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    Avocent Hardware Maintenance Gold - extended service agreement - 5 years

    Original Price £599.98
    Dell Price £508.76
    Save £91.22 (15%)
    Includes VAT, free Delivery
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    Get it now for as low as £42.39 over 12 months with 0% interest. Available for online orders only.
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    Estimated Ship Date 29/07/2021 Delivery information
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    Manufacturer part 5YGLD-DKMMLED185 | Dell part A7547313 | Order Code a7547313 | DELL VERTIV
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    Dedicated to providing the best coverage for Dell products and solutions that are engineered and manufactured by Avocent. The Dell KMM and KVM maintenance solutions provided by Avocent offering is available in Gold Coverage and Silver Coverage for three, four or five-year periods. The standard warranty is three years with limited phone support with Return to Factory service. The hardware maintenance includes return material authorization (RMA) and phone support that varies by coverage. The purchase of additional hardware maintenance offers product updates, extended tech support and expedited product returns for the Dell Digital KVM and Dell Analog KVMs along with the Dell 18.5 in LED KMM Console.

    Quick Specs


    Type
    Extended service agreement
    Service Included
    Advance parts replacement
    Full Contract Period
    5 years
    Response Time
    Next business day
    Designed For
    P/N: DKMMLED185-G01

    General


    Service Included
    Advance parts replacement
    Full Contract Period
    5 years
    Response Time
    Next business day

    Details


    Service & Support
    • Extended service agreement - advance parts replacement - 5 years - response time: next business day
    • Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1/2
    • Technical support - phone consulting - 5 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 3/4
    • Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday

    Compatibility Information


    Designed For
    P/N: DKMMLED185-G01

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