Intel® Core™ Processors


    SupportAssist for PCs

    Smart technology that powers your support experience

    SupportAssist¹ is the smart technology, available on your PC that will keep it running like new by removing viruses, detecting issues, optimizing settings and telling you when you need to make updates. Premium Support Plus customers enjoy the full set of SupportAssist features including predictive issue detection and proactive resolution.

    Ready for the best in PC support?  

    Support Assist

    Keep your PC running like new

    Boost performance

    • Automatically optimizes
    • Frees up space
    • Tunes Wi-Fi and PC settings

    Proactive resolution

    If there’s a problem, we contact you first and make resolution easy²

    Predict issues

    Our smart technology detects failures before they happen³

    Get updates

    Stay up to date with the latest drivers and downloads

    Protect your PC

    Automatically remove viruses and malware

    Single stop for support

    • Open a support request
    • Access technical support
    • Get service plan details

    Premium Support Plus


    Get the most out of SupportAssist with Premium Support Plus

    • Premium Support Plus and SupportAssist help you get issues resolved up to 46% faster compared to basic hardware service4
    • Optimizes PC performance automatically
    • Predicts hard drive, battery and solid state drive issues before the problem starts
    • Automated removal of viruses and malware

    Learn more

    1. SupportAssist is not available on Linux, Windows RT, Android, Ubuntu or Chrome based products.

    2. SupportAssist automatically detects and proactively alerts Dell to: operating system issues, software upgrades, driver updates and patches, malware, virus infected files, failures of hard drives, batteries, memory, internal cables, thermal sensors, heat sinks, fans, solid state drives and video cards.

    3. Predictive analysis failure detection includes hard drives, solid state drives, batteries and fans.

    4. Based on May 2017 Principled Technologies test report commissioned by Dell comparing Dell Basic Hardware Service to Premium Support Plus with SupportAssist Technology. Testing conducted in the United States. Actual results will vary. Full report:

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