Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products

Help Me Choose: Optional iDRAC Service Module (iSM)

iDRAC Service Module is a lightweight service that supplements iDRAC monitoring and configuration with information available from the server’s operating system (OS). By having iSM pre-installed, you will be able to quickly access critical logs and support information should you need to contact Dell Support.

The iDRAC Service Module provides the following features:

  • View operating system (OS) information
  • Integration with Support Assist Collection
  • Perform automatic system recovery
  • Perform “full AC power cycle” via the OS – without having to physically visit the server
  • iDRAC access via Host OS IP
  • iDRAC remote hard reset

iSM is installed and enabled by default when a Windows OS factory installation is selected.

  • iSM – Enabled - Provides factory installation of iSM in the Windows OS.
  • iSM – Disabled - Customers who do not wish to have iSM installed in the Windows OS should select this option.

Compare Products (0)

Add the products you would like to compare, and quickly determine which is best for your needs.