Digital Transformation Helps Global SaaS Provider Achieve 300% Growth

Dell Technologies helps Trintech support a growing customer base with a modern, virtual infrastructure for Microsoft SQL Server.

Trintech is a rapidly growing financial software-as-a-service (SaaS) provider offering specialized accounting software that supports monthly, quarterly, and annual closings for large multinational companies.  According to Matt Bertram, VP of Technology at Trintech, “our partnership with Dell Technologies, incorporating both Dell PowerEdge and VMware Cloud Foundation, helped Trintech grow revenue by 300%, triple the number of SaaS customers supported on this infrastructure and increased operational efficiencies by more than 350%.” In addition, Matt reports that Dell vSAN Ready Nodes running on Dell PowerEdge servers increased IOPS by about 700%, while saving the company approximately 300% on SQL Server licensing costs.

The partnership began when Trintech set out to undertake an expansion and acquisition plan that would quintuple its employees and triple its customer base over a two-and-a-half-year period. To avoid growing pains, the IT team needed a reliable way to quickly roll out data centers on a global scale. Matt knew that digital transformation was the key to achieving the efficiency, flexibility, scalability and ease of deployment and management he would need to support the business though this expansion period and beyond.

Because of all these needs, Matt looked for a technology partner that could help him transform and modernize IT with a flexible foundation for growth. Matt selected Dell Technologies, saying “we knew that by continuing to grow, we would be able to leverage different Dell Technologies and VMware solutions that would provide us with generational leaps in terms of performance, availability, and overall resiliency within the global infrastructure.”

Trintech supports thousands of financial services customers worldwide, using Microsoft SQL Server for a range of customer facing SaaS applications.  Trintech has invested in artificial intelligence (AI) and automation, integrating these with Microsoft SQL Server, enabling bots to perform routine functions for Trintech’s accounting and financial services customers.

By virtualizing SQL Server workloads on Dell PowerEdge servers, Trintech was able to transition to VMware clusters, recognizing significant savings in compute utilization and storage along with significant performance gains and an enhanced ability to meet business continuity and disaster recovery (BCDR) objectives across a complex global infrastructure. This new infrastructure enabled the company to support 3x the number of SaaS customers, which drove a 3x increase in revenue.

Dell OpenManage Enterprise was a critical tool for enabling rapid global expansion, with Matt sharing: “we saw a 350% increase in work done by infrastructure and operations teams, and we were able to deploy multiple data centers in new geographic regions within hours to weeks instead of multiple months.”

Matt and his team plan to build on their initial success by continuing to upgrade their VMware Cloud Foundation environments, including deploying VMware vSphere 7 and leveraging VMware Tanzu for Linux and Windows containers. This will enable Trintech to automate DevOps with a future-focused Kubernetes platform for cloud-native apps. Matt anticipates that “we will be able to decrease the time to deploy new versions of our product from hours to seconds.”

To learn more

Read the full case study: Digital transformation enables 3X customer and revenue growth

About the Author: Nettie Olsen

Nettie Olsen is a Dell EMC customer advocate with over 20 years in the technology and telecom industry. She is passionate about new technology, sharing customers’ IT transformation stories, and understanding their expectations and goals. She is currently building the global Customer Success program as part of the Server Product Marketing team, and loves the passion around customer advocacy found at Dell EMC from all areas of the organization. She has an MBA from Thunderbird School of International Management and lives in the Dallas/Ft Worth area with her husband and dog. In her spare time, she attempts to learn the art of dressage.