Premium Support Plus
Premium Support
Why choose Dell Premium Support Plus?
Accidental Damage
What’s covered:
- Liquid spilled on or in unit
- Drops, falls and other collisions
- Electrical surge
- Damaged or broken LCD due to a drop or fall
Compare
What you get | Base Warranty | Premium Support | Premium Support Plus |
Technical support through phone and online*
|
Varies | 24x7 | 24x7 |
Hardware repair model* | Varies | On-site | On-site |
Dedicated phone queue with direct access to Dell support experts | |||
Single resource for software and hardware expertise | |||
Collaborative help to resolve everyday software issues* | |||
International support – help that travels with you* | |||
SupportAssist technology-enabled features* | |||
Proactively finds issues and contacts Dell while notifying you | |||
Predicts problems before they start | |||
Automated removal of viruses and malware | |||
Optimizes PC performance automatically | |||
Personalized help with software to set data backup, parental controls, and more | |||
Repairs for accidental damages like drops, spills and electrical surges |