Microsoft Office Home 2024 + Microsoft 365 Basic 1 year subscription
Security Software
McAfee LiveSafe 1-year (5-device)
Extended Service
Basic Onsite Service after remote diagnosis with Hardware-Only Support, 12 Month(s)
Accidental Damage Protection
None
Keyboard
English International backlit Copilot key keyboard, no numeric keypad
Ports
2 USB 3.2 Gen 1 Type-A (5 Gbps) ports 1 USB 3.2 Gen 2 (10 Gbps) Type-C® with Power Delivery and DisplayPort™ 1 headset (headphone and microphone combo) port 1 HDMI 1.4 port 1 power-adapter port
Note: The maximum resolution supported over HDMI is 1920x1080 @60Hz. No 4K/2K output.
Slots
1 SD-card slot 1 wedge-shaped lock slot
Dimensions & Weight
Aluminium Height (front): 0.62 in. (15.86 mm) Height (peak): 18.90 mm (0.74 in.) Height (rear): 0.68 in. (17.31 mm) Width: 12.36 in. (314.00 mm) Depth: 8.90 in. (226.15 mm) Weight (minimum): 3.44 lb (1.56 kg)* Weight (maximum): 3.64 lb (1.65 kg)*
Plastic Height (front): 15.86 mm (0.62 in.) Height (peak): 19.90 mm (0.78 in.) Height (rear): 17.31 mm (0.68 in.) Width: 314.00 mm (12.36 in.) Depth: 226.15 mm (8.90 in.) Weight (minimum): 1.56 kg (3.44 lb)* Weight (maximum): 1.65 kg (3.64 lb)*
Touchpad
Platinum Silver: Precision touchpad
Camera
720p at 30 fps HD RGB camera, Single microphones 1080p at 30 fps widescreen FHD-RGB camera, Dual-array microphones
Audio and Speakers
Stereo speakers with Waves MaxxAudio® Pro and Dolby Atmos Core, 2W x 2 = 4W total
Reviews are provided by verified users through email, My Account, or at events.
What customers are saying
Customers describe the Dell laptop as a straightforward, affordable device that meets everyday tasks, with easy setup, quiet operation, and sufficient ports for study or office work. Some customers report problems such as unreliable Wi‑Fi, noisy fans, or poor after‑sales support, leading a few to return the machine or switch brands. Overall, most reviews praise its basic functionality and value, while the minority highlight connectivity issues and service frustrations, exemplified by complaints about Wi‑Fi drops and delayed, unhelpful customer service.
This AI-generated summary reflects customer review from the past two years and is updated weekly.
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