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    CUSTOMER STORIES

    Accelerating GenAI adoption and productivity with an AI factory

    • CustomerSamsung SDS

      IndustryInformation Technology

      LocationSouth Korea

    • Vision

      Enterprise cloud service provider Samsung SDS wanted to create GenAI services that improve how people work and live. To develop and run accurate, reliable GenAI services at scale for its own teams and its customers, Samsung SDS needed accelerated compute and scalable storage for developing, training and running ML and LLMs.

    • Solution

      Samsung SDS turned to its partner, Dell Technologies, and built a service platform using the Dell AI Factory with NVIDIA framework. For its AI Factory’s core infrastructure, Samsung SDS chose PowerEdge XE9680 servers with NVIDIA GPUs, scalable Dell PowerScale storage, and NVIDIA InfiniBand switches.

    • Impact

      With its AI factory, Samsung SDS enables its developers and customers to securely develop and deploy GenAI at scale. Samsung SDS has launched two GenAI services: Brity Copilot automates business processes and FabriX enables protected connections between the GenAI tools in the Samsung SDS AI factory and its customers’ IT systems.

    • Scott Koo, Corporate EVP, Cloud Service Business Division, Samsung SDS

      "We’re creating an AI factory for every customer, one that can be securely consumed as a service or deployed at their sites." 

      Scott Koo

    • Business Results

    • Supports more than 200 GenAI use cases for customers and employees.

    • Accelerates the development of GenAI models that are up to 98% accurate using RAG.

    • Increases the productivity of Brity Copilot users by up to 70% by equipping them with GenAI.

    • Enables Brity Copilot users to write meeting minutes 75% faster and email summaries 66% faster.

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