• Dell Technologies Services for VxRail

    Ultimate choice & flexibility throughout the life of your VxRail systems

      • Dell Technologies delivers an extensive portfolio of services for VxRail to give you the flexibility you need to deploy, manage and maintain your data center, edge and cloud hyperconverged infrastructure.

        When you offload your deployment and ongoing maintenance to Dell Technologies Services, you can focus your IT resources on innovation while we apply global best practices that maximize infrastructure utilization, performance and availability.

      • VxRail Service Options

    • ProDeploy Enterprise Suite

      Accelerate technology adoption with expert deployment and configuration tailored to your environment.

      A full range of deployment services for data center, cloud and edge to help you get more out of technology starting on day one.

      • Single point of contact for project planning and management.
      • Project documentation with knowledge transfer.
      • Onsite hardware and onsite or remote system software deployment.

       

    • ProSupport Enterprise Suite

      Single source of comprehensive hardware and software support

      Managing multiple hardware and software vendors can be time consuming and costly. ProSupport for Enterprise delivers the right combination of reactive, predictive and proactive guidance to help you accelerate your business.

      • Support for fully integrated VxRail including hardware, HCI system software, and VMware vSAN and vSphere software*.
      • Support for VMware Cloud Foundation* regardless of where you buy your license.

      *VMware and the VMware taglines, logos and product names are trademarks or registered trademarks of VMware in the U.S. and other countries.

    • Residency Services

      Set your business up for future success

      Specialized experts help get your VxRail systems working to their full potential and paired to your unique environment.

      • You control the resident’s time and tasks
      • Utmost flexibility via onsite, remote or short-term engagements
         

    • Data Migration Services

      Reduce risk with expert planning and management

      Attain greater control, security and value through standardized processes in planning, execution and knowledge transfer.

      • Proven tools to streamline migrations for faster time to value
      • Dependable best practices developed over 30 years of data migration success

       

    • Optimize for Infrastructure

      It’s like a personal coach for your VxRail systems

      In-depth analysis and personalized guidance to keep your Dell storage systems optimized and configured for continuous peak performance.

      • Daily system monitoring1
      • Configuration and performance evaluations and reviews
      • Annual strategic planning meeting

      1Monday – Friday, with Saturday and Sunday data reviewed Monday.

    • Onsite Diagnosis

      Onsite troubleshooting by a skilled technician to any site

      Our technician will troubleshoot and diagnose issues and have parts dispatched as needed.

      • Skip phone-based hardware troubleshooting and have a technician dispatched to your site
      • Avoid the need to reallocate IT staff to satellite locations or unmanned data centers
         

    • Data Security Services

      Ensure your data is secure and compliant

      Safely dispose of sensitive data and remain compliant on repurposed or retired products.

      • Protect data from unauthorized access
      • Adhere to strict regulations and standards
         

    • Stretched Cluster Services

      Protect your business from a catastrophic data center loss

      VxRail stretched clusters provide a redundant solution to ensure your business stays up and running 24/7.

      • Recover from a disaster with critical business applications running on a redundant site
      • Data is mirrored on a second site so none is lost when one site fails
         

    • Technical Account Management

      Technical guidance and service request management

      Valued resources that combine technical VxRail expertise and account management skills.

      • Identify problem areas before they impact your business
      • Quickly troubleshoot technical issues and obtain expedient resolution
         

    • Education Services

      Train your team on VxRail

      Ensure they have the skills and validation needed to manage VxRail

      • Aligned to Proven Professional certifications
      • Available on-demand or led by virtual instructor
         

    • Managed Services

      Your trusted partner to efficiently run your IT operations

      Optimize operations, reduce complexity and accurately budget and control costs for Multicloud environments

      • Predefined end-to-end services
      • Provided onsite or remotely for Multicloud environments
      • 24x7, global, mission critical options
         

    • Consulting Services

      Harmonize your business and IT strategies

      Keep up with the pace of change and the growing needs of your employees with an outcome focused approach to your IT needs

      • Efficiently deliver cloud platforms, workforce experiences, data and applications.
      • Adapt to changing needs, foster innovation, and support company growth