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Get the best deal with Price Match and Price Guarantee

How Dell’s Price Match Works

If you find a lower-priced advertised product, Dell will match the price.*
Call 1-866-640-3355 or chat with us and we’ll walk you through the process.

Accessories

How To: Step-by-Step

Step 1 :
Identify the eligible, lower-priced product you wish to price match on a qualifying retailer website.

Step 2 :
Share the active link showing the exact-match, lower-priced item with a Dell sales expert. Share via the Chat tool on Dell.com or call 1-866-757-9823. Once validated, they will complete your purchase.

Call 1-866-640-3355 or Click to Chat

What Dell Will Match

What Dell Will Match

The Price of a new personal computer, tablet, monitor, electronics or accessory from the following list of Retailer and E-tailer websites excluding products being sold from their respective marketplaces.

* Terms and Conditions apply 

Amazon.ca

Walmart.ca

Apple.ca

Newegg.ca 

BestBuy.ca

Staples.ca

Braultetmartineau.com

Tanguay.ca

Centrehifi.com

Thesource.ca

Lenovo.ca  

 

LondonDrugs.com

 

             

Dell will match the price when comparing the following specifications, the full list is available in the Terms and Conditions section*:

  • Processor
  • Operating System; Memory; Hard drive Capacity and Type
  • Graphics solution (i.e. GPU)
  • Screen Size, Resolution &Touch capability
  • Mobile Broadband
  • Security Features
  • Keyboard
  • Services, warranty & duration; Included software

Price

What Dell Won’t Match

  • Any sales with limited quantity, or sales classified as deal-of-the-day, flash sales, clearance, closeout, “doorbusters” Black Friday/Cyber Monday (the week before and after Thanksgiving), Boxing Day (the week before and after Boxing Day), Green Monday prices or sales on discontinued products.
  • Any items being sold by a retailer/E-tailer with paid membership club or paid loyalty programs (e.g. prices that require a club or loyalty card that is associated with a membership fee). Examples include, but are not limited to, Costco.com and SamsClub.com.
  • Any “Marketplace” Pages where an order is fulfilled by a third party rather than the owner/operator of the retail website, for example, Amazon Marketplace pages.
  • Any items being sold by resellers or private sellers
  • Any price that is based on rebates, coupons, financing offers, pricing errors, bundling of products and/or services, gift cards, gift card offers, workplace associated discounts or employee pricing.
  • Any customizable configurations, Dell specialty products including enterprise products, Latitude educational series, Latitude Rugged models, OptiPlex XE2 and Dell Storage and Networking products. Dell reserves to alter the list of exceptions from time to time.
  • Any prices not advertised on one of the websites above.
  • In-store only pricing.
  • Any product purchase intended for resale. Any products being sold by a retail outlet including items available on an E-tailer
  • Any product that is being offered for sale based on a lead time, rain check, or out of stock.

The matched price cannot be combined with any other promotion or discount. The requested matched price will be the final price with no further price adjustments or price guarantee options.


Price match cannot be combined with or apply to Dell’s Member Purchase Program offers or discounts.

Dell’s Price Match Guarantee FAQs

How do I price match an electronics item or Dell product not from www.Dell.ca, or an HP or Lenovo product from HP.com or Lenovo.com?

If you find a lower price at an eligible retailer with available stock (and the item is not limited quantity), Call or Chat with one of our sales experts. Provide them with the URL, so that they may validate the offer. Once they have confirmed that it meets the requirements of the program, they will complete your purchase.


What are the differences between Dell’s Price Match and Price Guarantee programs?

Dell is committed to giving you the best price on an identical item before and after your purchase. Our Price Match program is intended to be used prior to a purchase at Dell. Our Price Guarantee program ensures that you get credit for our lowest price for your item on www.Dell.ca up to 30 days after your purchase at Dell.com, in the event that we lower the price.

Remember, the Dell price guarantee applies for 30 days from your invoice date for purchases from Dell or Dell.com only, not other retail websites. The lower price must be for an identical product on Dell.com and the refund of the difference in prices is limited one Item per customer. The maximum purchase amount on Dell’s Price Guarantee program is $5,000. Like the Price match, the Price Guarantee does not apply to marketplace resellers, financing offers (including Special Financing offers), gift card offers, bundles, free items, pricing errors, service and installation offers, items advertised as limited-quantities, out-of-stock items, clearance, or Outlet products. The Price guarantee also does not apply to Dell’s Member Purchase Program offers for which you are not otherwise eligible, existing Deal of the Week, Daily Deals, coupons, mail-in rebates or rewards. The price guarantee cannot be applied between Thanksgiving Day and the Monday following Thanksgiving, as well as Green Monday.


How does the Price Match work?

Dell’s Price Match program must be initiated prior to purchase. Once eligibility requirements are validated by a sales agent, the price match will be done prior to your purchase. No rebates, credits, pre-paid gift cards, or other gimmicks – we make it simple and easy!

Can I price match online?

At this time, we do not offer automatic price matching online, and ask that you contact a sales expert via our chat team.

Is this promotion available to Small Businesses or Outlet customers?

This offer is only available to Home customers who are purchasing a new product for home use from either our FOR HOME or MEMBER PURCHASE PROGRAM stores. See respective terms and conditions for the consumer Price Match program at www.Dell.ca/pricematch.

How many products can I price match at a time?

Only one item may be price matched per customer. Maximum purchase amount using the Price Match program is $5,000 based on pricing found on the “for home” section of www.Dell.ca. Products intended for resale are expressly prohibited in the Price Match program.

