How Dell’s Price Match works
How To: Step-by-Step
What Dell Will Match
We’ll match the selling price of any new Dell laptop or desktop sold by any of the retailer websites listed below if it matches all of the same key specs as the PC for sale on dell.com
Dell monitors and accessories sold on retailer websites
We’ll match the selling price of any new Dell monitor, accessory or electronics item sold by any of the retailer websites listed below with an identical Manufacturer’s Part Number to the item sold on dell.com
Equivalent laptops or desktops from HP, Lenovo or Apple
We’ll even price match our Inspiron laptops and Inspiron desktops against new PCs sold by HP, Lenovo and Apple on their respective UK websites, or sold by any of the retailer websites listed below that matches all of the same key specs of the comparable Dell PC.
|• Amazon.co.uk||• Currys.co.uk||• Very.co.uk|
|• Apple.co.uk||• Tesco.com||• Littlewoods.co.uk|
|• HP.co.uk||• Sainsburys.co.uk||• Overclockers.co.uk|
|• Lenovo.co.uk||• Scan.co.uk||• Laptopsdirect.co.uk|
|• Argos.co.uk||• Ebuyer.co.uk||• Pcworld.co.uk|
o Operating System
o Memory - Size (GB and/or Type (DDR4 RAM)
o Hard disk drive capacity
o Graphics solution (i.e. GPU)
o Screen Size and Resolution
o Touch capability
o Build quality, Chassis width and materials (e.g. premium ultra-thin)
o Mobile Broadband
o Security Features
o Keyboard (Backlit)
For the avoidance of doubt, based on the above key specification list, Dell will not offer price match in respect of the following brand comparisons (as example), as we do not consider these to be equivalent based on build quality and overall user experience: Dell XPS v ASUS Zenbook, XPS 15 2in1 vs HP Specter, Alienware vs. HP Omen.
What Dell Won’t Match
• Any “Marketplace” Pages where an order is fulfilled by a third party rather than the owner/operator of the retail website, for example, Amazon Marketplace pages.
• Any limited quantity, deal-of-the-day, flash sales, clearance, closeout, discontinued or special seasonal prices.
• Any price that is based upon rebates, coupons, financing offers, errors, bundling of products or services, gift cards gift card offers or Dell Outlet.
• Any customizable configurations, Dell specialty products including enterprise products, Latitude, Vostro, OptiPlex, Precision and Dell Storage and Networking products.
• Any prices not advertised on one of the websites below.
• In-store only pricing.
• Any product purchase intended for resale. Dell will only match five items per customer.
• Any lower-priced offer for a product that is on a long lead time or out of stock. Product must be in stock and immediately available.
• The matched price cannot be combined with any other promotion or discount. The requested matched price will be the final price.
• Price match cannot be combined with or apply to Dell’s VIP Purchase Program or other Student or Forces offers or discounts
How Dell’s 30-Day Price Guarantee works
Dell’s Price Guarantee applies for 30 days from invoice date to purchases from Dell or Dell.co.uk only. Lower price must be for identical product on Dell.co.uk. Limit five product refunds per customer. The maximum purchase amount on Dell’s Price Guarantee program is £10,000. Offer does not apply to marketplace resellers, financing offers, gift card offers, bundles, free items, customizable configurations, Dell specialty products, pricing errors, service and installation offers, items advertised as limited-quantities, out-of-stock items, clearance, or Outlet products. Price guarantee does not apply to Dell’s VIP Purchase Program offers, coupons, rebates or rewards.
Dell’s Price Match Guarantee FAQs
If you find a lower price at an eligible retailer with available stock (and the item is not limited quantity), contact a sales expert via our chat program. Provide them with the URL, so that they may validate the offer. Once they have confirmed that it meets the requirements of the program, they will assist you to complete your Dell purchase with a price match.
What are the differences between Dell’s Price Match and Price Guarantee programs?
Dell is committed to giving you the best price on an identical or same specification item before and after your purchase. Our Price Match program is intended to be used prior to a purchase at Dell. Our Price Guarantee program ensures that you get credit for our lowest price for your item on Dell.co.uk up to 30 days after your purchase at Dell.co.uk, in the event that we lower the price.
Remember, the Dell price guarantee applies for 30 days from your invoice date for purchases from Dell or Dell.co.uk only, not other retail websites. The lower price must be for an identical product on Dell.co.uk and the refund of the difference in price is limited to five (5) PC systems per customer. The maximum purchase amount on Dell’s Price Guarantee program is £10,000. Like the Price match, the Price Guarantee does not apply to marketplace resellers, financing offers, gift card offers, bundles, free items, pricing errors, service and installation offers, items advertised as limited-quantities, out-of-stock items, clearance, or Outlet products. The Price guarantee also does not apply to Dell’s VIP Purchase Program offers, coupons, rebates or rewards.
How does the Price Match work?
Dell’s Price Match program is intended to be used before a sale. Once eligibility requirements are validated by a sales agent, the price match will be applied prior to your purchase. No rebates, credits, pre-paid gift cards, or other gimmicks – we make it simple and easy!
Can I price match online?
At this time, we do not offer automatic price matching online, and ask that you contact a sales expert via our chat team.
Is this promotion available to Small Businesses or Outlet customers?
In addition to being available for Consumers, the price match promotion is also available to UK small business customers. The promotion is not available for Outlet offers, however. See respective terms and conditions at dell.co.uk/pricematch .
How many products can I price match at a time?
Customers may purchase five products at a time through this Price Match program. Maximum purchase amount using the Price Match program is £10,000. Products intended for resale are expressly excluded from the Price March program.
Can I use Dell coupons or member discounts on a price matched item?
No. You may use either a coupon or a price match on an item, but not both. Price matched items also cannot be combined with any member purchase program discounts you may be eligible for.
Right to cancel and Easy returns