Dell Pro Wireless ANC Headset - WL5024

Name: Dell Pro Wireless ANC Headset - WL5024
Brand: Dell
SKU: 520-bbgg

Elevate your workday communication with a headset that comes equipped with an AI-based microphone and Hybrid Active Noise Cancellation, designed to reduce background noise, ensure comfort, and bring your productivity to the next level.

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Manufacturer part MDCH2 | Dell part 520-BBGG | Order Code 520-bbgg | Dell

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Software Certification

Microsoft Teams (Open Office) Certified

Zoom Certified

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Warranty

3 Year Limited Hardware with Advanced Exchange Service

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Compatibility

Win11/10 64 Bit

Mac OS

Features & Design

Enhanced audio quality for optimal productivity

Be heard more clearly
With an AI-Based Noise Cancelling (AI-NC) microphone that distinguishes between human voices vs. surrounding background noises you can be heard clearly at all times.

Our AI-enabled microphone

Established industry microphone

Focused listening
Hybrid Active Noise Cancellation has increased levels of noise cancellation to block unwanted noise, making audio more clear and immersing you in what you're listening to.

Environment without ANC*

*Recorded in a simulated environment, performance may vary.

Environment with ANC On*

*Recorded on actual headset, in a simulated environment, performance may vary.

Enhanced audio quality for optimal productivity

Man using a Dell laptop with headphones on his head and a woman in a kitchen in the background.

Designed for ease of use

The adjustable headband and replaceable leatherette memory foam ear cushions ensure productivity and comfort while conferencing. Connect to a USB-C or USB-A port to get started.

Dell Pro Wireless ANC Headset - WL5024 Datasheet

Find the right headset for you

Control at your fingertips

This headset is equipped with convenient call controls on the ear cups and a quick deploy discrete AI-based boom mic. Flip the boom arm up/down to mute/unmute calls and tuck it away when not in use.

Effortless connectivity

Easy charging
Enjoy up to 78 hours of listening time on a full charge.
Simply charge device by placing it on the charging dock.

Seamless collaboration
This headset is certified for Microsoft Teams (Open Office) and Zoom. It's compatible with leading UC platforms.

Click here for a list of UC Platforms

Multi-point connectivity
Connect up to eight devices, and pair effortlessly and securely in just one click with Dell Pair. Enjoy multi-point connectivity via Bluetooth 5.3^®.

Dell Pair

Your headset is detected automatically & paired with only one click using Dell Pair - a simple and secure way to connect your headset to your PC.

Personalise your settings

Dell Peripheral Manager allows the user to make changes to the audio and device settings with additional customisation such as Audio Mode, Active Noise Cancellation Mode, Wear Detection Mode, Sidetone, Audio Output Preset, Busy Light, Battery Indicator and more. You may also check the headset's status including battery level and connected devices.

Learn more about Dell Peripheral Manager.

Dell Audio App

Conveniently access your wireless headset control right from your smartphone and start enjoying clear communication and personalized preferences.

Download the Dell Audio app from the Apple App Store^® or Google Play™ store.

Accessories

Dell Pro Wireless Headset Ear Cushion HE524.

Dell Pro Wired/Wireless Headset Ear Cushion - HE524

Dell Wireless Audio Receiver - HR024

Dell Pro Wireless Charging Stand – HC524

Dell Pro Headset Charging Stand - HC524

Product Features

1. Adjustable Leatherette Headband

2. Discrete Boom Microphone

3. Leatherette Memory Foam Ear Cushion

4. Control Buttons

5. USB-C Wireless Audio Receiver and USB-A Adapter

Compatibility

Operating System

Windows 10, 11 or later, Mac OS

Software

Dell Peripheral Manager for Windows OS
Dell Audio App, Android OS and Apple iOS

Warranty

This product comes with a 3-year Advanced Exchange Service so that if a replacement becomes necessary, it will be shipped to you the next business day during your 3-year Limited Hardware Warranty.

