Northwestern Medicine

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CUSTOMER STORIES GenAI improves productivity and patient outcomes

Northwestern Medicine Logo
Customer - Northwestern Medicine​

Industry - Healthcare

Location - United States

Vision

Northwestern Medicine wanted to advance the healthcare ecosystem to improve patient outcomes and accelerate healthcare delivery. To realize the promise of GenAI, it sought to follow a unified approach that would allow caregivers to act more quickly to save lives and be more effective in helping patients.

Solution

The organization collaborated with the Dell Technologies AI Innovation Lab and NVIDIA to create a GenAI solution to run multimodal large language models, designed as a cluster of four Dell PowerEdge XE9680 servers, each equipped with eight NVIDIA H100 GPUs and deployed on premises.

Impact

Northwestern Medicine leads healthcare innovation by using GenAI to revolutionize both diagnostics and administration, enabling improved patient experiences and allowing doctors and nurses more time to focus on patients. GenAI helps save lives as it draws attention to critical findings that need immediate attention.

“GenAI and AI offer a tremendous opportunity to help us take better care of our patients and give time back to care providers.”

Dr. Mozziyar Etemadi, Clinical Director of Advanced Technologies, Northwestern Medicine

Northwestern Medicine GenAI Pan-Dell Customer Story Video, AI May 2026
Northwestern Medicine deploys GenAI solutions to save lives and revolutionize healthcare

Business Results

Improves radiology performance by up to 40%.
Saves lives by alerting clinicians to conditions requiring immediate attention.
Allows caregivers more time to focus on patients.
Enables predictive, proactive care management at individual, organizational and regional levels.
Provides a blueprint for GenAI adoption across the healthcare industry.
Elevates the safety, quality and consistency of healthcare.

How Northwestern Medicine Leveraged Dell Technologies

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Dell PowerEdge XE Servers

PowerEdge XE servers are acceleration-optimized and engineered for AI and GenAI workloads.

Dell AI Solutions

AI innovation from Dell Technologies accelerates the journey from possible to proven.

Dell AI Factory with NVIDIA

Dell Technologies and NVIDIA enable organizations to securely develop and deploy GenAI at scale.
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Northwestern Medicine Customer Story Intake Form Image

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