Alienware Care Next Business Day Onsite Service, 12 Month(s)
Accidental Damage Protection (ADP) *
None
Keyboard
Alienware White Backlit Keyboard, English UK
Ports
2 USB 3.2 Gen 1 (5 Gbps) ports 1 USB 3.2 Gen 2 (10 Gbps) Type-C® port with DisplayPort™ 1.4a ports 1 USB 3.2 Gen 2 (10 Gbps) Type-C® port with Power Delivery 1 HDMI 2.1 port with Discrete Graphics Controller Direct Output 1 universal audio jack (RCA, 3.5 mm) 1 RJ45 Ethernet port, 1GbE 1 power-adapter port
Slots
No slots
Dimensions & Weight
Height (peak): 22.70 mm (0.89 in.) Height (front): 18.60 mm (0.73 in.) Width: 356.98 mm (14.05 in.) Depth: 265.43 mm (10.45 in.) Starting weight: 2.49 kg (5.49 lb) Maximum weight: 2.57 kg (5.68 lb)* 130W power adapter: 0.52 kg (1.15 lb)* 180W power adapter: 0.58 kg (1.25 lb)*
Touchpad
Multi-touch gesture Premium Precision touchpad with integrated scrolling
Camera
720p at 30 fps HD camera, Dual-array microphones
Audio and Speakers
Stereo speakers, Realtek AL3204 Audio Controller, 2 W x 2 = 4 W total
Ratings & Reviews are provided by verified users through email, My Account, or at events.
What customers are saying
Customers praise the Dell Alienware 16 Aurora for its strong gaming and creative performance, easy upgrade options, and solid build quality that handles demanding software and graphics well. Some customers report serious problems such as frequent crashes, black‑screen or hardware faults, and poor delivery or support experiences, including damaged units and unhelpful service. Overall, most reviews highlight the laptop’s powerful specs and smooth operation—examples include smooth 2K gaming and fast multitasking—while a smaller group emphasizes reliability and service issues.
This AI-generated summary reflects customer review from the past two years and is updated weekly.
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