Future proof your Dell EMC PowerStore investment with Anytime Upgrades

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Today, we announced Dell EMC PowerStore, a game-changing storage infrastructure platform engineered to solve modern data centre challenges with data-centric design, intelligent automation and adaptable architecture. PowerStore appliances also come with several options from Dell Technologies Services to provide the best service experience, and we’re excited to expand on the portfolio with the introduction of Anytime Upgrades, the industry’s most flexible controller upgrade program. 1

Speaking to the announcement, Glenn McPherson, Senior Regional Director, Modern Data Centre, Dell Technologies APJ, says:

“We’re excited to be introducing this new mid-range addition to the powerful range of storage solutions we offer in the ANZ market. Dell EMC PowerStore simplifies IT operations while delivering unprecedented levels of intelligence and automation, enabling organisations to unlock the power of their data, no matter its location or structure. We understand the challenges our customers face with the sheer volume of data they create daily, and the fact that it’s processed everywhere. PowerStore will help them become more agile and better equipped to handle the demands of the Data Decade.”

Providing Confidence from the Start

Dell Technologies Services experts will get your new PowerStore up and running fast with support through the life of the appliance with our portfolio of services such as ProDeploy Suite and ProSupport Suite.

With ProDeploy Plus, we’ll deploy your PowerStore so that you can quickly take advantage of your new appliance. And with ProSupport Plus, our most comprehensive support service, arms you with proactive and predictive support to maximise uptime and productivity, while significantly reducing IT effort. Additionally, when you’re buying a new PowerStore appliance, you’ll need to move workloads, applications, and files. PowerStore includes new native tools that automate the migration process, but we also offer a range of migration services to help whether you have an existing Dell EMC or 3rd party storage device. We also offer training and certification programs to provide your IT teams with the skills to administer and manage your new PowerStore appliance.

Starting today, customers get the best of our product and services innovation, the Anytime Upgrades program gives you the freedom to enhance your PowerStore infrastructure any time to meet changing needs.

Unmatched Flexibility with Anytime Upgrades

The Anytime Upgrades program is designed to expand and enhance PowerStore over time, providing greater choice, predictability and investment protection. Together, the Anytime Upgrades and the PowerStore adaptable architecture effectively ends the traditional cycle of disruptive storage platform migration with simple, flexible data-in-place upgrades — without downtime or impact to applications. And unlike other programs, Anytime Upgrades may be executed at any time2 within your service contract as opposed to waiting years.

Because this program is an add-on to ProSupport Plus, our highest level support offer, you’ll have priority access to specialised support experts and an assigned Technology Services Manager, who serves as a trusted advisor for support planning and technology decisions.

Anytime Upgrades are available in three options:

  • Next-Gen: Upgrade appliance nodes (controllers) to the next generation equivalent models
  • Higher Model: Upgrade to more powerful nodes within the current generation
  • Scale-Out: Apply a discount to expand your environment with a second appliance equal to the current model

When using the Next-Gen or Higher Model offers, the new nodes are deployed using ProDeploy Plus and supported under your existing ProSupport Plus contract at no additional cost.3

You’re in good hands

Whether purchasing a single PowerStore appliance or planning a clustered environment, we know that flexibility, simplicity, support and speed of execution are crucial. With the best available support and deployment services options available and now with Anytime Upgrades, customers can experience a highly flexible service with an accelerated path to productivity.

You can find more information on Dell Technologies Services here. You can also contact your Dell Technologies representative.

1 Based on Dell analysis, April 2020 using publicly available data to compare the highest available program/subscription offers for controller upgrades. Requires purchase of minimum 3-year ProSupport Plus with Anytime Upgrade Select or Standard add-on option at point of sale to qualify.

2 Eligibility begins 180 days after invoice.

3 Anytime Upgrades (Next-Gen and Higher Model) include Dell EMC ProDeploy Plus for Enterprise and ProSupport Plus on the new upgraded nodes

About the Author: Diana Hyland

Diana Hyland is a Product Marketing Manager for Dell Technologies Services and oversees marketing activities for Dell EMC’s data storage portfolio. She has 30 years of product marketing and communications experience, starting off in New York City’s ad business and eventually making her way to the exciting world of technology in Austin, Texas.
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