U.S. Federal International (OCONUS) Service and Support

U.S. Federal International (OCONUS) Service and Support

Toll/Toll Free Numbers

For service and support in your country, call the international toll free number listed in the regions below. Please note that some toll free numbers require an access code. If you do not have phone access or prefer to work online, contact Dell Online Support at https://support.dell.com/. Log in and then click on the Request Service link for e-mail support.

Worldwide Customers

Dial in Country Code and then 512-723-6309.

Service Locations

Dell currently offers on-site service in over 100 countries around the world.

To escalate service and support, please refer to the following steps:
  • Remind Tech that you are part of the OCONUS Program
  • Request Technical Support Manager
  • Still not satisfied, escalate to US_FORT@dell.com

For service and support within the first 60 days, please contact Customer Care.

Offers subject to change. Taxes, shipping, handling and other fees apply. U.S. Dell Small Business new purchases only. LIMIT 5 DISCOUNTED OR PROMOTIONAL ITEMS PER CUSTOMER. LIMIT 5 VOSTRO OR INSPIRON UNITS PER CUSTOMER. Dell reserves right to cancel orders arising from pricing or other errors.