Can I use Dell coupons or member discounts on a price matched item?

No. You may use either a coupon or a price match on an item, but not both. Price matched items also cannot be combined with any member purchase program discounts you may be eligible for.

Easy returns: Exceptions to Dell’s standard return policy still apply, and certain products are still not eligible for return at any time. See www.Dell.ca/returnspolicy.


Terms and Conditions

What Dell will Price Match:

Dell will match any new personal computer, tablet, or monitor that matches the key specifications noted below from HP, Lenovo or Apple sold on their respective Canadian website (see list of Retailers and E-tailers below).

Amazon.ca

Walmart.ca

Apple.ca

Newegg.ca 

BestBuy.ca

Staples.ca

Braultetmartineau.com

Tanguay.ca

Centrehifi.com

Thesource.ca

Lenovo.ca  

 

LondonDrugs.com

 

 

Dell will also match any new Dell branded personal computer, excluding Alienware branded products, with any Dell branded PCs found at any retailer or E-tailer listed above, but only if the PC shares the same key specifications (including those listed below) as an identical PC on the “for home” section of www.Dell.ca.

The price being matched must be current pricing from one of the retailers or E-tailers listed above. A written form of advertisement must be provided. Dell reserves the right to verify any competitor pricing and availability. Advertised product must be in stock and immediately available to qualify for a price match. Price match must be done prior to making the purchase. Our price matching program is only available to independent non-business consumers who are purchasing the product for personal use only.

Personal Computer, Laptop or Tablet

The product must match all of the following applicable key specifications of the Dell PC, Laptop or Tablet being price matched sold in the “for home” section of www.Dell.ca:

  • Class category (eg finishing materials, weight, quality, bevel)
  • Operating System
  • Memory
  • Hard disk drive capacity and type
  • Graphics solution (i.e. GPU)
  • Screen Size and Resolution
  • Touch capability
  • Processor
  • Mobile Broadband
  • Security Features
  • Keyboard (Backlit / Wireless)
  • Services, warranty and warranty duration
  • Included software

 

Monitors, Electronics and Accessories

Any new Dell monitor, electronic or accessory item sold by any of the retailer websites (see list of Retailers and E-tailers above) provided all the monitor specifications are the same for the monitor being price matched. The Dell monitor specifications and new electronic or accessory item and with matching Manufacturer’s Part Number, sold in the “for home” section of www.Dell.ca.

 

Exclusions and Exceptions

Price match is limited to one item per price match with a maximum purchase price of $5,000 based on the pricing found in the “for home” section of www.Dell.ca

The matched price cannot be combined with any other promotion or discount. The requested matched price will be the final price with no further price adjustments or price guarantee options.

Price match cannot be combined with or apply to Dell’s Member Purchase Program offers or discounts.

Dell reserves the right to decline a request to price match any Alienware branded PC, laptop, electronic or accessory.

 

Price match does not apply to the following:

  • Any sales with limited quantity, or sales classified as deal-of-the-day, flash sales, clearance, closeout, “doorbusters” Black Friday/Cyber Monday (the week before and after Thanksgiving), Boxing Day (the week before and after Boxing Day), Green Monday prices or sales on discontinued products.
  • Any items being sold by a retailer/E-tailer with paid membership club or paid loyalty programs (e.g. prices that require a club or loyalty card that is associated with a membership fee). Examples include, but are not limited to, Costco.com and SamsClub.com.
  • Any “Marketplace” Pages where an order is fulfilled by a third party rather than the owner/operator of the retail website, for example, Amazon Marketplace pages.
    • Any items being sold by resellers or private sellers

 

  • Any price that is based on rebates, coupons, financing offers, pricing errors, bundling of products and/or services, gift cards, gift card offers, workplace associated discounts or employee pricing.
  • Any customizable configurations, Dell specialty products including enterprise products, Latitude educational series, Latitude Rugged models, OptiPlex XE2 and Dell Storage and Networking products. Dell reserves to alter the list of exceptions from time to time.
  • Any prices not advertised on one of the websites above.
  • In-store only pricing.
  • Any product purchase intended for resale. Any products being sold by a retail outlet including items available on an E-tailer

 

  • Any product that is being offered for sale based on a lead time, rain check, or out of stock.

 

Offer Restrictions

Dell’s Price Guarantee applies for 30 days from invoice date to purchases from Dell or Dell.com only. Any competitor pricing based on limited quantity, or for deal-of-the-day, flash sales, clearance, closeout, discontinued, “doorbuster,” Black Friday/Cyber Monday (the week before and after Thanksgiving, Boxing Day/week,  and/or Green Monday prices. Lower price must be for identical product on Dell.ca. The maximum purchase amount on Dell’s Price Guarantee program is $5,000.

 

Offer does not apply to marketplace resellers, financing offers (including Special Financing offers), gift card offers, bundles, free items, customizable configurations, Dell specialty products, pricing errors, service and installation offers, items advertised as limited-quantities, out-of-stock items, clearance, or Outlet products. Price guarantee does not apply to Dell’s Member Purchase Program offers for which customer is not otherwise eligible, existing Deal of the Week, Daily Deals, coupons, mail-in rebates or rewards. Any price from a paid membership club or paid loyalty programs (e.g. prices that require a club or loyalty card that is associated with a membership fee). Examples include, but are not limited to, Costco.ca & SamsClub.ca.


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