Enterprise Support Services
Dell™ offers a broad portfolio of services designed to help organizations optimize their use of Dell/EMC® technology, deploy systems rapidly and attain the highest possible levels of system uptime. With the Dell/EMC partnership, customers can benefit from the synergy of Dell's award-winning server services now enhanced with EMC's best practice methodologies, tools and customer training for storage systems.
Note: The following services are required to ensure the best possible customer experience. Hardware installation and Gold-level support are included in the hardware systems price. Implementation is also a mandatory service.
Consulting and Deployment Services (Required)
Standard Support Services for Dell/EMC Systems (Required)
Dell Gold-Level Enterprise Support Service for Dell/EMC Storage features the following:
From drivers and manuals to diagnostic tools and replacement parts, Dell Product Support has you covered!