An End-to-End Sustainability Approach to Drive Greater Impact for All

Our latest ESG report shares the actions we are taking today to accelerate social and environmental progress for tomorrow.

This year, we marked 40 years of Dell Technologies, and creating technology that drives human progress remains our key purpose. In many ways, this purpose is more important than ever—our stakeholders anticipate our contributions to addressing environmental and societal issues alongside our leadership in technological innovation and supporting their business success.

We are in the AI era, and despite the energy demands of larger AI workloads, we are hopeful for the future. AI has the capacity to accelerate human progress and help us to tackle some of the world’s most complex challenges. Many of these challenges existed previously—such as climate change, our collective energy consumption, e-waste and enabling access to technology for all to ensure no one is left behind. However, AI has propelled some of these gaps—and potential solutions—to the forefront. As we continue our journey to meet our ambitious goals and help customers meet theirs, part of our continued responsibility will be to do our part to ensure that the application of AI is as beneficial to people and our planet as possible.

Steady Progress Toward Our Goals

Our journey toward our objectives is characterized by steady progress. This week, we released our FY24 Environmental, Social and Governance (ESG) Report, outlining our progress against our goals for 2030 and beyond. This year’s report marks a transition to a more disclosure-oriented format as we prepare for growing ESG regulations and the evolving reporting expectations from our customers and other stakeholders.

We’ve organized the report across the six material topics where we have the largest opportunity to drive meaningful change: Climate Action, Circular Economy, Digital Inclusion, Inclusive Workforce, Human Rights and Trust. In addition to our products, programs and partnerships, this annual ESG report is one of the ways we hold ourselves accountable. It helps us to identify areas where we are making strong headway and areas where we need to double down on our efforts to reach our goals. We’re pleased to share steady performance for this part of our journey.

Progress in FY24:

  • Sustainable packaging. 96.4% of our packaging was made from recycled or renewable materials, and we’re closing in on our goal to achieve 100% by 2030.
  • Increased use of sustainable materials. Our use of recycled and renewable materials in our products increased to 14.1% in FY24, and we continue to innovate in this space. In FY24, we introduced recycled copper and recycled aluminum in our products and were the first to ship certified 50% recycled content steel in displays.
  • Renewable energy. 61.5% of the electricity used across Dell Technologies facilities came from renewable sources, in support of our goal to source 75% of electricity from renewable sources across our facilities by 2030 and 100% by 2040.
  • Climate action. Ranked No. 3 out of over 1500 companies on the Climate Action Transparency Index (CATI).
  • Supporting non-profit partners. We helped an additional 190 non-profits in their digital transformation journey, bringing our total to 535 supported to date.
  • Recognition. For the twelfth time, we were recognized as one of the World’s Most Ethical Companies by the Ethisphere® Institute.
  • Inclusive workforce. The Disability Equality Index (DEI) awarded us with a perfect (100%) score for “Best Place to Work.”

An End-to-End Approach for Collective Impact

We knew that our goals were ambitious when we set them, and as we approach 2030, we’ll continue to explore ways we can accelerate progress, including in the age of AI. Our end-to-end approach to sustainability means that sustainability is incorporated into everything we do, from the back end, such as our operations and reporting, to the front end and our sustainable offerings. We will build upon this model, and across the organization, we’ll continue to invest in innovation, partnerships and initiatives that apply our technology, scale and talented workforce to address complex challenges and create lasting, collective impact.

As Michael Dell references at the start of our FY24 ESG report: “Dell Technologies is rooted in innovation and progress, and this brings exciting opportunities for collaboration across our ecosystem of customers, partners and team members.”

The next phase of how we use technology to create meaningful impact, build trust and create a more sustainable and inclusive world for everyone, is a phase unlike any before, and one we’re excited to embark on together. Learn more about our progress at

This blog post was updated on June 27 to reflect correct data for “Renewable Energy.”

About the Author: Cassandra Garber

Cassandra Garber has more than 20 years of experience building and leading global, enterprise-wide sustainability, ESG, marketing and communications programs and teams across a variety of industries. She is responsible for driving global ESG strategy and integration across the organization – from products and services to operations and stakeholder engagement. She oversees the teams and activities leading sustainability, ESG reporting and operations, giving and volunteerism and Dell’s signature social innovation programs. Cassandra and her team are responsible for helping the company deliver on aggressive 2030 goals and targets – as well as creating outsized impact in priority areas including climate action, circular economy and digital inclusion.