Beyond Efficiency to Innovation in the Public Sector

What is it that sparks the next big idea? Sometimes it’s just pure creative genius at work. But many times it’s the pressure to do more with less that becomes the impetus for innovation.  Throughout the world, we’re witnessing how efforts initiated for the sake of efficiency become the catalyst of innovation and this is especially true in government, healthcare and education.

I am excited to see how technology is improving efficiency AND stimulating innovation in these sectors.  It is personalizing learning for students to prepare them for 21st century and globally competitive jobs.  It is supporting information-driven healthcare that improves patient care.  It is improving security and intelligence as we move into digital environments.  It is  also simplifying processes and enhancing information access for healthcare professionals, government workers, educators, and students so they can work anytime and anywhere. And I’m amazed by life changing results made possible through the increased accessibility and affordability of Research Computing.

Vivek Kundra, the former White House Chief Information Officer, shared his thoughts at Dell World, on how technology is giving the public sector the power to innovate and do more.  Vivek’s “25 Point Implementation Plan to Reform Federal Information Technology Management” is an IT framework for how public sector can realize new possibilities. It promotes a “cloud-first priority” to give government a more efficient and capable information management and sharing network.  And it encourages the democratization of public sector data to promote commercial innovation. In the 1980s the Department of Defense made its Global Positioning System (GPS)—a network of 24 satellites placed into orbit for military applications– available for civilian use.  This fostered new commercial enterprises and produced the convenience of consumer GPS devices that we enjoy today.  Similarly, the National Institutes’ of Health’s decision to make all data generated by the Human Genome Project available on the Internet spurred a revolution in biotechnology innovation and made the U.S. a global leader in the biotechnology sector. 

CTOs in schools are also bridging the information gap between the private and public sectors. And in healthcare, advances in genomics – supported by affordable, scalable high-performance computing – will soon allow physicians to practice personalized medicine and transition from episodic care to complete wellness management.  

At Dell, our work has always been about enabling the full potential for our customers.  And, as Michael noted at Dell World, we’re now taking that commitment one step further.  We are providing end-to-end solutions that address the blurring lines between IT and the business of government so that public sector professionals can push the boundaries of what is possible in their fields to better serve their constituents and communities.

Innovation is about transforming tomorrow, and it’s exciting to know that our focus on cloud, infrastructure, and managing and analyzing growing amounts of data is fueling the revolution. Technology is at the heart of innovation, whether it’s moving our public workforce into more flexible mobile environments or helping government organizations, hospitals and schools to bring big ideas to fruition.

Over the next month, we’ll highlight public sector organizations that are transforming the business of government and driving innovation in public service.  I invite you to share your stories too.  

About the Author: Frank Muehleman