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Intel® Core™

SupportAssist for PCs

Smart technology that powers your support experience

SupportAssist¹ is the smart technology, available on your PC that will keep it running like new by removing viruses, detecting issues, optimizing settings and telling you when you need to make updates. Premium Support Plus customers enjoy the full set of SupportAssist features including predictive issue detection and proactive resolution.

Ready for the best in PC support?  

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Keep your PC running like new

Boost performance

  • Automatically optimizes
  • Frees up space
  • Tunes Wi-Fi and PC settings

Proactive resolution

If there’s a problem, we contact you first and make resolution easy²

Predict issues

Our smart technology detects failures before they happen³

Get updates

Stay up to date with the latest drivers and downloads

Protect your PC

Automatically remove viruses and malware

Single stop for support

  • Open a support request
  • Access technical support
  • Get service plan details

Premium Support Plus

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Get the most out of SupportAssist with Premium Support Plus

  • Premium Support Plus and SupportAssist help you get issues resolved up to 46% faster compared to basic hardware service4
  • Optimizes PC performance automatically
  • Predicts hard drive, battery and solid state drive issues before the problem starts
  • Automated removal of viruses and malware

Learn more

1. SupportAssist is not available on Linux, Windows RT, Android, Ubuntu or Chrome based products.

2. SupportAssist automatically detects and proactively alerts Dell to: operating system issues, software upgrades, driver updates and patches, malware, virus infected files, failures of hard drives, batteries, memory, internal cables, thermal sensors, heat sinks, fans, solid state drives and video cards.

3. Predictive analysis failure detection includes hard drives, solid state drives, batteries and fans.

4. Based on May 2017 Principled Technologies test report commissioned by Dell comparing Dell Basic Hardware Service to Premium Support Plus with SupportAssist Technology. Testing conducted in the United States. Actual results will vary. Full report: http://facts.pt/sk4vHh

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Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

Dell Products, c/o P.O. Box 69, Bracknell, Berkshire RG12 1RD, United Kingdom. Subject to availability. Prices and specifications may change without notice. Terms and Conditions of Sales and Service apply and are available from www.dell.co.uk Dell Services do not affect customer's statutory rights.
Promotional offers limited to maximum 5 systems per customer. All of the products forming part of any system or bundle offer are available to be purchased separately. 'Saving' is the difference between the featured package versus the current online price if the promotional components were upgraded individually.

*Rewards are earned on Dell purchases (excluding Dell Outlet purchases and third party products) made on dell.co.uk. 
You will receive Dell Reward points (£1 is equal to 1 point), which will automatically convert into a £15 reward coupon for every £500 spent, to be used against your next Dell purchase (excluding Dell Outlet purchases and third party products). 
Up to 5 reward coupons can be issued at any time and may be used on a single purchase transaction (providing a £75 reward discount). 
Total rewards earned may not exceed 125 reward coupons within a 3 month period.
To redeem your coupons against a purchase, you must have a basket value of at least £100 each time you add a coupon.
Check your reward balance by logging into My Account.  “Current rewards balance” amount may not reflect the most recent transactions – please check your Account for your most up-to-date coupon availability and points balance.
Reward points are issued to your online Dell Rewards Account typically within 30 business days after your order’s ship date. 
Rewards coupons, once issued, in £15 increments, expire in 90 days. 
Reward points earned but not converted to coupons will be saved and shown in your online Dell Rewards Account, and may, together with further points earned, be converted into coupons for up to 12 months, providing that your account has remained active.
Not valid for any orders for resale.
To find out additional information about the Dell Rewards program, click here.

*Delivery Conditions
Products marked as Free next day delivery ship on the same day if ordered before 2pm and will be delivered the next business day (excl. bank holidays and weekends) for customers located in UK mainland (excluding Highlands of Scotland, Islands, Northern Ireland and all overseas territories).

All other products ship on the next business day (excl. bank holidays and weekends). Delivery method will be the fastest available and generally within 4 days, depending on customer location.

Applies to orders pre-paid in full or payment approved. Dell is not liable for any losses, costs, damages, charges or expenses caused by any delay. Software or accessories may be shipped separately and arrive later, or may delay the order.

PayPal Credit is a credit line to fund Dell purchases made online. For more information about how PayPal Credit works click here.

Dell Corporation Limited is authorised and regulated by the Financial Conduct Authority, FRN 778776, with limited permission to act as a credit broker. Dell Corporation Limited is not a lender and only operates as a credit broker exclusively for PayPal Credit. PayPal Credit is a trading name of PayPal (Europe) Sarl et Cie, SCA, 22-24 Boulevard Royal, L2449 Luxembourg. PayPal Credit acceptance is subject to status, terms and conditions apply.
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