Basic Onsite Service after remote diagnosis with Hardware-Only Support, 12 Month(s)
Accidental Damage Protection (ADP) *
None
Keyboard
Carbon Black English UK backlit Copilot key keyboard with numeric keypad
Ports
1 USB Type-C 3.2 Gen 2 (10 Gbps) with Power Delivery and DisplayPort™ 1.4 port 2 USB 3.2 Gen 1 Type-A (5 Gbps) ports 1 HDMI 1.4 port* 1 Universal Audio jack* 1 Power Jack
Slots
1 wedge-shaped lock slot
Dimensions & Weight
Height (rear): 18.23 mm (0.72 in.) Height (peak): 19.90 mm (0.78 in.) Height (front): 16.74 mm (0.66 in.) Width: 357.30 mm (14.07 in.) Depth: 245.60 mm (9.87 in.) Weight (maximum): 2.14 kg (4.72 lb)
Carbon Black Plastic Palmrest with Fingerprint Reader
Ratings & Reviews
Ratings & Reviews are provided by verified users through email, My Account, or at events.
What customers are saying
Customers describe the Dell 16 laptop as a solid, fast machine that handles everyday tasks, light gaming, and creative work well, often noting its lightweight design and clear display. A smaller group mentions frustrating experiences with Dell’s support, delivery delays, and occasional hardware quirks such as noisy fans or a failing fingerprint reader. Overall, most reviews praise its value and performance, while the few negative comments focus on service and specific component issues.
This AI-generated summary reflects customer review from the past two years and is updated weekly.
Was this helpful?
Drivers, Manuals & Support
Dell Support
From drivers and manuals to diagnostic tools and replacement parts, Dell Product Support has you covered!