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Consumer Offer Details


Citibank Cashback Offer Terms & Conditions:


Citibank, N.A. (“Citibank”) and Dell are launching offer (“Offer”) for the below Offer Period. Details of the Offer extended to all individuals holding valid Citibank Credit Cards except Corporate Credit Cards (“Cards”) issued in India (“Customers”) are detailed herein below.

Offer Period:

Offer is valid from 00.00 hours on 5th Aug,2022 till 23.59 hours on 4th Sep, 2022 (hereinafter referred to as “Offer Period”)


Details of the Offer:

  • Customer is eligible for 10% cashback up to 5,000 and 5% cashback up to 2,000 on select products as per the list mentioned in the Annexure below during the Offer Period
  • Offer is applicable only on purchase of laptops on
  • Minimum Transaction to be eligible for cashback is 39,999
  • Maximum cashback per transaction is 5,000
  • Offer is valid only on EMI and Non-EMI transactions. EMI option is valid only on Citi credit cards
  • Offer is only valid once per card
  • Offer is valid on select products.


Offer Terms and Conditions:


  • This Offer is available to all Citi Credit cards issued in India except Corporate Credit Card.
  • Add on cards will be treated as separate cards.
  • The Offer is valid on EMI transactions. Citibank merchant EMI Terms & Conditions will be applicable on EMI transactions. For More Details Click Here.
  • Cashback amount shall be credited on or before 90 business days from the date of transaction to all open and active card members’ account only. The timeline provided for effective credit is only indicative of expected period and may vary from the actual date of credit.
  • This Offer can neither be combined with any other Citibank offer nor can it be transferred or assigned to any other Customer or third party.
  • Cashback will be credited at open and active card member account.
  • The transactions for any approved claim of refund/replacement shall be excluded from this Offer.
  • Cash back will not be applicable for a transaction where a refund is processed. The refund amount will be equal to card swipe amount and not the invoice amount.
  • Citibank holds no warranty and is not representative of the delivery, services, suitability, merchantability, availability or quality of the products made available to Customer by Dell under the respective Offer.
  • The Customers shall not hold Citibank, its group entities, or affiliates, their respective directors, officers, employees, agents, vendors, responsible for or liable for, any actions, claims, demands, losses, damages, personal injury, costs, charges and expenses which a Customer claims to have suffered, sustained or incurred, or claims to suffer, sustain or incur, directly or indirectly, by way of and/or on account of participating in the Offer or the acceptance, decline, non-receipt, suitability, quality or by use or non-use or suitability or effectiveness of the products/services .
  • Citibank is not liable or responsible for any claim(s), dispute(s) regarding delivery, service, suitability, merchantability, availability, quantity or quality made available to the Customers under the Offer on the products/services (shortly referred as “Claims”).
  • In reference to any Claims under the Offer, it must be addressed in writing, by the Customers directly to Dell and that Citibank shall not entertain any communication in this regard. Any query/ contention/dispute raised by any Customer to Citibank shall be forwarded to the Dell who shall be solely responsible for resolving such queries/ contentions/disputes within reasonable time.
  • The Offer is valid only if the Customer’s account continues to be in good standing and payment continues to reach Citibank before the payment due date.
  • Citibank reserves the right to, at any stage and at its discretion, to extend or terminate this Offer, without prior notice or assigning any reasons thereof, to add/alter/modify/change or vary all or any of these terms and conditions or to replace wholly, or in part, this Offer by another Offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
  • Neither anything contained in these terms & conditions, nor the running of these Offer to which they apply, shall be construed as an obligation on Citibank to continue the Offer up to, on or after the Offer termination date. Nothing herein amounts to a commitment or representation by Citibank to conduct further such Offers.
  • The Offer terms & conditions shall be governed by the Laws of India. Any dispute arising out of this Offer shall be subject to the exclusive jurisdiction of competent courts in Mumbai.
  • Any taxes or liabilities or charges payable to the Government or any other regulatory authority or body, if any, shall be borne directly by Customer and/or billed to the account of the Customer.
  • If the Offer and/or anything to be done by Citibank or any other entity in respect of the Offer is prevented or delayed by causes, circumstances or events beyond the control of Citibank or any other entity, including but not limited to computer viruses, tampering, unauthorized intervention, interception, fraud, technical failures, floods, fires, accidents, earthquakes, riots, explosions, wars, hostilities, acts of government or other causes of like or similar or other character beyond the control of Citibank or the other entity/ies, then Citibank and/or the other entity/ies shall not be liable for the same to the extent so prevented or delayed, and will not be liable for any consequences.
  • Citibank shall in no way be liable if any Customer is unable to login to Dell WEBSITE/APP] due to incompatibility of device, internet usage plans, or any other reason whatsoever.
  • Customers are not bound in any way to participate in this offer. Such participation is voluntary and is deemed as acceptance of the terms and conditions mentioned herein. By participating in the offer, the Customers agree to be bound by the terms & conditions contained herein. Without a Customer being required to do any further act, he/she shall be deemed to have read, understood and unconditionally accepted the terms & conditions herein. The Offer Terms & Conditions need to be read in conjunction with the detailed Citibank Card member Terms & Conditions, Most important terms and conditions (MITC), Citibank Account T&Cs and terms governing the use of Citibank credit/debit cards and/or Citibank website.
  • Payment of fees/service charges/all other amounts due from the Customer to Citibank from usage of credit/debit cards by the Customer under this Offer and/or otherwise will be governed by Citibank Account Terms & Conditions, the Card member Terms and Conditions and MITC. Customer can also view the complete terms and conditions on the online portal
  • Any query regarding the offer will be entertained till 31st Dec,2022. Post such date, Dell or Citibank will not entertain any correspondence or communication regarding this Program from any customers/persons.

