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    Dell Latitude 13


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    Dell Latitude 13
    Dell Latitude 13 Laptop - Uncompromised Productivity

    Productivity You Need

    Uncompromised Productivity: A full-sized keyboard and generous 13.3" display let you power through work and enjoy video without sacrificing comfort or visibility.
    Dell Latitude 13 Laptop - Easy Mobile Collaboration

    Productivity You Need

    Easy Mobile Collaboration: With the integrated webcam and microphone, you can use your favorite communication software to make Internet calls, conduct video conferences and remotely exchange files.
    Dell Latitude 13 Laptop - On-the-Go Connectivity

    Productivity You Need

    On-the-Go Connectivity: WWAN mobile broadband, Bluetooth and 802.11g/n wireless LAN options help to keep you connected wherever work takes you.
    Dell Latitude 13 Laptop - Fringe Benefits

    Productivity You Need

    Fringe Benefits: Unwind during downtime to enjoy movies on the optional external Blu-ray Disc™ drive or download photos to the 5-in-1 media-card reader.
    Dell Latitude 13 Laptop - Protection on the Road
    Protection on the Road: Optional Accidental Damage Service* keeps your Dell system protected against accidents both on the road and in the workplace. With optional SystemTrack Service, your organization can locate lost or stolen PCs and remotely perform security actions such as data deletion or full PC lockdown.

    Versatility Business Demands

    From virtualization readiness to systems management, the Latitude 13 has a range of options to help you maximize IT efficiency while maintaining a low total cost of ownership.

    • Ready for Virtualization: VMware® and Citrix® technology let IT cost-effectively deliver a full PC experience to users in non-standard computing environments such as call centers, regional offices and hotels.
    • Flexible Computing Solutions: Dell can work with your organization to build a comprehensive solution for virtualization-infrastructure sizing, deployment and ongoing support.
    • Comprehensive Systems Management: Support for Broadcom® TruManage™ technology enables both "in-band" and "out-of-band" systems management.
    • Easy Image Control: Dell ImageDirect service lets IT create, update and deploy system images 24/7 from a secure online location, while Dell Hardware Customization service can help to reduce costs through custom image installation and in-factory asset tagging.
    • Security Inside & Out: Customize the Latitude 13 with the security offerings your organization needs, including solid-state drives (SSD), full disk encryption (FDE), Trusted Platform Module (TPM) control and Computrace® software.
    • Backed by Dell ProSupport for IT: Designed to simplify operations for IT experts, optional Dell ProSupport™ for IT* lets you satisfy the ongoing needs of internal customers while freeing you to focus on strategic IT projects.

    Dell ProSupport

    Faster, more reliable support services designed to address the technology challenges you face today. This new support portfolio is focused on your needs, time demands and budgets. 
     
    Need professional support services that take care of both you and your employees’ IT needs 7x24? Choose Dell ProSupport to get access to a certified technician in two minutes or less.

    Got an IT staff? Choose Dell ProSupport for IT and get tech-to-tech support with Fast-Track Dispatch, along with 7x24 access to Dell-certified technicians.

     Dell ProSupport Service Model 
    Dell ProSupportDell ProSupport for IT
    Designed for organisations with limited or no dedicated IT staff.

    Includes:
    • 7x24 direct break-fix hardware support for your employees
    • “How-to” support on popular software applications such as Norton AntiVirus, Microsoft Office, Microsoft Small Business Server, Intuit QuickBooks, Adobe Photoshop and Adobe Acrobat.
    • Access to a certified technician in two minutes or less

    Designed to provide tech-to-tech support for IT Professionals, Database Administrators and internal Service Desks or helpdesks.

    Includes:
    • 7x24 Direct access to Dell Expert Centers
    • Fast-track dispatch for Dell-certified technicians
    • Escalation management through Dell’s Global Command Centers

    Next, further customise your support solution by taking advantage of the Dell ProSupport Options below that align to how you use your technology.

    SPEED OF RESPONSEPROTECTION
    International Onsite Service* - Provides service and support for your Dell laptop while you are traveling.

    Specialised Onsite Options – Allows you to augment your daily IT management or tap into specific technical expertise for critical projects when needed. Recommended options for laptops include:
    • Onsite Parts Management to help minimise downtime by having parts at your fingertips.
    • Onsite Personnel to augment your IT staff.
    • Onsite Diagnosis for accelerated troubleshooting.

    Asset Management and Protection
    • Accidental Damage Protection* repairs or replaces accidentally damaged systems
    • Laptop Tracking & Recovery tracks lost or stolen systems
    • Extended Battery Service covers an optional replacement battery during a system’s 3-year limited warranty period


    Data Management and Protection
    • Keep Your Hard Drive* helps you retain control of sensitive data
    • Hard Drive Data Recovery provides data recovery from a failed hard drive
    • Remote Data Deletion can remotely delete data if your system goes missing due to loss or theft
    • Certified Data Destruction wipes your hard drive clean and destroys data


     Customisation and Set-Up

    Deployment Services
    Our end-to-end deployment services are designed to simplify and accelerate the customisation and utilisation of your new systems. Dell Deployment Services include everything from order consolidation to coordination of deployment resources.
    Learn more

    Managed Deployment
    Dell Managed Deployment Services are for customers who need a complete, end-to-end deployment solution. Managed deployments are useful within complex logistical environments which require a single point of accountability.
    Learn more

    Custom Factory Integration
    Dell offers custom factory integration services to help accelerate your system deployments. We can perform a range of services such as custom configuration, consolidation, and integration in our factory.
    Learn more

    ImageDirect
    ImageDirect is a web-based, hosted image management service that enables customers to easily create, manage, and load custom images for Dell commercial client systems.

    Intel® AMT and Intel® vPro™ Support
    For Intel® AMT and Intel® vPro™ customers, new deployment service options such as unique password pre-population; pre-configured management settings; and no-touch deployment can help ease deployment concerns while saving time and money.

    Advanced Configuration Services
    With Advanced Configuration Services (ACS), you can save time and resources by selecting various settings during the purchase process. You can choose to partition your hard drive; select boot order; change BIOS settings; and modify various standard software configuration settings.

     Asset Recovery Services

    Asset Recovery Services
    Asset Recovery Services offers safe and environmentally-appropriate disposal solutions for outdated or end-of-life IT assets. This service includes transportation, flexible logistics, equipment processing, detailed data security and environmental reports at an affordable price.
    Learn more
    Drivers, Manuals & Support

    Dell Support

    From drivers and manuals to diagnostic tools and replacement parts, Dell Product Support has you covered!