General
Service Included
Advanced exchange programme
Full Contract Period
2 years
Support Period
2nd and 3rd year
Response Time
Same business day (next business day for requests after 12:00 p.m.)
Pricing Type
Must be purchased within 90 days of the product purchase
Details
Service & Support
- Extended service agreement - advanced exchange programme - 2 years - shipment - response time: same business day (next business day for requests after 12:00 p.m.)
- Technical support - phone consulting - 2 years
- Technical support - web knowledge base access - 2 years - availability: 24 hours a day / Monday-Sunday
Compatibility Information
Designed For
Xerox C235, C235/DNI