Documentation\​
​PSChildName : Dell EMC Avamar Virtual Edition Installation and Upgrade Guide version 18.2.pdf​
​PSDrive : C​
​PSProvider : Microsoft.PowerShell.Core\FileSystem​
​VersionInfo : File: C:\Avamar Documentation\Dell EMC Avamar Virtual Edition Installation and Upgrade Guide version 18.2.pdf​
​ InternalName:​
​ OriginalFilename:​
​ FileVersion:​
​ FileDescription:​
​ Product:​
​ ProductVersion:​
​ Debug: False​
​ Patched: False​
​ PreRelease: False​
​ PrivateBuild: False​
​ SpecialBuild: False​
​ Language:​

​BaseName : Dell EMC Avamar Virtual Edition Installation and Upgrade Guide version 18.2​
​Mode : -a---​
​Name : Dell EMC Avamar Virtual Edition Installation and Upgrade Guide version 18.2.pdf​
​Length : 780170​
​DirectoryName : C:\Avamar Documentation\​
​Directory : C:\Avamar Documentation\​
​IsReadOnly : False​
​Exists : True​
​FullName : C:\Avamar Documentation\Dell EMC Avamar Virtual Edition Installation and Upgrade Guide version 18.2.pdf​
​Extension : .pdf​
​CreationTime : 1/29/2019 3:20:01 PM​
​CreationTimeUtc : 1/29/2019 8:20:01 PM​
​LastAccessTime : 1/29/2019 3:20:38 PM​
​LastAccessTimeUtc : 1/29/2019 8:20:38 PM​
​LastWriteTime : 1/29/2019 3:20:38 PM​
​LastWriteTimeUtc : 1/29/2019 8:20:38 PM​
​Attributes : Archive, SparseFile, ​​ReparsePoint​

​PSPath : Microsoft.PowerShell.Core\FileSystem::C:\Avamar Documentation\test.txt​
​PSParentPath : Microsoft.PowerShell.Core\FileSystem::C:\Avamar Documentation\​
​PSChildName : email server settings.txt​
​PSDrive : C​
​PSProvider : Microsoft.PowerShell.Core\FileSystem​
​VersionInfo : File: C:\Avamar Documentation\test.txt​
​ InternalName:​
​ OriginalFilename:​
​ FileVersion:​
​ FileDescription:​
​ Product:​
​ ProductVersion:​
​ Debug: False​
​ Patched: False​
​ PreRelease: False​
​ PrivateBuild: False​
​ SpecialBuild: False​
​ Language:​

​BaseName : test​
​Mode : -a---​
​Name : test.txt​
​Length : 145​
​DirectoryName :C:\Avamar Documentation\​
​Directory : C:\Avamar Documentation\​
​IsReadOnly : False​
​Exists : True​
​FullName : C:\Avamar Documentation\test.txt​
​Extension : .txt​
​CreationTime : 1/29/2019 12:59:42 PM​
​CreationTimeUtc : 1/29/2019 5:59:42 PM​
​LastAccessTime : 1/29/2019 12:59:42 PM​
​LastAccessTimeUtc : 1/29/2019 5:59:42 PM​
​LastWriteTime : 1/29/2019 6:17:58 PM​
​LastWriteTimeUtc : 1/29/2019 11:17:58 PM​
​Attributes : ​​Archive​

​注意：FLR 窗口窗格的目录层次结构中仅显示“​​test.txt​​”​​文件。​

​ ​

​原因：​

​上述文件是在 Windows 虚拟机中创建的。有时，Windows 中的 NTFS 格式磁盘会将“ReparsePoint”属性附加到文件的元数据。Linux 操作系统 (OS) 不识别此属性，将文件视为“​​符号链接​​”。如上所示，文件类型是“lrwxrwxrwx”。​

​FLR 中不支持符号链接。​
​ ​

​ ​

​变更：​

​无​

​ ​

​解决方法：​

​解决方法：​
​1. 通过 VMwareGLR 插件使用 VMDK 装载恢复选项，并通过网络从装载的 VMDK 文件中复制文件。​
​2. 运行即时访问 (AI) 恢复，并将 WinSCP/FileZilla 打开到恢复的虚拟机。然后，通过网络将所需文件复制到目标虚拟机。​
​3. 运行 FLR 并将 WinSCP 打开到所选代理。在代理上导航到“/tmp/MntPnt####/Directory_Path/”，并通过网络将所需文件复制到目标虚拟机。​

​ ​

​主要产品：​

​Avamar​

​ ​

​产品：​

​Avamar Client for VMware 18.1、Avamar Client for VMware 18.2、Avamar Client for VMware 7.4.101-58、Avamar Client for VMware 7.5.100-183、Avamar Client for VMware 7.5.101-101、Avamar​