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Help Me Choose: Keep Your Hard Drive

Your sensitive data and hard drive don't ever have to leave your control. With the Dell™ Keep Your Hard Drive service, you can retain physical possession of a failed hard drive to ensure the security of classified, proprietary and sensitive data.

Help Me Choose: Keep Your Hard Drive

Overview

When you choose the Keep Your Hard Drive service, you get:

  • Great Security — Retaining physical possession of a failed hard drive helps ensure security of classified, proprietary or sensitive data. By retaining the defective hard drive, you have control over its disposal and mitigate the risk of expensive regulatory or civil liability
  • Complete Control — By keeping failed hard drives in-house, you decide how and when to dispose of your data. Tracking failed hard drives in-transit becomes a nonissue
  • Compliance — Because you are able to retain possession of sensitive information on your hard drives, you can comply with current data privacy regulations
Contact your Dell sales representative to purchase Keep Your Hard Drive for other Dell systems that remain covered under the limited warranty and have not yet experienced a failed hard drive.

If you select ProSupport Plus, it includes hard drive retention after replacement.

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* Important Dell Details: 

**Dell's Terms and Conditions: Apply to all sales available on request or at "Terms and Conditions of Sale" located at the bottom of our homepage at: www.dell.com.my 
    
Prices and specifications are correct at date of publication but subject to availability or change without notice. Promotional deals apply to maximum order size of 10 desktop or laptop systems. Dell cannot guarantee that promotions and prices listed online will be available to purchase by telephone.

Pricing: The pricing available on this site is Dell’s pricing for online purchases only. No promotional savings apply to Dell’s online pricing other than the savings listed on this site. Any promotional savings listed on this site are referenced off of a previous online price for the same product or service. If you have contractual terms with Dell that refer to list pricing, please contact your Dell sales representative to obtain information about Dell’s list pricing.

Returns Policy: Dell’s “Returns Policy” found at www.dell.com.my applies to all sales. Choose carefully, as order cancellation rights are limited and additional costs may apply. 

Mistakes: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

Onsite Service: Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished . 

CompleteCover: Service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell. This service is only available in selected countries.

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