Dell is conducting a voluntary recall program for certain power bank hybrid adapters, in coordination with the U.S. Consumer Product Safety Commission, Health Canada and additional regulatory agencies worldwide. Customers who are impacted are being proactively contacted via phone or email, based on currently available contact information. For those with additional questions, please contact Dell Technical Support online at www.dellproduct.com
Health Canada: https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/68588r-eng.php
U.S. Consumer Product Safety Commission: https://www.cpsc.gov/Recalls/2019/dell-recalls-hybrid-power-adapters-sold-with-power-banks-due-to-shock-hazard