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    SupportAssist for PCs

    Smart technology that powers your support experience

    SupportAssist¹ is the smart technology, available on your PC that will keep it running like new by removing viruses, detecting issues, optimizing settings and telling you when you need to make updates. Premium Support Plus customers enjoy the full set of SupportAssist features including predictive issue detection and proactive resolution.

    Ready for the best in PC support?  

    Support Assist
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    Keep your PC running like new

    Boost performance

    • Automatically optimizes
    • Frees up space
    • Tunes Wi-Fi and PC settings

    Proactive resolution

    If there’s a problem, we contact you first and make resolution easy²

    Predict issues

    Our smart technology detects failures before they happen³

    Get updates

    Stay up to date with the latest drivers and downloads

    Protect your PC

    Automatically remove viruses and malware

    Single stop for support

    • Open a support request
    • Access technical support
    • Get service plan details

    Premium Support Plus

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    Get the most out of SupportAssist with Premium Support Plus

    • Premium Support Plus and SupportAssist help you get issues resolved up to 46% faster compared to basic hardware service4
    • Optimizes PC performance automatically
    • Predicts hard drive, battery and solid state drive issues before the problem starts
    • Automated removal of viruses and malware

    Learn more

    1. SupportAssist is not available on Linux, Windows RT, Android, Ubuntu or Chrome based products.

    2. SupportAssist automatically detects and proactively alerts Dell to: operating system issues, software upgrades, driver updates and patches, malware, virus infected files, failures of hard drives, batteries, memory, internal cables, thermal sensors, heat sinks, fans, solid state drives and video cards.

    3. Predictive analysis failure detection includes hard drives, solid state drives, batteries and fans.

    4. Based on May 2017 Principled Technologies test report commissioned by Dell comparing Dell Basic Hardware Service to Premium Support Plus with SupportAssist Technology. Testing conducted in the United States. Actual results will vary. Full report: http://facts.pt/sk4vHh

    
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    RETURNS POLICY: Dell’s “Returns Policy” found at //www.dell.com.my/ applies to all sales. Choose carefully, as order cancellation rights are limited and additional costs may apply.

    MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

    ONSITE SERVICE: Technician, replacement part or unit (depending on service contract) will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions (on site and/or next business day service not available in some locations) and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for. Replacements may be refurbished.

    COMPLETECOVER: Service is available for personal computers, Axim PDAs, Dell branded projectors and LCD TV. CompleteCover excludes theft, loss, and damage due to fire, intentional damage, acts of God or natural disasters, animals, pets or pests. Customer may be required to return unit to Dell.This service is only available in selected countries.

    TRADEMARKS: Celeron, Intel, the Intel logo, Intel Atom, Intel Core, Intel Inside, the Intel Inside logo, Intel vPro, Intel Evo, Intel Optane, Intel Xeon Phi, Iris, Itanium, MAX, Pentium, and Xeon are trademarks of Intel Corporation or its subsidiaries.

    © 2018 NVIDIA, the NVIDIA logo, GeForce, GeForce RTX, GeForce MAX-Q, GRID, SHIELD, Battery Boost, CUDA, FXAA, GameStream, G-Sync, NVLINK, ShadowPlay, SLI, TXAA, PhysX, GeForce Experience, GeForce NOW, Maxwell, Pascal and Turing are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries.

    #Smart Selection Restrictions:
    Your order will be shipped only upon order confirmation. Order confirmation after 2pm is considered the next business day. Smart Selection estimated delivery times from order confirmation are 1 to 3 business days for Penang and Wilayah Persekutuan, 5 business days for East Malaysia; and 3 business days for the rest of Peninsular Malaysia. If your order contains non-Dell branded products and peripherals, these products will be delivered to you separately. Your Smart Selection order is subject to Dell’s Standard Terms and Conditions of Sale that are available on request or call us for more details. Available for selected Dell laptops and desktops only. Please check with phone sales expert or online chat representatives for availability.

    ©2011 Advanced Micro Devices, Inc. All rights reserved. AMD, the AMD Arrow logo, ATI, the ATI logo, AMD Athlon, AMD Phenom, AMD Turion, Radeon, and combinations thereof are trademarks of Advanced Micro Devices, Inc. Other names are for informational purposes only and may be trademarks of their respective owners.

    AWARDS & REVIEWS: ‘Awards & Reviews’ content as seen on this site may be sourced from publications around the globe. Prices and configurations may vary.

    DELL'S TERMS AND CONDITIONS: All sales subject to Dell's terms and conditions, see //www.dell.com.my/ OR on request.

    COPYRIGHT: © 2021 Dell Inc. All rights reserved.
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