What's in the box

Dell Pro Wireless ANC Headset - WL5024

USB-A Adapter

USB-C Wireless Audio Receiver

Type-C Charging Cable

Soft Carrying Pouch

User Documentation

Tech Specs

Audio (output/speaker)

Speaker Size

40mm

Frequency Response

20Hz - 20kHz

Frequency Response (music mode)

20Hz - 20kHz

Frequency Response (talk mode)

100Hz - 8kHz

Speaker Driver Sensitivity

120dB @ 1mW/1kHz

Noise cancellation

Hybrid ANC

User Hearing Protection

Yes - EN50332

Audio codecs supported

AAC (advanced audio coding), SBC, LC3

Audio (input/microphone)

Noise cancellation (microphone)

AI Up-Link Noise Cancellation

Microphone Type

5 (2 analog, AI Beamforming & 4 Hybrid ANC)

Microphone Frequency Range

100Hz - 14kHz

Microphone Direction

Uni-Directional, AI Beam Forming

Sensitivity

-45dBV/Pa

Signal-to-Noise Ration (SNR)

55dB

Mic Boom

100-130° rotation (Discreet, single sided, left)

Design & Fit

Form Factor

On-Ear

Weight

219g

Ear Cup Size (Diameter)

70 (W) x 77 (H) mm

Headband Material

leatherette + memory foam

Ear Cushion Material

Leatherette + memory foam cushions

Battery & Charging Performance

Fast charging

Yes (Plugged). 15 mins = approx 10 hrs (listening, ANC & Busy Light OFF)

Dock

Dock (upsell)

Charging Mechanism

USB-C (plug in for fast charging), Dock (upsell)

Headset Battery Capacity

750 mAH

Battery Charge Time

2.5 Hrs to Full

Talk/Listening Time

Talk:
Up to 34hrs (ANC & busy light off)
Up to 20hrs (ANC & Busy light on)

Listening time:
Up to 78hrs (ANC Off & busy light off)
Up to 50hrs (ANC On & Busy light off)

Connectivity

Wireless Connections

BT 5.3 w/ range up to 30 m/100 ft (LE Audio)

Wireless Adapter (Teams' BT Dongle)

Yes, USB-C

Wired Connections

Detachable USB C-C (charging)

Cable Length (Wired incl Controller)

1.5m

USB Converter Adapter/Dongle

USB-A (male), USB-C (female)

Multi-Point

Yes (Up to 8 devices (memory), 2 simultaneous connection)

LE Audio Ready

Yes

Intelligent / Advanced Features

Transparency / Aware Mode

Yes, Adjustable

Voice Assistant (Pass-Through) - Mobile Only

iOS (Apple Siri), Android (Google Assistant, Samsung Bixby)

Telemetry

Yes

ANC Mode

Yes, Button

AI Beamforming

Yes

Controls, Indicators

Head Sensor

Yes. Conventional

Usage/Call LED Indicators

Double-sided, LED

Button controls

Mute/unmute mic on earcup (Mutes when in discreet mode)
Media (Long press to trigger Voice assistant)
Volume +/-
ANC modes
Power On/Off (single press), BT Pairing (long press for BT pairing)
MS Teams

Certifications

Microsoft Teams (Open Office) Certified
Zoom Certified

Software

Hardware OS Support

Win11/10 64 Bit, Mac OS

Software Support

Dell Peripheral Manager for Windows OS
Dell Audio (iOS & Android)

Service & Support

Package Content

Dell Pro Wireless ANC Headset - WL5024
USB-A Adapter
Travel pouch
User documentation/manual
USB-C adapter (Teams)
USB-C to C cable (Charging)

Warranty

3 Year Limited Hardware with Advanced Exchange Service

Part Replacement/Accessories

Ear Cushions.
Part : Dell Wired Headset Ear Cushions - HE324
USB-C BT adapter - HR024
Charging Dock - HC524

Ratings & Reviews

Dell Pro Wireless ANC Headset - WL5024: Hands-on Review

"Premium Office Headphones For Calls and Meetings." — Tech360tv

Drivers, Manuals & Support

Dell Support

From drivers and manuals to diagnostic tools and replacement parts, Dell Product Support has you covered!

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Welcome

Welcome to Dell

Dell Pro Wireless ANC Headset - WL5024

Software Certification

Warranty

Compatibility

Features & Design

Enhanced audio quality for optimal productivity

Designed for ease of use

Control at your fingertips

Effortless connectivity

Dell Pair

Personalise your settings

Accessories

Product Features

Compatibility

Warranty

What's in the box

Tech Specs

Drivers, Manuals & Support