    This product/service is offered by branches of Citibank, N.A. in India.

    © 2022 Citigroup Inc. Citi, Citibank and Arc Design are registered service marks of Citigroup Inc. or its affiliates used and registered throughout the world.

No Cost EMI.

Terms and Conditions of Credit Card No Cost EMI

• The following terms and conditions apply to no cost equated monthly installment (""EMI"") transactions made using EMI facility as a payment option (""No Cost EMI"")

• This offer is available on select products as determined from time to time. The customers will be able to view the offer on the product page and payment page

• The Offer is applicable only to products where this No Cost EMI is mentioned

• Any person availing this Offer shall be deemed to have accepted these terms and conditions

• The banks issuing the credit cards reserve the right to charge Goods and Services Tax (GST) or other applicable taxes on the purchase transactions undertaken on EMI

• The discretion to allow the payment lies with the bank issuing the credit card. Dell will have no obligation or liability in the event the bank refuses to process the transaction for any reason

• The Bank charges annual interest rates according to the reducing monthly balance. In the monthly reducing cycle, the principal is reduced with every EMI and the interest is calculated on the outstanding balance

• The banks issuing the credit cards reserve the right to charge Goods and Services Tax (GST) or other applicable taxes on the purchase transactions undertaken on EMI

• All government Levies like GST, TDS, etc., shall be payable by the Cardholder as applicable at the time the respective Offer

• Dell will not charge a processing fee for availing EMI option. Bank may however charge processing fee or cancellation charges as per the banks policies
Such charges shall be paid by customer and will not be refundable even in the event of return/cancellation of the order

• In case customer fail’s to make timely payment of EMI, there may be additional interests/penalty which may be levied by the bank which may be higher than the discount offered under this scheme

• Dell reserves the right to stop No Cost EMI payment option at any time without prior notice and without any liability

• Customers can add more than one item to their cart and if all the products are available on no cost EMI, you will get no cost EMI discount on all

• No Cost EMI discount will be calculated only on the eligible items in the cart

• Bank does not endorse any of the products being offered under the Program and will not accept any liability pertaining to the quality, merchantability, fitness, delivery or after sales service of such products which shall be at the sole liability to Dell

• Pictures of products shown in the communication sent to the customer either through mailers or advertised on the website, are representative only and may not bear a resemblance to the actual products

• None of the parties shall under any circumstances be responsible towards the same

• Under no circumstance will the offer/discount being offered under this Program be settled with cash in lieu by Bank or by Dell

• Returned transactions, disputed or unauthorized/fraudulent transactions will not be considered for the Offer

• This Offer is valid only in India. The minimum age of such Cardholder shall be 18 years

• All claims shall be subject to the exclusive jurisdiction of the Courts at Bengaluru

Headset Offer.

  • By participating in the Alienware & Sennheiser Headset you acknowledge and agree to T&Cs related to these offers
  • The offer is by Dell India for customer purchase of select Inspiron Notebooks, Vostro Notebooks, XPS Laptops and Alienware laptops in India from
  • The offer is valid for a limited time only, on select Inspiron Notebooks, Vostro Notebooks, XPS Laptops and Alienware laptops
  • You will receive an email with the invoice copy once your order is built. This can take up to 7 business days from the date of order
  • You will need the invoice soft copy (with invoice number) and service tag to register for the offer
  • The registration needs to be completed within 15 days from the date of invoice
  • Successfully registered customers will be provided with a unique registration reference ID instantly
  • The registration will be validated within 7 working days
  • The dispatch timeline for Headset is within 21 days of customer registering online with the required details
  • No bulk registration allowed (only single unit registrations allowed)
  • This Offer is provided on a best-efforts basis and participation in the Offer is voluntary. Nothing contained herein amounts to a commitment by Dell to conduct further, similar, or other offers
  • To check the registration status or goods dispatch status, please refer to Track Ticket Status on or call +91 80 4719 4007 or email at
  • For More Details Click Here

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