Dell Future-Proof Program Adds Intelligent CloudIQ AIOps Application

Updates to Dell’s Future-Proof Program further extend customer benefits across Dell infrastructure.

IT department and data center managers face a variety of challenges when purchasing and maintaining technology infrastructure. Questions often arise around unexpected challenges during deployment, availability of flexible consumption, automating day-to-day management and upgrading storage with the latest controllers. Fortunately, Dell Technologies offers a comprehensive benefits program that covers all phases of IT ownership including initial acquisition and ongoing management. The Dell Technologies Future-Proof Program – a comprehensive set of benefits to support IT departments through IT equipment acquisition and operation – helps simplify operations for organizations that purchase Dell storage.

The Future-Proof Program is designed to maximize investments, with a set of world-class technology capabilities, to deliver customer value across Dell’s storage, data protection, HCI, networking and server solutions, all from a single vendor. Dell further helps customers simplify operations by expanding the Future-Proof Program to include Dell CloudIQ1 and the products it manages.

CloudIQ: AIOps for Intelligent IT Infrastructure Insights

CloudIQ2 provides AIOps for intelligent IT infrastructure insight by combining proactive monitoring, machine learning and predictive analytics so IT departments can take quick action and streamline operations. CloudIQ helps users to:

    • Reduce Risk with proactive health notifications and predictive analytics that pinpoint deviations and performance impacts to speed troubleshooting and resolution.
    • Plan ahead to meet your business needs with capacity full projections and anomaly detection.
    • Improve productivity of staff and collaborate better with a single view of the IT environment, custom reports, and third-party software integrations.

CloudIQ enables IT managers to receive comprehensive insights about their data center infrastructure from a single pane of glass. The expanded advantages provided by the Future-Proof Program include the Dell server portfolio. Focusing on the server component, CloudIQ monitors PowerEdge servers through a plug-in to OpenManage Enterprise (OME). CloudIQ integrates data from multiple OME consoles, providing a single-user interface for enterprise-wide proactive monitoring and faster time-to-resolution. For example, users can observe server health scores, hardware components, licenses and performance metrics such as CPU, memory and I/O usage. The ability to quickly analyze server health and status from the same console used to monitor all Dell infrastructure simplifies IT management.

Additional Future-Proof Benefits for Operations

In addition to CloudIQ, Dell offers further benefits to simplify IT operations. As part of the Future-Proof Program, Dell offers a comprehensive Storage Data Reduction guarantee3 program to support IT departments during ongoing operations. Dell guarantees a 4:1 data reduction ratio for PowerStore solutions and recently announced a 4:1 data reduction guarantee for the PowerMax 2500/8500 Open Systems, with no pre-assessment required.4 Dell also guarantees a deduplication compression ratio of at least 25:1 for its Data Protection Suite of software writing to PowerProtect DD target appliances and up to 55:1 for its PowerProtect DP integrated appliances as part of the Data Protection Deduplication5 guarantee.

Dell also offers an Anytime Upgrade program.6 The Anytime Upgrade program enables PowerStore and now PowerMax 2500/8500 users to upgrade their storage controllers in a non-disruptive fashion. The Anytime Upgrade program allows users to realize the performance advantages of the latest storage controllers. CloudIQ, the Storage Data Reduction, Data Protection Deduplication and Anytime Upgrade programs simplify IT operations allowing IT departments to focus on delivering results rather than managing infrastructure.

To learn more on how Dell supports IT departments through all stages of product ownership visit the Future-Proof Program webpage or speak with your sales representative.

1 CloudIQ is included with Dell ProSupport and ProSupport Plus contracts at no extra cost.

2 See the CloudIQ webpage for details.

3 Storage Data Reduction Guarantee: Requires customer signature and purchase of ProSupport Plus or ProSupport with Mission Critical. Applicable products include All-Flash Storage products only.

4 See Data Reduction terms and conditions for details.

5 Data Protection Deduplication Guarantee: Requires customer signature and purchase of a ProSupport, ProSupport Plus, or ProSupport with the Mission Critical maintenance agreement. Applicable products include Data Protection products only. See Data Protection Deduplication terms and conditions for details.

6 Anytime Upgrade: Requires purchase of ProSupport and either “Standard” or “Select” (where available) at point of sale to qualify. “Select” is only available for PowerStore and provides Next-Gen controller upgrade from Standard, plus choice of in-family upgrade or scale-out discount toward an additional appliance solution. Additional terms and conditions apply.

Richard Greenwalt

About the Author: Richard Greenwalt

Richard is a Product Marketing Manager for Dell’s Unstructured Data Solutions portfolio. In this role, he covers a variety of topics including cybersecurity, management software and storage solutions. Richard uses his experience in the storage and server markets to solve IT challenges and simplify data center management. Richard holds an MBA from the University of Texas at Austin, a Masters Degree in Electrical Engineering from the University of Michigan, Ann Arbor, and a Bachelors Degree in Electrical Engineering from the University of Texas at Austin.